2019 E63S Sedan Sailing. Anybody Else?
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2017 LR Disco HSE LUX, 2019 E63S, 2019 Sierra AT4
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2013 GL550
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From: US
2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
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2017 LR Disco HSE LUX, 2019 E63S, 2019 Sierra AT4
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Joined: Aug 2015
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From: US
2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
No. Those are part of the August program. I may expect something special for customers who ordered 2019's and now they have to wait 3-4 months after VPC. In 2017 the MY18E63 and MY18 GTR owners got two free services.
Last edited by Wassaby; Aug 13, 2018 at 04:01 PM.
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E63 AMG Estate
Hmm, this has really taken the joy out of this process. You are supposed to enjoy ordering a car and this is turning into a nightmare.
I think what is worse is there is no end date, if I knew it was delayed but say, 14th Dec I would have it, I could suck that up. But a never ending saga? Urgh
I think what is worse is there is no end date, if I knew it was delayed but say, 14th Dec I would have it, I could suck that up. But a never ending saga? Urgh
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From: US
2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
Hmm, this has really taken the joy out of this process. You are supposed to enjoy ordering a car and this is turning into a nightmare.
I think what is worse is there is no end date, if I knew it was delayed but say, 14th Dec I would have it, I could suck that up. But a never ending saga? Urgh
I think what is worse is there is no end date, if I knew it was delayed but say, 14th Dec I would have it, I could suck that up. But a never ending saga? Urgh
Just so you know is not just MB who was this issues and is more than EPA related..unfortunately politics has some % of fault.
https://www.autoblog.com/2018/07/06/...ad-of-tariffs/
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2013 GL550
Will this be something we will need to push for? Or automatic from MBUSA?
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E63 AMG Estate
Just so you know is not just MB who was this issues and is more than EPA related..unfortunately politics has some % of fault.
https://www.autoblog.com/2018/07/06/...ad-of-tariffs/
https://www.autoblog.com/2018/07/06/...ad-of-tariffs/
Really not sure what to do, I can’t accept a delay into 2019, especially if they end up facelifing it, which would just rub salt into the wounds!!
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From: US
2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
Super Member
Joined: Aug 2015
Posts: 804
Likes: 247
From: US
2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
Senior Member
Joined: May 2018
Posts: 389
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E63 AMG Estate
So, a long conversation with my dealer!
He is bemused as me as to the order process and MRP system that Mercedes use!
He sent in the correct spec and got sent an incorrect build back initially.
Mercedes source parts from across different suppliers, wheels for example come from an Italian supplier.
When there is a shortage the system puts in the closest alternative to fill the build which was what happened with the incorrect wheels on my initial build.
Then when I requested the correct spec, the shortage on wheels came up and I was moved from that build or ‘decade’ as MB calls it and moved to Oct Decade 2 (there are 3 builds per month).
When this was moved, the wheels were ok but there was then a shortage on HUD!
They now cannot guarantee when this shortage willl be sorted but believe at some point over the next few weeks/months it will be ok!
I said this is a total nonsense and what was I supposed to do? Have an open ended supply date?
We have now agreed that there is a ‘freeze’ date in the MRP system where builds cannot be changed and my one is 5th September. If it’s not sorted by then, he will cancel the order and refund my money.
This is honestly the poorest and most disappointing car purchase process I have ever experienced.
He is bemused as me as to the order process and MRP system that Mercedes use!
He sent in the correct spec and got sent an incorrect build back initially.
Mercedes source parts from across different suppliers, wheels for example come from an Italian supplier.
When there is a shortage the system puts in the closest alternative to fill the build which was what happened with the incorrect wheels on my initial build.
Then when I requested the correct spec, the shortage on wheels came up and I was moved from that build or ‘decade’ as MB calls it and moved to Oct Decade 2 (there are 3 builds per month).
When this was moved, the wheels were ok but there was then a shortage on HUD!
They now cannot guarantee when this shortage willl be sorted but believe at some point over the next few weeks/months it will be ok!
I said this is a total nonsense and what was I supposed to do? Have an open ended supply date?
We have now agreed that there is a ‘freeze’ date in the MRP system where builds cannot be changed and my one is 5th September. If it’s not sorted by then, he will cancel the order and refund my money.
This is honestly the poorest and most disappointing car purchase process I have ever experienced.
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Joined: Jun 2010
Posts: 822
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2018 E63S Wagon
So, a long conversation with my dealer!
