joeyamg

just dropped mine off today waitting on sending units for now they gave me a 13 c300 for a loaner

Cashville

Had parts ordered July 1st. Parts came in 8/21. Installed new tanks and senders 8/24.
Awesome

LNDMISSL

I dropped mine off 8/17 and just picked it up this morning. I have that same part number on my invoice.

Hulk

Yup it's the new part, when I spoke with the foreman he told me that these will work for a long time, I smiled and told him lets see

LNDMISSL

Sweetness! My car feels more responsive. I wonder if I should get back onto the dyno and have it retuned? I just went this past July.

Hulk

Probably will not make a diff, get more mods then retune

Vette Moto

I don't have the smell of gas in the cabin yet, but want to replace all necessary parts for preventative measures. I'm thinking I could probably order the parts and have an independent mechanic install the parts, then put a warranty claim through MBUSA to reimburse for parts and labor. Has anyone gone this route?

Mackhack

Not sure if MB reimburses for parts that aren't bad. I would make sure MBUSA gives you the green light in WRITING!!! before you start spending money.

KrazyKorean

I wouldnt do that, i would just wait till you smell the gas since they extended the warranty for 15 years.

Lowflight

Made my appointment for Monday for them to check it. They said parts are running a week or two behind at Mercedes of Collierville TN

Hulk

Be carful with having the dealer check for you. Some dealers are charging a diagnostic fee if there's no need to change them out.

Check yourself by opening the panel and take pics if it's leaking.

uraberg

Looks like I'm going in tomorrow. Everything was fine with the car until it was not. Bad smell, and even fuel puddling under the car last time I filled it all the way up.

Guy said there was a warranty, but I forgot to verify whether it was "tank" or "fuel components" Does that distinction still apply?

I'm at 130k miles. about time to have the pump and sender replaced.

Mackhack

Use the letter you got from MBUSA. Konigstiger also scanned and attached it in the thread for the ones who didn't receive one personally.

Hulk

Most dealerships are aware of this extended warranty now

Voland

Thanks to everyone on this thread. This site ROCKS! I noticed a strong ordo several days ago and went bonkers looking for a leak. Actually skedded an appointment with an indie until I searched out this thread. Heading over to Rusnak Arcadia (CA) now and will report on the outcome.

2003 E500

StuttgartAMG

Hey everybody!


My US-spec E55 is registered in Germany.
Does anyone also has an US-spec car in Germany/Europe an the extended warranty paid the rework of the fuel leak issue?

Voland

So, dropped the car off, got a new BMW 328i for a loaner (yuck!). Later set me up with a new C300. As of today, 8 days, later, I'm told the tank and all the attendant parts are on back order from Germany. It doesn't look like return is in the cards for this week, possibly not even next.

Ophelia at Rusnak, however, is ace.

Hulk

I can't believe these things are still on back order at some dealerships, every dealership by July was supposed to be stocked up.

They better have them in stock because they have many years to warranty

Voland

I'm unclear as to what parts other than the re-engineered tank have been ordered, or if the tank and other parts are all inclusive. Maybe someone can clarify.

There's a 2nd vehicle at Rusnak waiting for the same operation. Mine has been branded 'critical', unsafe to drive, which I understand will put a wriggle in the delivery time.

Mackhack

There are 2 different symptoms leading to the same problem. One is the fuel sender/pump unit. The other one has to do with the tank.

In most cases they just have to replace one or both fuel sender/pump units to fix the problem. Others have a problem which requires to get the tank and the sender units replaced.

In my case it was one sender unit but because the fuel filters are attached as well he said he would replace both since MBUSA doesn't check. So I got both units replaced for free.

One reason why the tanks are on back order could be the fact that U.S. spec cars have steel tanks in whereas the cars for all other countries have plastic tanks assembled. This has to do with the stricter ULEV/SULEV (Ultra Low Emission Vehicle/Super Ultra Low Emission Vehicle) certification of the U.S. They might only have so many in stock and the supplier needs to make them in charges in between other parts. This of course is only my best guess.

wpbmed

Can you please post a link to the letter from MB ref this recall. The link on the first page does not work. I need the letter or the local stealer will refuse to do the work. thank you.

Voland

I'll need to clarify wtf the situation is, but a 're-engineered' tank was mentioned. It appears elsewhere in this forum that a seal is sometimes compromised results of ethanol in the U.S. gas formula which kicks off a chain of events. I can't see how a steel tank can crack, but MB sometimes works in strange ways.

Voland

They're breaking your ***** unnecessarily. Perhaps there's another dealer in your neck of the woods who'll comply as mine practically fell all over themselves to accommodate me.

...and actually I understand there is no recall as that would be an admission of guilt.

Mackhack

I could post the letter but would have to black out my personal information. But in your case I would report this particular stealership to MBUSA. I. Sure they informed every single one about this recall. This is not up to the individual dealership, this is an official recall. Fight for your rights people!!!

Mackhack

Before I got serious about this issue I tried to work on it myself. I replaced both seals, nothing, j used liquid sealant and sealed everything up I could think of on the top of the sender unit. It was better for a while but came back. Then I started looking into this lawsuit and eventually got it fixed the way it should be.