What would you do to get the steering wheel color you were expecting?
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From: Massachusetts
2007 BMW 328xi sedan
What would you do to get the steering wheel color you were expecting?
I posted to in response to this thread(Color of Steering wheel C7 no C7)
https://mbworld.org/forums/c-class-w203/3342-color-steering-wheel-c7-no-c7.html
I have spoken to MBUSA, and they have told me that MB has changed the color of the Steering wheel and shift knob in Oyster interiors regardless if you order C7 option or not. It used to be black/dark grey(like in the C-Class brochure), from now on, it will be a tan/taupe color that matches the top section of the dash. I hate the new color and I really want the original color I thought I was gonna get when I ordered it.
What would be your course of action? Please advise. I will not rest until the parts are changed out.
https://mbworld.org/forums/c-class-w203/3342-color-steering-wheel-c7-no-c7.html
I have spoken to MBUSA, and they have told me that MB has changed the color of the Steering wheel and shift knob in Oyster interiors regardless if you order C7 option or not. It used to be black/dark grey(like in the C-Class brochure), from now on, it will be a tan/taupe color that matches the top section of the dash. I hate the new color and I really want the original color I thought I was gonna get when I ordered it.
What would be your course of action? Please advise. I will not rest until the parts are changed out.
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From: Massachusetts
2007 BMW 328xi sedan
Any takers?
Of course the complication and liability surrounding the Airbags probably means we both would have to go to the same dealer on the same day to do a swap. I don't know that I would trust anyone other than an authorized dealer to mess with airbags in a warranty period.
P.S. The Airbag alone is almost $1000 new.
Of course the complication and liability surrounding the Airbags probably means we both would have to go to the same dealer on the same day to do a swap. I don't know that I would trust anyone other than an authorized dealer to mess with airbags in a warranty period.
P.S. The Airbag alone is almost $1000 new.
Out Of Control!!
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From: Westwood, NJ
2004 Civic Si. FWD for the Win!
I think that you're going to be very tired, if you're not going to rest until it's swapped. If you check the brochure, and any paperwork that you signed, I'm sure that there are legal caveats on it for, "car is representative; colors, options, etc. may be changed by manufacturer at any time without prior notice" or some other legal mumbo jumbo.
I don't think that you have a leg to stand on, to tell you the truth. I'd assume that most oyster buyers would want the color change, as it gives a more monotone color, which seems to be the current trend.
If the dealer wants to make you happy by doing it, fine, but as you said, it's a pretty expensive thing. No harm in you asking them, though.
I don't think that you have a leg to stand on, to tell you the truth. I'd assume that most oyster buyers would want the color change, as it gives a more monotone color, which seems to be the current trend.
If the dealer wants to make you happy by doing it, fine, but as you said, it's a pretty expensive thing. No harm in you asking them, though.
Thread Starter
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From: Massachusetts
2007 BMW 328xi sedan
I realize the law is in their favor, but I am wondering if MB really cares about making me a happy customer, one who will buy with confidence in the future. The dealer has offered to help me by offering parts at cost (which is more than I would expect from them, since they had no control of the situation). Even still, the parts at cost are eye popping. I plan to write MBUSA to see if they can sympathize and at least cut me a little slack, after all I did give them 31,000 dollar bills. This is a tough situation that really put a damper on what should have been a great buying experience. Why couldn't they wait until 2003 and show people what they would be getting in the new brochures? That is what has me frustrated, even though they cover themselves with disclaimers, I see it as false advertising.
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From: Gaithersburg, MD
2002 C240 6-spd (ret)
The fact that the wheel and shifter were black seems strange to begin with. It must be a coupe thing, because in my C240 with java interior, the wheel and shifter (6-spd) match the upper dash and I think it looks good since the wheel is right there near the upper dash. A third color would look somewhat strange. I'm sure oyster in the sedans is already configured the "new" way. The steering wheel in the coupe is different, so maybe they only had black to begin with (saving money?). Anyway, you may actually like it better with time.
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From: Massachusetts
2007 BMW 328xi sedan
In response to MarkL - you may prefer the color combinations you have, I prefered the combinations that I saw in dealer showrooms and brochures and I ordered based on that. If you saw the car with the colors you have and then ordered it and then it was delivered with a black steering wheel instead of what you expected - how would you feel about that? Not trying to be hostile here, just wondering how you would feel so I know weather or not I should feel this lousy about my situation.
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From: Gaithersburg, MD
2002 C240 6-spd (ret)
Originally posted by dmichael
In response to MarkL - you may prefer the color combinations you have, I prefered the combinations that I saw in dealer showrooms and brochures and I ordered based on that. If you saw the car with the colors you have and then ordered it and then it was delivered with a black steering wheel instead of what you expected - how would you feel about that? Not trying to be hostile here, just wondering how you would feel so I know weather or not I should feel this lousy about my situation.
In response to MarkL - you may prefer the color combinations you have, I prefered the combinations that I saw in dealer showrooms and brochures and I ordered based on that. If you saw the car with the colors you have and then ordered it and then it was delivered with a black steering wheel instead of what you expected - how would you feel about that? Not trying to be hostile here, just wondering how you would feel so I know weather or not I should feel this lousy about my situation.
I can now understand your surprise more. I'm not sure what to tell you. Maybe if you had seen this combo first you would have liked it just as much.
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From: north Philadelphia suburbs
2002 C230 coupe
Do some people actually have a coupe with oyster interior and a BLACK steering wheel?
None of the C230's I saw while shopping were configured in this way. All the oyster interiors I saw looked like the picture in the other thread (limited edition). The color combo in that picture is one of the things I most like about the interior of the car and that is what I ordered. I hope mine doesn't come through with a black steering wheel.
None of the C230's I saw while shopping were configured in this way. All the oyster interiors I saw looked like the picture in the other thread (limited edition). The color combo in that picture is one of the things I most like about the interior of the car and that is what I ordered. I hope mine doesn't come through with a black steering wheel.
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From: north Philadelphia suburbs
2002 C230 coupe
Benzomonterey:
Does the top of your dash match the color in the "Interior pics for Limited Edition" thread?
Now that I think about it, the C230 at the Philadelphia auto show had oyster cloth with the taupe upper dash, steering wheel and shift knob.
Does the top of your dash match the color in the "Interior pics for Limited Edition" thread?
Now that I think about it, the C230 at the Philadelphia auto show had oyster cloth with the taupe upper dash, steering wheel and shift knob.
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From: Massachusetts
2007 BMW 328xi sedan
I wanted the combination that Benzomonterey got(Limited Edition post but with black s.wheel and boot), which is what MB was shipping until very recently. Instead I got the combination in the Limited Edition post by Avlis. BTW Avlis, what do you mean by Limited Edition?
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From: Nashua, NH
2008 VW GTI
I'm glad the steering wheel and shifter match the darker colored upper dash. It all blends together tastefully. The upper dash seemed darker in the earlier pictures I saw.
I test drove both colors (cloth). I almost gave up on the c230 after I drove the first car that had charcoal and auto tranny.
The 6spd and oyster interior felt like a completey different car. So much so that I ordered one.
This is an old picture someone posted:
I test drove both colors (cloth). I almost gave up on the c230 after I drove the first car that had charcoal and auto tranny.
The 6spd and oyster interior felt like a completey different car. So much so that I ordered one.
This is an old picture someone posted:
MBWorld Fanatic!
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From: Central NJ
C230K Coupe/Orion/C4/C5/CD/AMG Spoiler/V60/TeleAid, 2 MGB's
Maybe this is a hint of a change for 2003....Java interior instead of 'oyster'....hmmmm
Personally, I thought the oyster was far too light, and would show every speck of carpet dirt and dashboard dust.
I guess a cheaper fix would be a dash cap and a Brabus leather steering wheel.
Or prozac....
Personally, I thought the oyster was far too light, and would show every speck of carpet dirt and dashboard dust.
I guess a cheaper fix would be a dash cap and a Brabus leather steering wheel.
Or prozac....
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From: bucks county
black on black 2k2-230k auto/c1/c5/c7/k2c/COMAND/TELEAID/Stage II HIDS
i think MB might of considered an oyster wheel too easy to get dirty/too hard to keep clean, so they made it a darker color.
i think it looks ok, but would be cooler if it had real stone inserts!
greg
i think it looks ok, but would be cooler if it had real stone inserts!
greg
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From: Gaithersburg, MD
2002 C240 6-spd (ret)
Originally posted by Rick
Maybe this is a hint of a change for 2003....Java interior instead of 'oyster'....hmmmm
Maybe this is a hint of a change for 2003....Java interior instead of 'oyster'....hmmmm
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From: Nashua, NH
2008 VW GTI
Originally posted by dmichael
BTW Avlis, what do you mean by Limited Edition?
BTW Avlis, what do you mean by Limited Edition?
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From: Orlando, FL
2002 Mercedes-Benz C230 Kompressor Sports Coupe
Originally posted by benzomonterey
I also find it false advertising that they list portions of the C7 package on their website as standard.
I also find it false advertising that they list portions of the C7 package on their website as standard.