He is bemused as me as to the order process and MRP system that Mercedes use!
He sent in the correct spec and got sent an incorrect build back initially.
Mercedes source parts from across different suppliers, wheels for example come from an Italian supplier.
When there is a shortage the system puts in the closest alternative to fill the build which was what happened with the incorrect wheels on my initial build.
Then when I requested the correct spec, the shortage on wheels came up and I was moved from that build or ‘decade’ as MB calls it and moved to Oct Decade 2 (there are 3 builds per month).
When this was moved, the wheels were ok but there was then a shortage on HUD!
They now cannot guarantee when this shortage willl be sorted but believe at some point over the next few weeks/months it will be ok!
I said this is a total nonsense and what was I supposed to do? Have an open ended supply date?
We have now agreed that there is a ‘freeze’ date in the MRP system where builds cannot be changed and my one is 5th September. If it’s not sorted by then, he will cancel the order and refund my money.
This is honestly the poorest and most disappointing car purchase process I have ever experienced.
He is bemused as me as to the order process and MRP system that Mercedes use!
He sent in the correct spec and got sent an incorrect build back initially.
Mercedes source parts from across different suppliers, wheels for example come from an Italian supplier.
When there is a shortage the system puts in the closest alternative to fill the build which was what happened with the incorrect wheels on my initial build.
Then when I requested the correct spec, the shortage on wheels came up and I was moved from that build or ‘decade’ as MB calls it and moved to Oct Decade 2 (there are 3 builds per month).
When this was moved, the wheels were ok but there was then a shortage on HUD!
They now cannot guarantee when this shortage willl be sorted but believe at some point over the next few weeks/months it will be ok!
I said this is a total nonsense and what was I supposed to do? Have an open ended supply date?
We have now agreed that there is a ‘freeze’ date in the MRP system where builds cannot be changed and my one is 5th September. If it’s not sorted by then, he will cancel the order and refund my money.
This is honestly the poorest and most disappointing car purchase process I have ever experienced.
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Posts: 389
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E63 AMG Estate
I don't know if that's a new policy they're enacting due to constant supply constraints or I was a fluke. I think my car was waiting on 3-4 different parts over the course of a couple months and instead of doing a substitution they just kept postponing it until they had everything to build it. During the 6 months a factory rep told my sales manager that the dual screens, the HUD, and the ceramic discs were all on backorder at one point or another.
I asked him, ok, so we get to September, the HUD still isn’t in supply, what happens? Do I get moved to say Nov Build? He just didn’t know!
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2013 GL550
Is that really how the system works?! When my options were not available, it just knocked me to a later allocation. Otherwise, the entire build can get changed pretty radically, no? For example, what if you wanted performance seats and the driver assistance pack? If the seats were in shortage, would the system just kick it back to regular seats and then invalidate the assistance pack for performance seats and not add the regular assistance pack?!
I have a feeling the dealer may have made a mistake to begin with...
I have a feeling the dealer may have made a mistake to begin with...
Senior Member
Joined: May 2018
Posts: 389
Likes: 56
E63 AMG Estate
Is that really how the system works?! When my options were not available, it just knocked me to a later allocation. Otherwise, the entire build can get changed pretty radically, no? For example, what if you wanted performance seats and the driver assistance pack? If the seats were in shortage, would the system just kick it back to regular seats and then invalidate the assistance pack for performance seats and not add the regular assistance pack?!
I have a feeling the dealer may have made a mistake to begin with...
I have a feeling the dealer may have made a mistake to begin with...
He has also told me to write to the head of Mercedes U.K. to complain!
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Joined: Aug 2018
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From: Mississauga, Ontario, Canada
2019 GLC 300 - Coupe
Could you let me know how you found out about the this list of vehicles being approved for delivery? My SA (Heartland Mississauga) still wont release my GLC Coupe from Halifax.
I tried engaging the online sales rep at MB Brampton and Eric didnt seem to want to talk about it haha.
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From: Toronto, Ont, Canda
go fast grocery getter wagon
those online sales rep (if you think they are actually sales rep which they are not) does not know a thing at all. They are just taking down your request (like if you are looking for pricing info), they will have an actual sales rep getting back to you in about 24 hours time.
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From: Brampton, Canada
2015 Toyota Corolla LE
Hi s26singh,
Could you let me know how you found out about the this list of vehicles being approved for delivery? My SA (Heartland Mississauga) still wont release my GLC Coupe from Halifax.
