M271 2003-2005 C230 guys go to the dealer now free work/recall
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From: So Cal.
2019 GT3 RS, 2017 M3 30 Jahre
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Joined: Jan 2006
Posts: 3,212
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From: Pasadena, CA
2002 C230K, 2013 BMW 328, 2015 BMW X5
I took it in for a routine oil change when I didn't have time to do it myself. They gave me my car back with little to no oil. Then when I got took it back to get refilled, I got scratching on the fenders where the surface meets the hood. I complained and got a free detail, which I NEVER cashed in.
I think this dealer is a CarMax dealer.
E
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Joined: Nov 2003
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From: Fresno, CA
'09 A4 S Line
So I had the recall performed a few weeks ago when I took my car in to have a couple new rear tires mounted. At first I was telling them the same thing had already been performed at the end of 2007 and I wanted them to cut me a check, but they said this was something different. I reluctantly agreed. I didn't notice any difference after the work was performed... until today... when my check engine light came on. I notice a slightly rough idle, but not nearly as bad as the shaking that I experienced when the PCV needed replacing last year. Needless to say, I have an appointment tomorrow morning to see if one of the new hoses came loose or if it happens to be something else like (...gasp...) leaking cam sensors! 
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Joined: Jul 2007
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From: Scottsdale, AZ
'05 C230
got mine done this afternoon. Schumacher of Scottsdale replaced the vent hose regulator and vent hose. Free carwash too and on top of that, they gave me an 08 c300 as a loaner.
Great dealership but the only downside is I told them to replace my valeo radiator but they didnt because they told me it was not leaking yet even if I told them its preventive maintenance. They also gave me a black key fob instead of the chrome one as warranty replacement.
I wonder how I can make them change my bushings, MAF and center armrest before my warranty expires.
Great dealership but the only downside is I told them to replace my valeo radiator but they didnt because they told me it was not leaking yet even if I told them its preventive maintenance. They also gave me a black key fob instead of the chrome one as warranty replacement.
I wonder how I can make them change my bushings, MAF and center armrest before my warranty expires.
Newbie
Joined: May 2008
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c230k
hi people, im kinda new here and i tried searching the forum for related topics to this. my c230 kompressor 26k miles just died on me on the high way just now. there were 3 notices , coolant, esp and one of them that i dint get to read. then the car just couldnt start at all, no ignition sound but i could hear the fans from the engine running. electrical components were okay and then when i changed the display, there no messages! could this be related to this recall about the hose leaking and so forth ! any help will be appreciated !
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Joined: Nov 2003
Posts: 4,278
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From: Fresno, CA
'09 A4 S Line
So I had the recall performed a few weeks ago when I took my car in to have a couple new rear tires mounted. At first I was telling them the same thing had already been performed at the end of 2007 and I wanted them to cut me a check, but they said this was something different. I reluctantly agreed. I didn't notice any difference after the work was performed... until today... when my check engine light came on. I notice a slightly rough idle, but not nearly as bad as the shaking that I experienced when the PCV needed replacing last year. Needless to say, I have an appointment tomorrow morning to see if one of the new hoses came loose or if it happens to be something else like (...gasp...) leaking cam sensors!
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Senior Member
Joined: Oct 2007
Posts: 387
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From: Boston, MA
2010 E550 Coupe
Dealer says there was a large crack in the vent hose that they replaced when they performed the recall service a few weeks ago. Not sure if it was just a faulty hose or what, but they replaced it with another one. Keeping my fingers crossed that it lasts a little longer this time!
Got mine booked in for next tuesday...fingers crossed!
Amusingly, I also called them about the 'side marker' repair kit that was posted elsewhere, and rather than asking them (as I did before) if they had a part, so I could repair the broken bulb housing, i gave them the part number and they said 'yep, we have plenty of those in stock'...arg!!!
PS. is the loaner car usually 'free', last time i went you had to 'hire' it, which was a bit annoying. Just curious. Service told me the replacement hose takes about 3 hrs to do, due to having to take out the supercharger.
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Joined: Aug 2005
Posts: 103
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I downgraded to a VW, it's still German though
How do you guys get new MB loaners? I always hear about "I was loaned a new C300/C350/some kind of MB."
The morning I dropped off my car the only guy I saw drive out in a new MB was a dude that came in with a new S-Class. I also saw a lady drive out in a new C after she dropped off her CLS. The rest of the C, E, and ML class owners who were there had to go to Enterprise which was next door, and get rental cars. MB said they'd pay for a day or two, and I got a Nissan Altima.
My dealer said it is a 8 hour job to fix this hose. It took them a whole day to fix it. I dropped it off at 7:30am and didn't have it back until 10am the next day.
The morning I dropped off my car the only guy I saw drive out in a new MB was a dude that came in with a new S-Class. I also saw a lady drive out in a new C after she dropped off her CLS. The rest of the C, E, and ML class owners who were there had to go to Enterprise which was next door, and get rental cars. MB said they'd pay for a day or two, and I got a Nissan Altima.
