Poor radio reception
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Newbie
Joined: Jan 2002
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Poor radio reception
Is anyone else experiences poor radio reception with their new C-class? My girlfriend's C240 (less than a month old) tends to get poor radio reception in general. She lives in the San Francisco area. We took it to the dealership to get it checked, but according to them, all the connections were fine. Is that just a common problem with the Benz C-class radio?
Member
Joined: Jan 2002
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From: SF Bay
2008 Cayman S / 2002 C230
I've had the same problems with the C230, the S430 has clear reception but the 230 has horrible tuning. i dunno why. ganna ask the dealer about it. But for now i'm used to listening to CD's =P
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Joined: Dec 2001
Posts: 122
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From: Austin, TX
SLC 43, E53
i am having the same problem too.....planning on taking to dealer to get checked.....i have a friend who has the c240 with same problem....he took it in to have it checked they said it was fine....i have a feeeling they are going to tell me the same thing...if someone knows what the problem is please share.....
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2002 C240
Well, I am the owner of the problem car in the question. What the dealer told me after not fixing my reception problem -- it's getting full signal but the signal in general is probably poor in the area where I am trying to listen, there is nothing wrong with the radio or wiring/connection. When I pointed out to my rental E320 and asked, "How come that car sounds fine in the same area then?" they said, "Do you see that big antenna on the outside of the car? That's probably the difference." I am going to try to bring my car into another dealer.
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Thread Starter
Newbie
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Higher authority
Anybody know if there is anyone at the MB corporate level that we can bring up this issue to? I know that the dealers don't have any solutions, and the best they can do is replace the radio with the same radio, which obviously won't solve the problem.
Is there a standard protocol within MB for handling this kind of problem?
Is there a standard protocol within MB for handling this kind of problem?
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MBWorld Fanatic!
Joined: Nov 2001
Posts: 2,332
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From: Bloomington, IN
1997 Toyota Tacoma 4x4
Try this on for size:
When you get bad reception, have somebody in the back seat push on the headliner just above the rear window. That's where the radio antenna is located, it's glued to the top of the rear window. If the reception improves when you push on it, you need a new radio antenna assembly.
When you get bad reception, have somebody in the back seat push on the headliner just above the rear window. That's where the radio antenna is located, it's glued to the top of the rear window. If the reception improves when you push on it, you need a new radio antenna assembly.
Super Member
Joined: Nov 2001
Posts: 644
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From: Orlando, FL
2002 Mercedes-Benz C230 Kompressor Sports Coupe
When I test drove the Coupe, I specifically listened to radio to check reception. A personal pet-peeve in most cars. The pickup was amazing. In Orlando, it was getting radio stations from Daytona. My Miata which I was driving at the time, and I thought had pretty decent reception, didn't come close. The excellent reception was a big plus for me.
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From: bucks county
black on black 2k2-230k auto/c1/c5/c7/k2c/COMAND/TELEAID/Stage II HIDS
what the hell is this radio stuff you guys are talking about???
i have this new fangled thing, called a cdchanger
personally i am convinced there are only 3 radio stations in philly:
1. the all nickleback/shakira/n'sync/pink station
2. a country western station
3. and news/sports station
XM/sirius is the only thing that can save radio
greg
i have this new fangled thing, called a cdchanger
personally i am convinced there are only 3 radio stations in philly:
1. the all nickleback/shakira/n'sync/pink station
2. a country western station
3. and news/sports station
XM/sirius is the only thing that can save radio
greg
Super Member
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From: Agoura Hills, CA
C230K
Originally posted by Mach430
If it's tinted, metallic based tints can mess it up.
If it's tinted, metallic based tints can mess it up.
Or am i just full of it.
Senior Member
Joined: Nov 2001
Posts: 490
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From: Studio City, CA
2009 BMW 750i, 2008 Toyota Prius
Originally posted by Vince
Actually, can't tint increase radio reception. It creates a greater surface area in which radio waves can be induced from.
Or am i just full of it.
Actually, can't tint increase radio reception. It creates a greater surface area in which radio waves can be induced from.
Or am i just full of it.
Thread Starter
Newbie
Joined: Jan 2002
Posts: 4
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MBTech, is this a problem you've seen in the past? We're going to give this a try. I really hope this fixes our problem.
Originally posted by mbtech208
Try this on for size:
When you get bad reception, have somebody in the back seat push on the headliner just above the rear window. That's where the radio antenna is located, it's glued to the top of the rear window. If the reception improves when you push on it, you need a new radio antenna assembly.
Try this on for size:
When you get bad reception, have somebody in the back seat push on the headliner just above the rear window. That's where the radio antenna is located, it's glued to the top of the rear window. If the reception improves when you push on it, you need a new radio antenna assembly.