I tried engaging the online sales rep at MB Brampton and Eric didnt seem to want to talk about it haha.
Could you let me know how you found out about the this list of vehicles being approved for delivery? My SA (Heartland Mississauga) still wont release my GLC Coupe from Halifax.
I tried engaging the online sales rep at MB Brampton and Eric didnt seem to want to talk about it haha.
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Joined: Aug 2018
Posts: 134
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From: Mississauga, Ontario, Canada
2019 GLC 300 - Coupe
My initial order was placed for a MY18 GLC Coupe with the Night Package. Order was placed in March.
A few weeks later he called and told me that the Night Package could no longer be added to MY18 since Germany has restricted it stating that all of the components were allocated for MY19. So I went ahead and allowed the switch to MY19. His words were that the pricing will be virtually identical - give or take a few hundred bucks but it would only be confirmed once the car shows up.
I told him that I now expect him to do something on the price because of all of this delay and back and forth, Again he says he will - but cant do anything until the car physically arrives. But his claim is that the delay is solely a result of the Canadian Government Regulations hold.
Hence my query of how you found out that the MY19 GLC Coupe is released for delivery by the Government? If I have some hard evidence - well lets just say I will be going over his head.
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Joined: Feb 2018
Posts: 282
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From: Brampton, Canada
2015 Toyota Corolla LE
No not 100%.
My initial order was placed for a MY18 GLC Coupe with the Night Package. Order was placed in March.
A few weeks later he called and told me that the Night Package could no longer be added to MY18 since Germany has restricted it stating that all of the components were allocated for MY19. So I went ahead and allowed the switch to MY19. His words were that the pricing will be virtually identical - give or take a few hundred bucks but it would only be confirmed once the car shows up.
I told him that I now expect him to do something on the price because of all of this delay and back and forth, Again he says he will - but cant do anything until the car physically arrives. But his claim is that the delay is solely a result of the Canadian Government Regulations hold.
Hence my query of how you found out that the MY19 GLC Coupe is released for delivery by the Government? If I have some hard evidence - well lets just say I will be going over his head.
My initial order was placed for a MY18 GLC Coupe with the Night Package. Order was placed in March.
A few weeks later he called and told me that the Night Package could no longer be added to MY18 since Germany has restricted it stating that all of the components were allocated for MY19. So I went ahead and allowed the switch to MY19. His words were that the pricing will be virtually identical - give or take a few hundred bucks but it would only be confirmed once the car shows up.
I told him that I now expect him to do something on the price because of all of this delay and back and forth, Again he says he will - but cant do anything until the car physically arrives. But his claim is that the delay is solely a result of the Canadian Government Regulations hold.
Hence my query of how you found out that the MY19 GLC Coupe is released for delivery by the Government? If I have some hard evidence - well lets just say I will be going over his head.
2019 GLC300C 4M - $50,900
2019 GLC43C AMG 4M - $64,500
http://www.mbfs.ca/MBFCWeb/content/e...ator/index.jsp
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Joined: Aug 2018
Posts: 134
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From: Mississauga, Ontario, Canada
2019 GLC 300 - Coupe
As per my SA, prices are released by MB Canada once the cars are certified, but they can still be held at VPC under a service campaign tag. If you look at the MB Financial Services website, the MY19 GLC Coupe prices are listed as follows:
2019 GLC300C 4M - $50,900
2019 GLC43C AMG 4M - $64,500
http://www.mbfs.ca/MBFCWeb/content/e...ator/index.jsp
2019 GLC300C 4M - $50,900
2019 GLC43C AMG 4M - $64,500
http://www.mbfs.ca/MBFCWeb/content/e...ator/index.jsp
I actually just got off the phone with MB Canada and she gave me some insight. None of the MY19's have been approved as of now - however the 'Team Lead' advised that they expect the following to be approved by the end of August:
- CLA
- GLA
- GLC
- GLC Coupe
I asked if she could email me confirmation of this - she said since this is anticipated approval dates - they will not put anything in writing.
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From: Toronto, Ontario
2008 C300, 2015 CLA 45 AMG, 2018 SLC 300, 2019 C43 AMG coupe, 2024 AMG C63SE , 2026 AMG GT55
Looks like you will prob get your car at the beginning or Mid September. As of now, it seems to be going all according to that post of the pic from MBUSA someone posted a few days ago.
