W212 AMG Discuss the W212 AMG's such as the E63

My E63 2014 Stop Detecting the Key Fob

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 2, 2017 | 01:04 AM
  #1  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
My E63 2014 Stop Detecting the Key Fob

My car, today, out of the blue, stopped detecting the key fob, so I had to press the unlock button on the key fob to open its doors, and had to remove the engine start/stop button to turn on the engine using the key.

Batteries are brand new, bought from a MB dealer in early March. Also the car is not recognizing any of my two key fobs.

Does anyone know how to solve this?
Reply
Old May 2, 2017 | 08:34 AM
  #2  
CarHopper's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2012
Posts: 6,775
Likes: 1,152
From: NY
E63S | X5
Probably has to go back to the dealer for programming. Weird that it lost the signal for both on fresh batteries though.
Reply
Old May 2, 2017 | 12:43 PM
  #3  
abcut973's Avatar
MBWorld Fanatic!
 
Joined: Oct 2012
Posts: 3,704
Likes: 19
From: Denham Springs,LA
'12 C63 Black Series, '12 ML350 BlueTech
Well early March means 2 months old.... hum enough to have the batteries drained for some odd reasons. It is either that or your keyless module acting up.
Are all the electronic in your car working? It could be a blown fuse. But I don't think there is one specific fuse for the keyless go. To me that module is attached to other rear modules in the car . So if the fuse trips not only the keyless will not work but probably your rear lights or rear sunshade would not work. Check with your dealer.
Reply
Old May 2, 2017 | 02:13 PM
  #4  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,228
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Tsb on this ... take to dealer

also keep in mind that "new" batteries can sit on a shelf for months and go bad

either way you shouldn't have to pay a dime the dealer will help

you can get a 2032 battery and replace the keyfob battery and see if it works to save you hassle for a small cost (Amazon has them dirt cheap)
Reply
Old May 2, 2017 | 05:13 PM
  #5  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Originally Posted by abcut973
Well early March means 2 months old.... hum enough to have the batteries drained for some odd reasons. It is either that or your keyless module acting up.
Are all the electronic in your car working? It could be a blown fuse. But I don't think there is one specific fuse for the keyless go. To me that module is attached to other rear modules in the car . So if the fuse trips not only the keyless will not work but probably your rear lights or rear sunshade would not work. Check with your dealer.
All other electronics are working fine, I also checked the fuses (there are some few fuses related to Keyless Go, and I checked them all).

I will try new batteries tonight.

If nothing works I will have to pay a visit to the dealer, which I definitely do not want to.
Reply
Old May 2, 2017 | 05:33 PM
  #6  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
There's always software updates for the KG system, I had a 2015 E250 in today for it. No big deal, if it's under warranty just bring it in.
Reply
Old May 2, 2017 | 07:48 PM
  #7  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Just bought new battery and it is still not working. Except from the dealer visit, does anyone have any other idea?
Reply
Old May 2, 2017 | 07:52 PM
  #8  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
Originally Posted by jrosa
Just bought new battery and it is still not working. Except from the dealer visit, does anyone have any other idea?
Why won't you take it to the dealer?

Unplug your keyless go module (or disconnect the battery and let the whole car reset), sometimes they lock into a mode where they will not communicate until reset. We have to disconnect them to even get the scan tool to connect to it to perform the update.

It will happen again without the revised software. GO TO THE DEALER
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old May 2, 2017 | 08:03 PM
  #9  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,228
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Sometimes people live a long way from a dealer and it is incredibly inconvenient ... he's just looking to optimize his time ... give him a break

both keyfobs doing same thing?
Reply
Old May 2, 2017 | 08:53 PM
  #10  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
Originally Posted by PeterUbers
Sometimes people live a long way from a dealer and it is incredibly inconvenient ... he's just looking to optimize his time ... give him a break

both keyfobs doing same thing?
I know that's why i'm trying to help anyway but in some cases, you don't have a way to update the software yourself.

