RIP my E63S
#77
Member
Thread Starter
This is a load of horse**** they’re giving you. Their sole purpose is to save money at this point which is infuriating because when you send your premiums each month you don’t think about it. No they get their money before you you get your paycheck. But when it’s time for them to pay up they nickel and dime you.
I ran ran into something similar 3 years ago. We had just finished a $200k remodel of our house and I ensured to upgrade my insurance policy accordingly. Well a month after construction is done, we ended up with one of the worst summer storms to hit the Northland. City lost power for 2-7 days depending on your neighborhood. 100+ mph wind knocked lot of trees and utilities. We ended up with a sewage overflow in the brand new basement. Had to stay in a hotel coz the house was a biohazard and there’s no power to clean up. After all is said and done and clean up is complete which included cutting dry wall, they sent a field adjuster to estimate my payoff. They quoted us stuff like “repaint bathroom: $200”. “Replacement carpet: $400”. Just trying to give you an idea. This stuff just cost us thousands just a couple of months prior. And they tried to deny reimbursement of things they had told me they’d cover on the phone. I had them pull the tapes and register to them, and they went **** on the verbiage “we never technically told you to go out of your way and do that” when I had simply asked them if they’d cover something and the answer from their phone adjuster was “yes, do what you need to do”.
After fighting with with them over a month they paid up to the penny. I wish it wasn’t like that. I wish we never needed them as I’m sure you wish your car wasn’t totaled but it is what it is. And you need to fight for what they owe you.
I ran ran into something similar 3 years ago. We had just finished a $200k remodel of our house and I ensured to upgrade my insurance policy accordingly. Well a month after construction is done, we ended up with one of the worst summer storms to hit the Northland. City lost power for 2-7 days depending on your neighborhood. 100+ mph wind knocked lot of trees and utilities. We ended up with a sewage overflow in the brand new basement. Had to stay in a hotel coz the house was a biohazard and there’s no power to clean up. After all is said and done and clean up is complete which included cutting dry wall, they sent a field adjuster to estimate my payoff. They quoted us stuff like “repaint bathroom: $200”. “Replacement carpet: $400”. Just trying to give you an idea. This stuff just cost us thousands just a couple of months prior. And they tried to deny reimbursement of things they had told me they’d cover on the phone. I had them pull the tapes and register to them, and they went **** on the verbiage “we never technically told you to go out of your way and do that” when I had simply asked them if they’d cover something and the answer from their phone adjuster was “yes, do what you need to do”.
After fighting with with them over a month they paid up to the penny. I wish it wasn’t like that. I wish we never needed them as I’m sure you wish your car wasn’t totaled but it is what it is. And you need to fight for what they owe you.
#78
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Join Date: Jul 2010
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2012 CLS63
This is a load of horse**** they’re giving you. Their sole purpose is to save money at this point which is infuriating because when you send your premiums each month you don’t think about it. No they get their money before you you get your paycheck. But when it’s time for them to pay up they nickel and dime you.
I ran ran into something similar 3 years ago. We had just finished a $200k remodel of our house and I ensured to upgrade my insurance policy accordingly. Well a month after construction is done, we ended up with one of the worst summer storms to hit the Northland. City lost power for 2-7 days depending on your neighborhood. 100+ mph wind knocked lot of trees and utilities. We ended up with a sewage overflow in the brand new basement. Had to stay in a hotel coz the house was a biohazard and there’s no power to clean up. After all is said and done and clean up is complete which included cutting dry wall, they sent a field adjuster to estimate my payoff. They quoted us stuff like “repaint bathroom: $200”. “Replacement carpet: $400”. Just trying to give you an idea. This stuff just cost us thousands just a couple of months prior. And they tried to deny reimbursement of things they had told me they’d cover on the phone. I had them pull the tapes and register to them, and they went **** on the verbiage “we never technically told you to go out of your way and do that” when I had simply asked them if they’d cover something and the answer from their phone adjuster was “yes, do what you need to do”.
After fighting with with them over a month they paid up to the penny. I wish it wasn’t like that. I wish we never needed them as I’m sure you wish your car wasn’t totaled but it is what it is. And you need to fight for what they owe you.
I ran ran into something similar 3 years ago. We had just finished a $200k remodel of our house and I ensured to upgrade my insurance policy accordingly. Well a month after construction is done, we ended up with one of the worst summer storms to hit the Northland. City lost power for 2-7 days depending on your neighborhood. 100+ mph wind knocked lot of trees and utilities. We ended up with a sewage overflow in the brand new basement. Had to stay in a hotel coz the house was a biohazard and there’s no power to clean up. After all is said and done and clean up is complete which included cutting dry wall, they sent a field adjuster to estimate my payoff. They quoted us stuff like “repaint bathroom: $200”. “Replacement carpet: $400”. Just trying to give you an idea. This stuff just cost us thousands just a couple of months prior. And they tried to deny reimbursement of things they had told me they’d cover on the phone. I had them pull the tapes and register to them, and they went **** on the verbiage “we never technically told you to go out of your way and do that” when I had simply asked them if they’d cover something and the answer from their phone adjuster was “yes, do what you need to do”.
After fighting with with them over a month they paid up to the penny. I wish it wasn’t like that. I wish we never needed them as I’m sure you wish your car wasn’t totaled but it is what it is. And you need to fight for what they owe you.
#79
Super Member
This won't help the OP but I always recommend everyone knows if their insurance has an agreed upon value for their car and to make sure it's up to date/accurate. I just renewed the policy on my E63 with AIG and on the paperwork it's got the "Agreed value" is still my original sticker price with options (fully loaded except for carbon trim and engine covers), I had to call them about my wife's Range Rover because it looked like the Agreed value was for a base Supercharged, they fixed it with a simple phone call and now I know if either of them are totaled I won't be haggling to get a replacement.
#80
Member
OP that sucks you are getting it from all angles here! I would fight them on every bit.
gotta love insurance, you pay out the a$$ every month and they short change you when you have a claim.
FWIW - on all my new vehicles I purchase GAP. It is an additional rider that will cover the difference between vehicle "worth" (whatever they determine that to be) and what was paid/owed on the vehicle to make sure that I am not out any additional money in the event of a total loss.
More commonly GAP is used for if someone is underwater on a vehicle with a note for the same exact reason, but it can also serve this dual purpose as listed above.
Above all that though, just know your carrier and who you insure with. I am very cautious about where and to whom I give my business as I know that when a claim does arise - I want it to go seamlessly and not be met with friction.
gotta love insurance, you pay out the a$$ every month and they short change you when you have a claim.
FWIW - on all my new vehicles I purchase GAP. It is an additional rider that will cover the difference between vehicle "worth" (whatever they determine that to be) and what was paid/owed on the vehicle to make sure that I am not out any additional money in the event of a total loss.
More commonly GAP is used for if someone is underwater on a vehicle with a note for the same exact reason, but it can also serve this dual purpose as listed above.
Above all that though, just know your carrier and who you insure with. I am very cautious about where and to whom I give my business as I know that when a claim does arise - I want it to go seamlessly and not be met with friction.
#81
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Join Date: May 2002
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
Work them for some more money but be realistic.
#83
Senior Member
#84
Super Member
It's worth it. I had Chubb with my SLS, i8, R8. With their multicar and my history it was actually cheaper than State Farm. My agency switched me to AIG for auto and home when I bought my new house since it was the same coverage for a little less when bundled and they also do Agreed Value. I've got a 2018 E63 wagon and know that if I totaled it they'd be writing me a check for ~$129.8k, the original sticker price, no argument.