My dealer said it is a 8 hour job to fix this hose. It took them a whole day to fix it. I dropped it off at 7:30am and didn't have it back until 10am the next day.
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Joined: May 2008
Posts: 71
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n/a
How do you guys get new MB loaners? I always hear about "I was loaned a new C300/C350/some kind of MB."
The morning I dropped off my car the only guy I saw drive out in a new MB was a dude that came in with a new S-Class. I also saw a lady drive out in a new C after she dropped off her CLS. The rest of the C, E, and ML class owners who were there had to go to Enterprise which was next door, and get rental cars. MB said they'd pay for a day or two, and I got a Nissan Altima.
My dealer said it is a 8 hour job to fix this hose. It took them a whole day to fix it. I dropped it off at 7:30am and didn't have it back until 10am the next day.
The morning I dropped off my car the only guy I saw drive out in a new MB was a dude that came in with a new S-Class. I also saw a lady drive out in a new C after she dropped off her CLS. The rest of the C, E, and ML class owners who were there had to go to Enterprise which was next door, and get rental cars. MB said they'd pay for a day or two, and I got a Nissan Altima.
My dealer said it is a 8 hour job to fix this hose. It took them a whole day to fix it. I dropped it off at 7:30am and didn't have it back until 10am the next day.
On wed I picked up the car (freshly hand washed) and the new key. There was no charge for anything, it was fantastic.
I would not have left there in an Altima, I would have had to have gone to another dealership to get the work done.
Member
Joined: Feb 2004
Posts: 80
Likes: 0
From: CA
C230 K
as to the loaners, it really depends...
there's no doubt that the dealers would "reserve" mercedes loaners for those "top" customers or those who "demands" a MB loaner... if you don't ask for it, they would just put you on whatever available.
Jason
there's no doubt that the dealers would "reserve" mercedes loaners for those "top" customers or those who "demands" a MB loaner... if you don't ask for it, they would just put you on whatever available.
Jason
Newbie
Joined: Oct 2005
Posts: 7
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From: Phoenix
2005 C230K
I have my '05 c230k serviced at arrowhead MB here in Phoenix.
They "gave" me an '08 loaner the two times that I was in for an extended stay. The first time was when they replaced the head due to carbon build up, the vent hose and leaking cam sensor issues.
The second time was yesterday when they had to replace my alternator due to the pulley going out. They couldn't locate a pulley for it so MB ok'd an alternator replacement. I was charged $12.45 each time as a "fuel and maintence" fee. I did have to ask for a loaner and it depended on whether or not they had any "available".
I have had service done at Schumacher MB here in Phoenix also. One time I was given a loaner and the next time I was escorted over to the Enterprise counter where I was "given" a mini van.
It turned out that I was renting the van but didn't realize it until I brought it back a couple of days later when my car was ready. I wasn't misled into thinking it was free I guess I just wasn't paying attention. Lol
I would say to always ask for a loaner but there is no guarantee that they'll have one.
They "gave" me an '08 loaner the two times that I was in for an extended stay. The first time was when they replaced the head due to carbon build up, the vent hose and leaking cam sensor issues.
The second time was yesterday when they had to replace my alternator due to the pulley going out. They couldn't locate a pulley for it so MB ok'd an alternator replacement. I was charged $12.45 each time as a "fuel and maintence" fee. I did have to ask for a loaner and it depended on whether or not they had any "available".
I have had service done at Schumacher MB here in Phoenix also. One time I was given a loaner and the next time I was escorted over to the Enterprise counter where I was "given" a mini van.
It turned out that I was renting the van but didn't realize it until I brought it back a couple of days later when my car was ready. I wasn't misled into thinking it was free I guess I just wasn't paying attention. Lol
I would say to always ask for a loaner but there is no guarantee that they'll have one.
Senior Member
Joined: Oct 2007
Posts: 387
Likes: 4
From: Boston, MA
2010 E550 Coupe
Got mine booked in for next tuesday...fingers crossed!
Amusingly, I also called them about the 'side marker' repair kit that was posted elsewhere, and rather than asking them (as I did before) if they had a part, so I could repair the broken bulb housing, i gave them the part number and they said 'yep, we have plenty of those in stock'...arg!!!
PS. is the loaner car usually 'free', last time i went you had to 'hire' it, which was a bit annoying. Just curious. Service told me the replacement hose takes about 3 hrs to do, due to having to take out the supercharger.
Amusingly, I also called them about the 'side marker' repair kit that was posted elsewhere, and rather than asking them (as I did before) if they had a part, so I could repair the broken bulb housing, i gave them the part number and they said 'yep, we have plenty of those in stock'...arg!!!
PS. is the loaner car usually 'free', last time i went you had to 'hire' it, which was a bit annoying. Just curious. Service told me the replacement hose takes about 3 hrs to do, due to having to take out the supercharger.
I did get a loaner - a stock (of course) 2007 C280 4Matic auto. Was ok to drive, definetly more power than the little 1.8, but really seemed slow off the mark to accelerate in comparrison!
I was glad to get my stick shift coupe back (cleaned and detailed too)!