He said it was both fobs dead, that's why I suggested a hard reset of the KG module, they do lock up from time to time.
Reply
Old May 2, 2017 | 08:55 PM
  #11  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Originally Posted by PeterUbers
Sometimes people live a long way from a dealer and it is incredibly inconvenient ... he's just looking to optimize his time ... give him a break

both keyfobs doing same thing?
Exactly that! Dealer is a long drive from home, just have appointment time to 3pm (it will ruin my working day), and dealer takes 2 days to diagnose the car + the time to fix. All in all, you can imagine the headache...

Any clue on how to unplug the Keyless Go module?

And the battery (there are two, which of them/or both of them should I disconnect)?
Reply
Old May 2, 2017 | 08:57 PM
  #12  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Originally Posted by ItalianJoe1
I know that's why i'm trying to help anyway but in some cases, you don't have a way to update the software yourself.

He said it was both fobs dead, that's why I suggested a hard reset of the KG module, they do lock up from time to time.
It is much appreciated if you could tell me how to hard reset the KG module. Thanks in advance!
Reply
Old May 2, 2017 | 10:11 PM
  #13  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
I'd have to look up where exactly it is on the 212, I normally just disconnect the battery. Your car has the big battery in the trunk and the tiny auxiliary battery also next to it correct? I would disconnect both, press the brake pedal or try to activate the flashers, either way that will pull the remaining charge out of the systems. Then let it sit a few minutes and reconnect. You will know immediately if your keys go back to working or not.

I think the module is under the seat but I can't seem to remember a 212 one. I know the ML it's under the second row, but on the sedans that's not a space for modules like the trucks. I'll look tomorrow and report back if you want.
Reply
Old May 2, 2017 | 10:24 PM
  #14  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Originally Posted by ItalianJoe1
I'd have to look up where exactly it is on the 212, I normally just disconnect the battery. Your car has the big battery in the trunk and the tiny auxiliary battery also next to it correct? I would disconnect both, press the brake pedal or try to activate the flashers, either way that will pull the remaining charge out of the systems. Then let it sit a few minutes and reconnect. You will know immediately if your keys go back to working or not.

I think the module is under the seat but I can't seem to remember a 212 one. I know the ML it's under the second row, but on the sedans that's not a space for modules like the trucks. I'll look tomorrow and report back if you want.
Mine has a big battery under the hood and a smaller in the trunk, next to the spare wheel.
Reply
Old May 2, 2017 | 10:27 PM
  #15  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
Same deal then. I think technically the rear battery is isolated unless the car is using it for eco stop-start but it's one 10mm nut, disconnect it anyway.
Reply
Old May 3, 2017 | 11:55 AM
  #16  
jrosa's Avatar
Thread Starter
Junior Member
 
Joined: Jan 2017
Posts: 61
Likes: 6
C63 S AMG 2016
Originally Posted by ItalianJoe1
Same deal then. I think technically the rear battery is isolated unless the car is using it for eco stop-start but it's one 10mm nut, disconnect it anyway.
Problem solved! I disconnected both batteries, waited for around 15min, reconnected both batteries back, and voilÃ*! Keyless Go working smoothly again.

A big thank you for everybody who helped here and an special one to ItalianJoe1!
Reply
Old May 3, 2017 | 12:39 PM
  #17  
abcut973's Avatar
MBWorld Fanatic!
 
Joined: Oct 2012
Posts: 3,704
Likes: 19
From: Denham Springs,LA
'12 C63 Black Series, '12 ML350 BlueTech
Glad your issue was fixed. Now go enjoy the beast!
Reply
Old May 3, 2017 | 12:48 PM
  #18  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,228
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Nice; issue may come back but at least you have a stop gap
Reply
Old May 3, 2017 | 06:19 PM
  #19  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,011
From: Miami, FL
2003 CL 600
Yeah the update will ensure it doesn't happen again.

For future reference, the KG module is back near the rear fuse box on the right side of the trunk, it's hard to get at, so if this happens, the best thing is just to do as he did and pull the batteries for a bit to get it alive again.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:17 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE