C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

Service Prices

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Old Jul 22, 2006 | 03:22 PM
  #1  
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Service Prices

I phoned the dealership today regarding service and oil change prices, and they quoted me $225, inc/ taxes CAD for Service A, and $125 for an oil change w/ synthetic. Btw, this is the MB dealership in Vancouver.

Are these prices reasonable? As well, what exactly does the Service A include? I tried to ask them, but they were quite ambiguous.

Thanks, guys.
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Old Jul 22, 2006 | 05:08 PM
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Should've done some research about maintenance before you bought the vehicle. Then, you could've tried a search, as I'm sure this has been discussed before.

Secondly, you need to tell us which bloody car you drive. The prices for service for four cylinders and six cylinders (or eight cylinder AMG cars) vary.

Yes, those are very standard prices, in fact, the service A is very reasonably priced. My dealership charges $270 USD for service A. I normally get a discount but I still pay around $200 USD.

Oil change, is around $90 USD at my local dealership. Includes synthetic (only 5 quarts), rubber ring, new filter, and labour.

Regarding the contents of Service A, the service managers are ambiguous because it's a waste of their time to explain it when it's explained fairly thoroughly in the owner's manual. It's basically an oil change and a fancy inspection.

Lastly, since I am not an authority for Canadian service prices, I suggest that you phone your next closest dealership and ask for a quote for comparison. You can try this before starting a new thread as well.
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Old Jul 23, 2006 | 06:35 PM
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12 BMW 535Xi; Retired 02 C230 Sport Coupe
We do need to know your vehicle but an "A" service on my 02 C230 coupe cost $192 way back in Sep 03. It included parts of $12.60 for an oil filter and 6.5L of synthetic oil, labour of $99.00 (shop rate at time was $99/hr) and the infamous "other" of $55.25. The other includes the fancy checkup that Patrick mentioned. Add taxes of 15% and total is $192. Your Vancouver quote seems fine.
A Mar 06 "B" service included parts for $206, labour for $250 (shop rate now $113.50/hr). Add taxes of 14% and total is $520. Prices are Toronto, MB Canada.
"B" service included "parts" of oil filter, 7L mobil 1 0W40, dust filter, 2 wiper blades, V-belt cleaner, glass cleaner, air filter and another fancy inspection detailed in your maintenance manual.
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Old Jul 23, 2006 | 09:14 PM
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Question

Thank you for your replies. I have a C230k. In regard to the manual, it wasn't returned to me (apparently "lost") when I went to an independent shop for service (Henneken Auto in Vancouver), which is partially why I have my car serviced at a dealership...

As well, my car was vandalized last night when someone scraped a key hard and dented the body near the rear wheel on the driver's side. Does anyone know of any good (and honest!) independent shop in Vancouver to have the dents and deep scratches removed?
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Old Jul 24, 2006 | 03:02 AM
  #5  
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OUCH, I'm very sorry about the vandalism.

Request a replacement copy of the service booklet from your service manager at the dealership, expect it to be complimentary, if it isn't, request it. If they refuse, then explain you are insulted. They take a large profit from you, they can give something very small and little back.
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Old Jul 25, 2006 | 03:05 PM
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Thanks for the suggestion, patrick. I shall give him a call about the replacement

Also, I've been informed that the policy for loaner cars is that it's $40 dollars a day while the car's in service, regardless of whether you purchased your car from them or not.

Is this true, or are they trying to steal even more money?! Btw, this is the Vancouver dealership in Broadway. The service manager says that it's been the policy for 5 years...but last time I brought it in, they DID include a loaner for free since my purchase was made there (and the salesman promised me a car would be given every time it was in service).

Right now, the A-service costs $280.19 CAD w/ loaner....

Any tips are appreciated. Thanks.
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Old Jul 25, 2006 | 04:33 PM
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Most dealerships in the US will provide a loaner car at no additional cost (it's integrated in the service price here).

My dealership usually provides me with a shuttle or gives me priority service and finishes my car as soon as I can since I'm too young to qualify for a loaner car.
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Old Jul 26, 2006 | 01:16 AM
  #8  
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From: Toronto
12 BMW 535Xi; Retired 02 C230 Sport Coupe
Originally Posted by E55fanatic
Thanks for the suggestion, patrick. I shall give him a call about the replacement

Also, I've been informed that the policy for loaner cars is that it's $40 dollars a day while the car's in service, regardless of whether you purchased your car from them or not.

Is this true, or are they trying to steal even more money?! Btw, this is the Vancouver dealership in Broadway. The service manager says that it's been the policy for 5 years...but last time I brought it in, they DID include a loaner for free since my purchase was made there (and the salesman promised me a car would be given every time it was in service).

Right now, the A-service costs $280.19 CAD w/ loaner....

Any tips are appreciated. Thanks.
You didn't mention the year of your MB but if its under warranty a loaner is always free in Toronto. I have frequented 2 of the 6 in Greater Toronto area. Failing that there is a free shuttle to either your home or work. But here virtually all of the Toronto car dealers offer a shuttle. I believe there are two dealers in the greater Vancouver area. If its not too much out of your way maybe its time to change dealers.
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Old Jul 26, 2006 | 04:01 PM
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Wheew - here Service A is $128 and Service B is about $250 for all models according to the mailing I receive from my dealer here (MI). Of course, you might end up having to replace certain things which are not covered by Service A or B ...

Last edited by susemu; Jul 26, 2006 at 04:39 PM.
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