Also picked up the side marker repair kit - $22. No problems. Hope to get it all installed and fixed this weekend.
Senior Member
Joined: Sep 2007
Posts: 320
Likes: 0
From: Ohio
2003 C230K SS
Got this done yesterday. I dropped my car off at around 9am and they called at 12:45 telling me it was ready. Before they did it the car was running horribly, the check engine light was on, the RPM's would 'pulse' at idle, it had trouble shifting and was running very loud. Got the car back and it was like the day I bought it, night and day. Then I went home and installed my sprintbooster that arrived yesterday too, and I must say it's like driving a completely different car, no lag at all anymore, its great, although its probably gonna get me some speeding tickets
Senior Member
Joined: Jun 2007
Posts: 252
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From: Chicagoland
I drive a 2013 ML350
Loaner cars
Yes you can. Its a service campaign. Take it right away. Getting my car back tomorrow.
Today as i took my car to the dealer, I wanted to say something to my SA but decided not to. So he did not want to give me a loaner because my car passed the factory warranty which is 50k/4years. I currently took my car last month due to the service engine light was on. My car was over 50k/less than 4 years then and he offered me a loaner. So the point is because this is a service campaign(which is free) then he can't lend me a loaner because there is no chance at all that im paying! So at that time there is a 50/50 chance that i was going to pay because if the 100k warranty didn't cover the part(it was an O2 sensor) and thats why he lends me a damn loaner!!!.The dealerships are real f*****g ********!!!
Today as i took my car to the dealer, I wanted to say something to my SA but decided not to. So he did not want to give me a loaner because my car passed the factory warranty which is 50k/4years. I currently took my car last month due to the service engine light was on. My car was over 50k/less than 4 years then and he offered me a loaner. So the point is because this is a service campaign(which is free) then he can't lend me a loaner because there is no chance at all that im paying! So at that time there is a 50/50 chance that i was going to pay because if the 100k warranty didn't cover the part(it was an O2 sensor) and thats why he lends me a damn loaner!!!.The dealerships are real f*****g ********!!!
The dealerships monitor and manage these individually, not MB. Some dealers have 65-120 jobs per day coming in and out, keeping everyone in a loaner car is impossible. If you can, make arrangements to use thier shuttle, or get a lift from someone, or simply wait. Dealers are forced to scrutinize who they can and cannot give a loaner car to based on the job being done. The expense of these loaner cars alone is amazing: depreciation, maintenance, detailing, insurance, plates, gas, etc. (not to mention the a$$holes who abuse the cars) So I am just saying, we all want a loaner but sometimes we have to sacrifice for others who maybe cannot get alternate transportation arranged, and suck it up a little and eat the cookies and drink the coffee in the waiting lounge, or go look at the inventory of new/used MBs for am hour or two. Stop whining.
Junior Member
Joined: Sep 2006
Posts: 74
Likes: 0
From: N.Y.C.
'99 CLK320, '91 BMW 325Ic
Is MB informing owners of this recall, or is everyone finding out on their own. I personally haven't gotten any notice from MB, but thanks to you all here I will be bringing my car in asap..
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Joined: Nov 2003
Posts: 4,278
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From: Fresno, CA
'09 A4 S Line
I found out about it on here, but when I took my car in for regular service the dealer informed me that there was a recall that they were going to perform as well.
Member
Joined: Aug 2006
Posts: 136
Likes: 0
From: Toronto, Ontario, Canada
2012 E300 4Matic
I just checked with my Service Advisor up here in Canada, and he says there are no campaigns/recalls for my VIN, and there is nothing he can do, even though I quoted him the US recall number.
Super Member
Joined: May 2008
Posts: 573
Likes: 1
W203
MB Canada sucks. I contacted headquarters about this and the cam sensor issue, and they wouldn't even admit to knowing there was a problem, despite both dealerships in my town knowing of these problems and servicing many cars with them.
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Joined: Aug 2007
Posts: 1,544
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From: San Jose, CA
2010 c300
Just got mine done today at Fletcher Jones in Fremont, CA. Brought it in at 8:30AM and was ready at 2pm. I only work 2 min away so no loaner for me. They also fixed my broken Shift surround for free and ofcourse a car wash.
Member
Joined: Oct 2004
Posts: 84
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i got mine replaced there and the tech didnt screw it on tight enough.. surely enough. i left the stealership at 2:30pm, and was back within 30 minutes cause the hose came loose.
had to leave the car overnight and get a loaner.. pissed me off.
MBWorld Fanatic!
Joined: Aug 2007
Posts: 1,544
Likes: 87
From: San Jose, CA
2010 c300
i would watch out for fj merecdes on that hose.
i got mine replaced there and the tech didnt screw it on tight enough.. surely enough. i left the stealership at 2:30pm, and was back within 30 minutes cause the hose came loose.
had to leave the car overnight and get a loaner.. pissed me off.
i got mine replaced there and the tech didnt screw it on tight enough.. surely enough. i left the stealership at 2:30pm, and was back within 30 minutes cause the hose came loose.
had to leave the car overnight and get a loaner.. pissed me off.