Admin Alumni
Joined: Nov 2001
Posts: 8,143
Likes: 19
See Garage
Originally posted by Mach430
Yep definitely full of it But I understand how you got that idea. I don't know why, it's just a fact.
Yep definitely full of it
But I understand how you got that idea. I don't know why, it's just a fact.
My tint is metallized, but it's a "dark gray" look, not the 100% metal, mirror-look reflective kind (like on an RX300). I wonder if that's the distinction?
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Joined: Dec 2001
Posts: 629
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From: PHILIPPINES
07' ML350
hi guys..i badly need ur help...
i have a 2001 c240, my car is a grey import, no warranties, and no mb dealer in my area. it has been produced in germany in 2000, one of the very first c class.
my stereo has perfect AM and FM band reception, my problem is that i cannot lock/unlock my door unless i point my key to the infrared window on the drivers door handle. otherwise, the keyless entry does not work from any distance, or position. note: my keys have fresh batteries and my car has been like this since it was brandnew.
i hve bcome confused on reading tons of posts of related topics. other ppl say i need to have my keys replaced, others say the rear glass is the problem, others the antenna amplifier......(mb here cannot even point to me the error# in my star diagnostic sheet....probably there was no error at all w/c appeared in d test)
i hve tried to press the headliner but to no avail...... when i switch on my lights though, the red taillights blink whenever i press my key, as if the signal is received but not processed by the cars lock/unlock computer module. i dunno why d red ones blink and not d turn signals, they only flash though whenever i press the key,unlike the turn signals w/c flash once or thrice dpending whether lock or unlock was pressed.
btw, my rear glass has d small external antenna too for d cellular phone.
i have a 2001 c240, my car is a grey import, no warranties, and no mb dealer in my area. it has been produced in germany in 2000, one of the very first c class.
my stereo has perfect AM and FM band reception, my problem is that i cannot lock/unlock my door unless i point my key to the infrared window on the drivers door handle. otherwise, the keyless entry does not work from any distance, or position. note: my keys have fresh batteries and my car has been like this since it was brandnew.
i hve bcome confused on reading tons of posts of related topics. other ppl say i need to have my keys replaced, others say the rear glass is the problem, others the antenna amplifier......(mb here cannot even point to me the error# in my star diagnostic sheet....probably there was no error at all w/c appeared in d test)
i hve tried to press the headliner but to no avail...... when i switch on my lights though, the red taillights blink whenever i press my key, as if the signal is received but not processed by the cars lock/unlock computer module. i dunno why d red ones blink and not d turn signals, they only flash though whenever i press the key,unlike the turn signals w/c flash once or thrice dpending whether lock or unlock was pressed.
btw, my rear glass has d small external antenna too for d cellular phone.
Member
Joined: Dec 2001
Posts: 122
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From: Austin, TX
SLC 43, E53
i also have noticed this problem on my c230.....if anyone does know of the fix please share.....unless i point the remote directly at the senor on the door it won't work...this to go along with the poor radio reception....
Member
Joined: Dec 2001
Posts: 122
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From: Austin, TX
SLC 43, E53
Originally posted by BruNo
hey Muscle4lew, pleeez pleeez update me if ever u have ur car fixed under warranty. pleeez dnt 4get to tell me what they replaced or repaired......thanks in advance!
hey Muscle4lew, pleeez pleeez update me if ever u have ur car fixed under warranty. pleeez dnt 4get to tell me what they replaced or repaired......thanks in advance!
you got it
i have a feeling it may take a couple of trips and complaining to get it fixed....but i will keep you posted
Newbie
Joined: Dec 2001
Posts: 7
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C320
Radio reception
I recall an earlier discussion about poor radio reception and smartkeys that don't work with RF (only with IR). There was
service bulletin for the sedans (I don't know about the coupes).
I believe the issue had to do with paint getting on the ground
contacts of the radio/amplifier.
Check: http://users.nni.com/allex/info2.htm
and look at # 6
michaelb
service bulletin for the sedans (I don't know about the coupes).
I believe the issue had to do with paint getting on the ground
contacts of the radio/amplifier.
Check: http://users.nni.com/allex/info2.htm
and look at # 6
michaelb
Member
Joined: Dec 2001
Posts: 122
Likes: 0
From: Austin, TX
SLC 43, E53
Originally posted by BruNo
hey Muscle4lew, pleeez pleeez update me if ever u have ur car fixed under warranty. pleeez dnt 4get to tell me what they replaced or repaired......thanks in advance!
hey Muscle4lew, pleeez pleeez update me if ever u have ur car fixed under warranty. pleeez dnt 4get to tell me what they replaced or repaired......thanks in advance!
my antenna amplifier was replaced by the service center today which corrected both the poor reception from radio and the remote transmitter
