To warranty or not to warranty?
cost was $3,300 - amount paid so far ~$4,100 in repairs
$1,200 for an active headlight alone
Last edited by Toadster; Oct 17, 2012 at 11:28 AM.
Fuel pump was @ $1500 (I paid for one pump as the warranty did not cover revised parts
Airmatic strut is unknown as I'm waiting for the part to come in.
My warranty has a max payment on parts cost and labor rate, so I have to cover the difference. AC and fuel pump were done at the dealer, and out of pocket was @ $1200 total. Airmatic is being done at an indy and I just pay my $50 deductible. We are using the Arnott Airmatic which is a little over $600 with shipping, unsure on labor charges.
I paid $2k for my NAC Pinnacle 4 yr/50k, $50 ded. through my credit union.
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My $.02.
Alex
My $.02.
Alex
How do you get a repair done, is it as simple as going to an MB delear and having them contact CNA themselves or is it a lot of your own problem to get them to cover it?
The most important question of the day and the reason I made this thread, HOW DO YOU OR ANY OTHER FORUM MEMBERS GET THEM TO STAND BY YOUR WARRANTY W/ ALL THE MODS YOU HAVE? Did you ever have an issue w/ them trying to blame a malfunction on your mods so that they dont have to cover the repair? Thanx in advance fellas
How do you get a repair done, is it as simple as going to an MB dealer and having them contact CNA themselves or is it a lot of your own problem to get them to cover it?
The most important question of the day and the reason I made this thread, HOW DO YOU OR ANY OTHER FORUM MEMBERS GET THEM TO STAND BY YOUR WARRANTY W/ ALL THE MODS YOU HAVE? Did you ever have an issue w/ them trying to blame a malfunction on your mods so that they dont have to cover the repair? Thanx in advance fellas
For repairs you have to take it to the dealer so the trick is getting in good with the service manager and talk to them about what you've done. Basically say, "Loose lips, sinks ships" and ask him to keep your mods undercover if the adjuster comes out. I've done this to good effect with no issues. Also keep your mods fairly, "Stealth" and you'll be fine. This way unless the adjuster starts actively looking for something the service manager has your back.
Going forward I will only by my MB/AMG at CarMax just so I can get their warranties. I paid $2K for my CNA warranty and it's good from 23K miles to 93K miles or 5 years. I have a $75 deductable at the dealer but the warranty covers are parts/labor with no max payout limit. I even get a free MB loaner from the dealer.

I started a thread on this awhile back so search, "CarMax" and it should all be there.
Thanks.
Alex
Last edited by alextaylor29; Oct 18, 2012 at 02:16 AM.
How do you get a repair done, is it as simple as going to an MB delear and having them contact CNA themselves or is it a lot of your own problem to get them to cover it?
The most important question of the day and the reason I made this thread, HOW DO YOU OR ANY OTHER FORUM MEMBERS GET THEM TO STAND BY YOUR WARRANTY W/ ALL THE MODS YOU HAVE? Did you ever have an issue w/ them trying to blame a malfunction on your mods so that they dont have to cover the repair? Thanx in advance fellas
My $.02.
Alex
- did you get a PPI before your purchase?
For repairs you have to take it to the dealer so the trick is getting in good with the service manager and talk to them about what you've done. Basically say, "Loose lips, sinks ships" and ask him to keep your mods undercover if the adjuster comes out. I've done this to good effect with no issues. Also keep your mods fairly, "Stealth" and you'll be fine. This way unless the adjuster starts actively looking for something the service manager has your back.
Going forward I will only by my MB/AMG at CarMax just so I can get their warranties. I paid $2K for my CNA warranty and it's good from 23K miles to 93K miles or 5 years. I have a $75 deductable at the dealer but the warranty covers are parts/labor with no max payout limit. I even get a free MB loaner from the dealer.

I started a thread on this awhile back so search, "CarMax" and it should all be there.
Thanks.
Alex



My $.02.
Alex
And is anyong else using CNA?




