W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Received phone call from NHTSA investigator

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Old Aug 21, 2014 | 07:51 PM
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2004 E55 AMG
Received phone call from NHTSA investigator

Hey fellow AMG fanatics on the forum.


Earlier this week I received a call from an investigator (NHTSA) following up on the complaint I entered back in January, regarding our leaking fuel tank/tubes/sending units issues. Yes, over seven months later, but they are following through on the claims.


If you have not filed a complaint with them, you should.


He told me they are going to be putting additional pressure on MBUSA regarding these issues. He asked plenty of questions about the repair history, the nature of my complaint, etc., and told me to keep all of my receipts. This is great news. I'm curious how many others on this board have received the same calls? Cheers from Texas. JR
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Old Aug 21, 2014 | 07:58 PM
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I have also but I wouldn't hold my breath on getting MB to do anything about it, if anyones fuel senders are leaking and you are waiting for MB to step up it will be unlikely. Find a good competent Indy and have it done, your car will love you for it
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Old Aug 21, 2014 | 08:02 PM
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I agree Hulk. I just received my replacement sending/leveling units and will be replacing all hoses, etc next week, using a good Indy. A fairly big job out of pocket, but I remain optimistic that MB will step up, even if it's a year from now. This will be the third time this same repair has been made on the car. Pretty messed up.
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Old Aug 21, 2014 | 08:19 PM
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3 times for me also and the gas tank once hehehe...the thing is if anyone that has this problem and doesn't fix it then the gas tank can get trashed also
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Old Aug 21, 2014 | 08:23 PM
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That is good news indeed. My pipe dream has been that MB will eventually have to correct the issue and/or do a recall, and those of us who have bit the bullet to fix the issues, will get reimbursed.

I had to replace both fuel senders and my gas tank. It was about a year ago in July, so the way my luck has been going, I'm sure everything will fail here in short order.
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Old Aug 21, 2014 | 11:27 PM
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Porsche had to pony up over their leaking intake pipes. $3000 repair and almost all Cayennes had this problem up to 06 I believe. Mine were fixed by previous owner but I still got something in the mail and would have been reimbursed if I had recipients. Damn I had receipts from previous owner. Not sure that would work though. Anyway you never know.
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Old Aug 21, 2014 | 11:47 PM
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I'm shocked that u got a call from them. It still will be a while when it reaches trial
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Old Aug 22, 2014 | 06:38 AM
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Everyone who filed should get a call, that's what the rep said to me when he called
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Old Aug 22, 2014 | 08:48 AM
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Replacing the parts appears to be a temporary fix, I wonder if MB will redesign them if a recall is implemented.

I keep checking Buckheads website for the fueling kit that has been talked about...
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Old Aug 22, 2014 | 09:00 AM
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who was the name of the investigator?
Do you have an email address for him?
I have changed phone numbers and would like to update the info in my complaint
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Old Aug 22, 2014 | 09:26 AM
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Funny I submitted a claim with pictures and documentation from the dealer ages ago and never received a call....I have just been keeping the gas level below 3/4 full, which seems to help.
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Old Aug 22, 2014 | 09:58 AM
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I am trying to understand how the tanks needed replaced. Does the assembly get hot enough to warp the plastic?
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Old Aug 22, 2014 | 10:05 AM
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Yes and then the fuel pools in the middle of the hump and deteriorates it, that's what I was told
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