douggol

Purchased eurocharged equipment.
Product broke after 12000 miles of use and the company is not interested in standing behind their product in any manner.

I haven't asked for anything from them despite $5000 cost of repair to my vehicle.

I had hoped they would at least try to explain the breakage or offer another defective replacement for the first defective part.

jmb614

"company is not interested...

I haven't asked for anything...

I had hoped..."

Have you actually talked with them? What did you buy, who installed it, how did it happen, why do you think it is their fault?

dchl21

seriously ... if you are going to vent ..then vent ...

210lvr

What did you buy? Gotta be a pulley. I can't see anything else causing $5k worth of damage

douggol

Supercharger pulley broke into two pieces locking up the supercharger rapidly overheating the cooling system.

I had only 12000 miles on the piecce. now I'm back to the original pulley with 60000 on it.

Exchanged several emails with them and got -we are sorry -thats it.

It was installed originally by my mercedes mechanic.

Car is only driven around town. No hard driving.

RBM113K

5 thou damage ?

dchl21

sorry to hear that ... did u ask them what they can do for u ?

mAMG

Sorry to hear that, when did you purchase the pulley ? Is it the updated/latest pulley ?

lseguy

whoa..considering I JUST emailed them asking about their supercharger...this thread now has my attention...

oneslow55

What pulley you buy?Your not telling us much your speaking in riddles.

WillyG

In for updates. Just bought a Eurocharged clutched 84mm pulley.

blackbenzz

Nobody wants to listen when I warn them about supercharger pulleys 😂

C32Mark

That's exactly why I am going with a ASP 1 piece crank pulley. Sorry that eurocharged wont back up their products!

carguyshu

even stock pulleys have been known to fail and explode. That's why everyone should buy the pulley shield from latemodel21 to prevent this type of damage.

blackbenzz

it's all about ratios. The aftermarket rate is wayyyyy higher than stock. That's like saying stock cars have been known to blow up so just put a 500 shot of nitrous on it. Same thing

Im not sure if this is a Eurocharged product or just resold through Eurocharged

Shum_AMG

sorry to hear, i just bought a stage 2 package inclueded the sc pulley, hope it doesnt happen to mine.

trabots

Shardul, do you sell the pulley shield??

FunkTron

latemodel21 is your guy for these

https://mbworld.org/forums/w211-amg/...er-pulley.html

HeissRod

Not very many vendors would pay for damage on a part that failed after 12k miles and however many years of driving.

lseguy

OP: was your issue same as what happened here?
https://mbworld.org/forums/w211-amg/...ed-my-car.html

Max.H

Sucks man

c55asleep?

So many issues with that upper pulley. Someone even came out with a shield and people continue to purchase them wow. The lower pulley is probably the best way to go imho

MTV10

That can also cause damage.
Ask dchl how he knows lol

carguyshu

exactly. The UPD upper pulley with a shield is probly the safest route. That or you could order a pulley from DTK and attach it to your stock clutch by putting in new rivets and that will have the same reliability as stock (which again stock reliability on that upper pulley isn't great either)

blackbenzz

Anything can cause damage. Installing an aftermarket air filter can cause damage. Failure rate is what's important. If it fails so often it warrants a scatter shield I would not put that on my car lol