MyGenius Flashloader Device Error
#1
Super Member
Thread Starter
MyGenius Flashloader Device Error
Hi guys,
Trying to update the MyGenius device but I am getting an error - MyGenius Error - E034005.
Anyone seen this before or anyone know how to fix this?
The software on the PC updated successfully, just the device has the problem.
Can anyone confirm the device information after the update.
Mine is:
BOOT: 2.000.008
GOS: 3.099 b 0001
Hope someone can help.
Thanks.
Charlie
Trying to update the MyGenius device but I am getting an error - MyGenius Error - E034005.
Anyone seen this before or anyone know how to fix this?
The software on the PC updated successfully, just the device has the problem.
Can anyone confirm the device information after the update.
Mine is:
BOOT: 2.000.008
GOS: 3.099 b 0001
Hope someone can help.
Thanks.
Charlie
#4
MBWorld Fanatic!
For some unknown reason not all MBZ ECU will allow you to use the Dimsport (My Genius) flash loader. It's rare but it does happen. It's not the tuners fault and nothing is wrong with your car. The alternative is to have it bench turned. They don't open the ECU but take it out and flash the tune through the pins.
#6
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Join Date: Feb 2012
Location: Sacramento, CA
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'09 C63
Have you tried uninstalling/delete everything and reload everything again? Or maybe try a different computer/OS? I had this error when I first tried to update my myGenius and I just kept on clicking update and it eventually worked. Or maybe contact the tuner that you got the device from?
Sorry, lots of suggestions. Lol.
Sorry, lots of suggestions. Lol.
#7
Super Member
Thread Starter
Tried lots of things.
Tried 2 different O/S - Windows XP, Windows 7
Tried Uninstalling/Reinstalling a couple of time
Tried clicking update dozens of times
Tried updating the device without ticking the software to be updated
Tried updating them both
The Windows software updated correctly, but the MyGenius doesnt.
Getting annoying.
Tried 2 different O/S - Windows XP, Windows 7
Tried Uninstalling/Reinstalling a couple of time
Tried clicking update dozens of times
Tried updating the device without ticking the software to be updated
Tried updating them both
The Windows software updated correctly, but the MyGenius doesnt.
Getting annoying.
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#8
MBWorld Fanatic!
The user interface and device are actually really poorly designed imo( and looks likes a children's computer lol). The prompts also dont match the instructions. But you wont care once you load ur OE tune on!
#9
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Join Date: May 2012
Location: Arizona
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2012 C63 Coupe
Jeremy also remote desk-topped my comp. too since i was not having any luck with that part as well. Once it was done, the rest was a breeze. give them a call.
#10
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Join Date: Dec 2010
Location: Santa Ana, CA
Posts: 5,700
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OE Tuning C63 AMG
Hi guys,
Trying to update the MyGenius device but I am getting an error - MyGenius Error - E034005.
Anyone seen this before or anyone know how to fix this?
The software on the PC updated successfully, just the device has the problem.
Can anyone confirm the device information after the update.
Mine is:
BOOT: 2.000.008
GOS: 3.099 b 0001
Hope someone can help.
Thanks.
Charlie
Trying to update the MyGenius device but I am getting an error - MyGenius Error - E034005.
Anyone seen this before or anyone know how to fix this?
The software on the PC updated successfully, just the device has the problem.
Can anyone confirm the device information after the update.
Mine is:
BOOT: 2.000.008
GOS: 3.099 b 0001
Hope someone can help.
Thanks.
Charlie
I am sorry you are having issues updating/installing. Please contact us directly for any and all support, sales@oetuning.com or +1-818-574-5075. We are not always on here to give support as it is needed.
Sometimes an error will appear during updating, but click "OK/Start" and press on. Once the update finishes and the "MyGenius Client" software closes, you are now updated and ready to plug into your vehicle. Have you plugged into the OBD2 port at all?
Once connected to the OBD2 port and the key is in Position 2 (all dash lights on, engine not running) you will need to select "PRT IDENTIFY" for identification of protocol. Once this has completed, select "READING", once ID has been read, you will need to reconnect to your computer to "DOWNLOAD" file for emailing to us. Save file to a location you can access again.
We will then send tuned files back to upload.
I have sent you my personal details so you can contact me directly and we can work through this.
Regards,
Jeremy
Last edited by SALES@OETUNING; 12-14-2012 at 01:55 PM.
#13
For some unknown reason not all MBZ ECU will allow you to use the Dimsport (My Genius) flash loader. It's rare but it does happen. It's not the tuners fault and nothing is wrong with your car. The alternative is to have it bench turned. They don't open the ECU but take it out and flash the tune through the pins.
I've given up and am sending them back.
It's a bummer, as I really wanted a little more power. However, I don't want to send in my ECU, as I'm concerned about having a non-stock tune on it when I take it for service at the dealer.
Unless anyone has any better ideas I'll probably put my money into new mufflers.
#14
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Join Date: Aug 2008
Location: Metro Detroit
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2014 C63 AMG 507 sedan
I had issues with the MyGenius device as well. My tuner ended up getting on my computer remotely to troubleshoot the issue.
If you haven't reached out to your tuner, that will be my first suggestion. The tune does free up a few horses you can feel in the seat of your pants, so don't give up on it yet. Good luck!
If you haven't reached out to your tuner, that will be my first suggestion. The tune does free up a few horses you can feel in the seat of your pants, so don't give up on it yet. Good luck!
#15
My problem was not at the computer, it was during connection via ODBII. I've talked and emailed the tuner numerous times, and as I mentioned they even sent me a new device.
#16
MyGenius is a garbage interface/device. These tuners need to figure out whomever supplies the EDGE Tuners for the diesels and retrofit their software to that device. It is clean, small, and very easy to use. My .02.