W213 AMG Discuss the W213 AMG - 2017 to present

My warranty got canceled

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 28, 2024 | 03:42 AM
  #1  
rmcbride1126's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 1
Likes: 0
From: Sacramento
E63 amg s
Question My warranty got canceled

I took my car in for repairs dealer check my ECU and discovered I had tuned the car and canceled my warranty.
I had an extended warranty that had just kicked.

Can I get my money back for the extended warranty ?

Appreciate your input.
Reply
Old Mar 28, 2024 | 05:22 AM
  #2  
Baltistyle's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: Feb 2017
Posts: 2,296
Likes: 1,204
From: Baltimore County, MD
'13 s212 63 p30. '06 LX470
Magnuson Moss Warranty Act. Was the failure you tried to have warranteed related to the tune?

there’s enough information out there to help people understand to either detune (by way of cloned orig ecu) before they go to a dealer or not use a dealer that is unfriendly. No dealer in their right mind should be turning away warranty work because of a tune and they shouldn’t even be checking if they are decent human beings. Always check the forums for tune, friendly dealers, and if you cannot find one go to an independent.
Reply
Old Mar 28, 2024 | 09:02 PM
  #3  
MJ50's Avatar
Super Moderator
MBWorld Ambassador

20 Year Member
Liked
Community Favorite
 
Joined: Jul 2003
Posts: 22,052
Likes: 972
From: MBworld
bone stock E55 AMG
moved to W213 AMG forum...
Reply
Old Mar 28, 2024 | 11:48 PM
  #4  
Cylinder Head's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Originally Posted by Baltistyle
Magnuson Moss Warranty Act. Was the failure you tried to have warranteed related to the tune?

there’s enough information out there to help people understand to either detune (by way of cloned orig ecu) before they go to a dealer or not use a dealer that is unfriendly. No dealer in their right mind should be turning away warranty work because of a tune and they shouldn’t even be checking if they are decent human beings. Always check the forums for tune, friendly dealers, and if you cannot find one go to an independent.
This is absolutely not the reality of how Mercedes, or most other manufacturers work. The forum is full of stories of warranties getting cancelled. We have many threads cautioning people to remove their tunes to even have a chance not having their warranty voided.
Reply
Old Mar 29, 2024 | 12:21 PM
  #5  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,228
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Isn't it called status 8?
Reply
Old Mar 29, 2024 | 12:50 PM
  #6  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,400
Likes: 5,324
From: San Francisco Bay Area
2019 C63CS
Originally Posted by Baltistyle
Magnuson Moss Warranty Act. Was the failure you tried to have warranteed related to the tune?

there’s enough information out there to help people understand to either detune (by way of cloned orig ecu) before they go to a dealer or not use a dealer that is unfriendly. No dealer in their right mind should be turning away warranty work because of a tune and they shouldn’t even be checking if they are decent human beings. Always check the forums for tune, friendly dealers, and if you cannot find one go to an independent.
The Magnuson Moss Warranty Act is widely misunderstood. It only protects you against warranty claims being denied if you use equivalent aftermarket parts instead of the OE part. For example OE equivalent aftermarket oil filters and such, but those aftermarket parts have to meet or exceed OE specs. Modifying your car outside its factory specs is not covered by the act. A manufacturer can decline warranty quite broadly if the car was modified, because every part of the rolling chassis gets subjected to higher stress if the car is tuned. Even electronic faults could be denied, because the tune technically messed with the software and could cause issues. The ESP etc. for example will not act correctly when the engine suddenly makes more torque and power that wasn't factored into the code. You can't just go and tune the car, drive it around beyond the specs the manufacturer designed and tested it, and then expect they'll honor the warranty if something breaks. No law can force a manufacturer to honor the warranty if the product was operated outside of its specs. Most products have disclaimers such as warranty is void when opened.

Last edited by superswiss; Mar 29, 2024 at 12:56 PM.
Reply
Old Mar 29, 2024 | 01:32 PM
  #7  
Highline-Autos.com's Avatar
SPONSOR
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2021
Posts: 1,567
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
Originally Posted by rmcbride1126
I Can I get my money back for the extended warranty ?

Appreciate your input.
All extended warranty programs are proratable for the remainder of un used warranty coverage. However "kicked"?? If your warranty coverage had come to term (the end of the either time or miles of coverage you purchased). Then no, there is nothing for you to receive.
Reply
Old Mar 29, 2024 | 05:13 PM
  #8  
Cylinder Head's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Originally Posted by PeterUbers
Isn't it called status 8?
Correct, it is.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 31, 2024 | 06:09 PM
  #9  
figuwx's Avatar
Senior Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2023
Posts: 425
Likes: 291
2018 AMG E63s Ed1
unfortunately it is as the dealer discretion... it is why I say if you are under OEM or extended OEM warranty, do not f with the car as that just gives them ammunition to out right cancel the warranty. Seen it happen in

BMW
Audi
MB
Chevy and Ford.

In the end, you mod the car, you are gambling that the warranty work still applies. You could always pay a $250/hr lawyer see if there is anything there to make a case but that requires money (lots) and time.
Reply
Old Apr 1, 2024 | 10:31 AM
  #10  
TugboatBill's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2019
Posts: 1,256
Likes: 515
From: USA
2018 E63S Wagon, 2017 Z51 Corvette
And the companies that sell tunes will tell you it doesn't affect the warranty. They're quite vocal about it and some even claim the tune is invisible to the dealer. They then get very quiet when it comes to them taking over the warranty if the dealer/manufacturer denies coverage. You tune it, it's yours.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:03 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE