Anyone know how to check the oil on this car. No dipstick.
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MBWorld Fanatic!
Joined: Jul 2013
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From: Venice Florida
2018 S560
Anyone know how to check the oil on this car. No dipstick.
Was getting gas today and popped the hood to check the oil and can’t find a dipstick? Anyway of checking it through the cluster gauge. ? Just want to make sure the level is ok.
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Joined: Aug 2002
Posts: 153
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From: Long Island, NY
2020 E63S4S
Left side of steering wheel scroll to the service menu and from there you can check tire pressure, oil level and coolant, as I recall.
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MBWorld Fanatic!
Joined: Jul 2013
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From: Venice Florida
2018 S560
Great, to get to that menu I just went to the mileage/trip screen and then held down menu I believe, when I first went to Oil Level it said I was down 2 quarts, I'm like what, I only had 1200 miles on the car and have gone gently on it. Then I realized I was sitting on a incline and knowing that will throw off a measurement on a stick it surely must throw off the measurement on the sensor. So I moved the car to a flat section and checked again, it's right on Full. Coolant is normal. So far knock on wood, no issues with this car.
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Joined: Apr 2018
Posts: 95
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From: California
2015 BMW 750Li, 2018 E63S AMG
I’ve had all the possible readings (remove excess oil, add two quarts of oil and normal) within a period of 45’ while driving. The dealer replaced the dipstick sensor because they have no idea on how to check the oil level, and now I’m getting the same all-over-the-place readings as before. Clearly, the dipstick sensor was not the problem. I’ve called Mercedes USA customer care and they told me to forget about the electronic reading and use the manual/physical dipstick. I couldn’t find one under the hood. The manual (online and the hard copy i got with my car) don’t say anything about the electronic oil level chech but rather they instruct you to check the oil using the physical dipstick which I couldn’t find. Totally unacceptable for a premier car manufacturer to mess up like that. I’m starting to believe that it’s all a lie, technical gimmicks and a rather expensive video game. How are those guys keeping their jobs?! Tomorrow I’ll start calling Mercedes dealerships and ask about the procedure to properly check the oil level. Also, if the electronic reading is either low or high, why am I not getting notified that I have a problem which requires immediate resolution???
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Junior Member
Joined: Mar 2018
Posts: 21
Likes: 22
From: Canada
2018 E63S
I have had all the same readings as you have had and still no resolution either? Very frustrating as never know which reading to believe. They just replaced sensor Friday but no difference on weekend. If you get an answer please let me know.
Thanks!
Thanks!
MBWorld Fanatic!
Joined: May 2017
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From: Southern California
2018 E63S AMG
I believe the first oil change is at 10,000 miles.
I have 6,000 miles on the car now and just had it in for service to have the ABC module replaced. I also have prepaid service through the first four years. When I was leaving after the ABC module service was completed, the service manager said see you in 4,000 miles for your first oil change.
I have 6,000 miles on the car now and just had it in for service to have the ABC module replaced. I also have prepaid service through the first four years. When I was leaving after the ABC module service was completed, the service manager said see you in 4,000 miles for your first oil change.
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From: Venice Florida
2018 S560
Are you all sure it's on flat ground each time you are reading it. As I said in my above post if I'm on a uphill or a downhill or the car is pitched side ways it will throw off the readings. I would think if the car were cold and the level is read in the same spot each time the readings should be the same. If not I'd think about doing a oil change and make sure to specify to measure the exact amount put in the car according to the specs at least then you know for sure the factory fill was correct. But I would always check the oil via the gauge with the car in the same spot on completely level ground the ignition in the on position and engine not started and all equipment like radar detectors or anything else that could cause interference off.
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Joined: Apr 2018
Posts: 95
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From: California
2015 BMW 750Li, 2018 E63S AMG
Well, I have a 2015 BMW 750Li with electronic oil gage and they are very prescriptive on how to check the oil level. In fact, the computer won’t do it unless you follow the process and it takes about one minute given that you’re stopped, leveled, operating engine temperature and with the engine running. They have a progress bar and at the end they show your oil level. So, in the absence of a physical dipstick, we must know exactly what’s needed to get a real reading. For example, because it’s an electronic gage, my guess is that the engine must be running, not stopped and so on. Oil level is rather serious with the potential of ruining your engine. Why would such a fundamental issue be left to interpretation? Also, I got three different answers from the Mercedes customer care (useless folks there) and two dealerships. You can tell by their answers that they’re just guessing around... I could probably advise more then they can.... Didn’t expect this lack of knowledge from Mercedes on one of their brand new AMG models. Disappointment is an understatement.
Super Member
Joined: Jun 2004
Posts: 768
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From: S.F. Bay Area, CA
'18 E63S AMG
On my R8, I had maintenance for the 1st 3 years or so, but they wouldn't change the oil for me at 6K, so I changed it myself. There are like 5-6 plugs to drain. Needless to say, that was the last time I changed it myself! 
Member
Joined: Apr 2018
Posts: 95
Likes: 9
From: California
2015 BMW 750Li, 2018 E63S AMG
So, I just hung up with Mercedes USA Customer Care and while they were very helpful and curteous, I only found out that there is no physical dipstick in the engine bay for our cars. They couldn’t find anywhere any procedure for us to check the oil level and get an accurate reading. Everything, including our own online or hardcopy manuals, refers to the procedure of checking the oil with a manual dipstick which is something that our cars don’t have for 2018.
Anyway, please let me know if any of you come across anybody knowledgeable enough to demistyfy the oil checking procedure. Also, is there a number where one can call in Germany to speak with their service department there?
Anyway, please let me know if any of you come across anybody knowledgeable enough to demistyfy the oil checking procedure. Also, is there a number where one can call in Germany to speak with their service department there?
Senior Member
Joined: Mar 2018
Posts: 457
Likes: 58
From: WA
2018 AMG E63S
So, I just hung up with Mercedes USA Customer Care and while they were very helpful and curteous, I only found out that there is no physical dipstick in the engine bay for our cars. They couldn’t find anywhere any procedure for us to check the oil level and get an accurate reading. Everything, including our own online or hardcopy manuals, refers to the procedure of checking the oil with a manual dipstick which is something that our cars don’t have for 2018.
Anyway, please let me know if any of you come across anybody knowledgeable enough to demistyfy the oil checking procedure. Also, is there a number where one can call in Germany to speak with their service department there?
Anyway, please let me know if any of you come across anybody knowledgeable enough to demistyfy the oil checking procedure. Also, is there a number where one can call in Germany to speak with their service department there?
Member
Joined: Apr 2018
Posts: 95
Likes: 9
From: California
2015 BMW 750Li, 2018 E63S AMG
Should the engine be on or off, cold or at operating temperature? One dealership said the engine to be warm, another indicated cold, somebody said check it within 5’ (or so) after you shut down the engine, etc.
One think I noticed: I had the oil gage information on my left screen as I was driving (it was showing below minimum) and then I stopped and after 2’ it showed green. Then I stopped the engine and in the oil gage information area I got something like “for oil level, turn ignition on”. This leads me to believe that the engine MUST be running in order for the electronic oil gage to check the oil level. It also corroborates with the situation of my other car which has an electronic gage as well and requires the engine on for oil measurement.
So, here’s my prediction for an accurate oil level reading: car stopped, on level surface, engine on and at operating temperature - wait 1-2’ and then use the electronic gage to check the oil level.
I’ll be using this procedure to check at least for consistency in oil level reading.
One think I noticed: I had the oil gage information on my left screen as I was driving (it was showing below minimum) and then I stopped and after 2’ it showed green. Then I stopped the engine and in the oil gage information area I got something like “for oil level, turn ignition on”. This leads me to believe that the engine MUST be running in order for the electronic oil gage to check the oil level. It also corroborates with the situation of my other car which has an electronic gage as well and requires the engine on for oil measurement.
So, here’s my prediction for an accurate oil level reading: car stopped, on level surface, engine on and at operating temperature - wait 1-2’ and then use the electronic gage to check the oil level.
I’ll be using this procedure to check at least for consistency in oil level reading.
Junior Member
Joined: Sep 2016
Posts: 26
Likes: 3
From: UK
2018 E63S Estate
Many thanks for that information. Took delivery of my E63S Estate on Friday to replace my C63S. I did say to the dealer that I was OK with all the controls etc, so no need to sit through a full handover, but have just spent a while looking for the oil dipstick. The manual in the car wasn't a lot of help as it showed a dipstick at the back of the engine, similar to my C63S.....
As always, the forum is your friend, so very happy I'm not the only numpty.
Got to say it's one of the smoothest and comfortable cars I've had and with few revs used, I cannot believe there is over 600bhp waiting to escape. Just got to poodle round for 1500k and then it's all systems go.
Can't wait......
As always, the forum is your friend, so very happy I'm not the only numpty.
Got to say it's one of the smoothest and comfortable cars I've had and with few revs used, I cannot believe there is over 600bhp waiting to escape. Just got to poodle round for 1500k and then it's all systems go.
Can't wait......
