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2010 C300 4M, bought 2 days ago scratched

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Old Aug 26, 2009 | 10:09 PM
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W204/W220
Unhappy 2010 C300 4M, bought 2 days ago scratched

Hey Guys,

Bought a 2010 C300 4M 2 days ago, I live in a complex which has underground secure parking. I have been assigned to a pretty screwed up parking spot where "head-in" parking would not work because you wouldn't have enough space to back out. Therefore only reverse back in would work.

Was doing the Reverse back in today and there was a pole beside my parking spot that scratched my car (above the rear wheels) , The scratch was around 4 inches est. and apart of it also had dented in a bit (1cm est. depth) .

Was wondering if I could just use touch-up paint or something like that since respraying it would prob. cost pretty expensive. If yes can i get them from the dealer? how much would it cost? (estimate) The car has only 70km on it and it's Obisidian Black Metallic =(

I guess bad luck all comes in the same day, the gate wouldn't open, i had to wait for someone to open it for me. then this happens. ...sigh

Thanks!

Last edited by davidw1234; Aug 26, 2009 at 10:20 PM.
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Old Aug 26, 2009 | 11:37 PM
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So many factors go into scratches, the fact that it also got a dent tells me the scratch is nothing minor.

Post up some detailed pictures, its really hard to say over the net.

if the scratch isn't below the paint then you can sand it out, however if it is below, you'll need to touch it up with paint and it will never look 100% unless you repaint.

I've removed many scratches from cars, so it can be done, but again, it all depends on how bad it is.
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Old Aug 26, 2009 | 11:41 PM
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Thanks for the reply! I'll try posting some photos tomorrow since its pretty dark in the parking lot now.

But from looking it today, it seems like partially of it is under the paint (1cm width), others just seem above the paint.
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Old Aug 26, 2009 | 11:45 PM
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Originally Posted by davidw1234
Thanks for the reply! I'll try posting some photos tomorrow since its pretty dark in the parking lot now.

But from looking it today, it seems like partially of it is under the paint (1cm width), others just seem above the paint.
My GF's used car came with a nice 30 inch or so scratch, only one spot was deep so I was able to fully remove about 80% of it.

So, maybe you can remove a good bit of it but I doubt you'll get it all.
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Old Aug 26, 2009 | 11:50 PM
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thats great! I'm going to the dealership tomorrow so I'll see what they suggest.

Thanks for all the help!
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Old Aug 28, 2009 | 02:44 AM
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Went to MB collision today and they estimated around 1400USD. (Only around 400 is equipment charge, rest 1000 is labor) They said they had to respray the whole car or something like that.
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Old Aug 28, 2009 | 02:46 AM
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Some photos...
Attached Thumbnails 2010 C300 4M, bought 2 days ago scratched-5496_264250960182_542015182_8550452_1532975_n.jpg   2010 C300 4M, bought 2 days ago scratched-5496_264251355182_542015182_8550456_503533_n.jpg   2010 C300 4M, bought 2 days ago scratched-5496_264252510182_542015182_8550464_6676443_n.jpg  
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Old Aug 28, 2009 | 02:54 AM
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ouch!!!

MB loves to charge.

Take it somewhere else.
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Old Aug 28, 2009 | 03:11 AM
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^
I've been thinking of that, but I'm not sure about MB's warranty policy, if I take it to a non-MB-authorized body shop will it affect my warranty? Thanks!
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Old Aug 28, 2009 | 05:53 AM
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\
Body work is always $$$$ My last car was French (Peugeot) and they are the worst. I easily spent $11,000 on body work in two years Just because I hit a bird, and then bumped someone who decided to come to a full stop in the middle of an autobahn entrance ramp during normal traffic, because they were "scared to enter".

EDIT: They can't decline warranty coverage on body work, unless the work is demonstrated to interfere or cause damage to the repair being warrantied. Like, if the paint starts to chip or peel, they might say well you had it painted somewhere else.. but if the rear tire falls off, they have no excuses.

Also, many dealerships use contractor paint shops anyways, so don't worry too much about that.

Last edited by Peabody; Aug 28, 2009 at 05:56 AM.
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Old Aug 28, 2009 | 07:02 AM
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Take it to a competent dent repairer that uses the Glasurit waterbased paint system. They will patch repair that in 2 hours so you will never know it's been touched. Even with the metallic they do not need to spray the whole fender. If Dent Magic in Cape Town can do that then it should be easy in the US - cost here would be $200. Vertical surface repairs are dead easy!

Last edited by Glyn M Ruck; Aug 28, 2009 at 07:05 AM.
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Old Aug 28, 2009 | 07:22 AM
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
See this corner - that's spot repaired by Dent Magic. Perfect match & finish



Excuse the Chamois drying marks on the chrome.
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Old Aug 28, 2009 | 10:02 AM
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Originally Posted by Glyn M Ruck
Take it to a competent dent repairer that uses the Glasurit waterbased paint system. They will patch repair that in 2 hours so you will never know it's been touched. Even with the metallic they do not need to spray the whole fender. If Dent Magic in Cape Town can do that then it should be easy in the US - cost here would be $200. Vertical surface repairs are dead easy!

Great information Glyn. You know its only a matter of time before we all bang into something.

Its post like yours that should be in special area that's doesn't fade off after a few weeks.
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Old Aug 28, 2009 | 01:14 PM
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billy mays reccomends buyfixit.com check them out ive seen the late night infomercials this might work
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Old Aug 28, 2009 | 06:43 PM
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Scratch repair

Originally Posted by davidw1234
Went to MB collision today and they estimated around 1400USD. (Only around 400 is equipment charge, rest 1000 is labor) They said they had to respray the whole car or something like that.
No, they didn't. But they probably wanted to spot the color and clear the entire quarter panel which is overkill on your nickel.

That's probably about a $100 paint repair. Go see the dealer's used car manager and ask who they use for fixing these little dings on trade-ins. In my area there is a cottage industry of people who travel around to the dealers doing paint repair, interior repairs and paintless dent removal and their prices are nowhere near what a body shop would demand. A lot of my dealer's best used cars are inside under fluorescent lights and a lot of them are black without one single visible rockchip. The person doing their work is a real craftsman and I went to see him after I caught up to a piece of rolling debris on the freeway which struck just below the left fog light with an almighty bang. He wanted $100 to fill in the small divot in the bumper cover but he wanted to repaint more of the area than I wanted so I did it myself. Not absolutely perfect but with the rock chip protector reinstalled it will be invisible.
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Old Aug 28, 2009 | 08:14 PM
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In order to fix your car the correct way, YES it will need to be resprayed, not the whole car but both those areas. most of the time it makes more sense to spray the whole panel rather then just a spot, no need to fade the paint the main cost is already upfront so it really cost no extra or very little extra to just do the whole panel.

dent places can fix spots like that and do a good job, however, the right person can easily spot the work. I've walked away from cars after finding spots that have been fixed. I dont mind seeing a whole panel repainted (can easily see in jams/trim pieces most of the time there is over spray) at least I know it was done right.

300-600 for a panel is about the going rate depending on the size, a whole car if done right should run in the 3000-5000 range. a really good paint job can be 6000+ easily.

body work = $$$$ even more so when done right.

Will any body work void your warranty? Only anything effected by the work, if the paint flakes off the panel MB will not warranty the paint work, if the panel has a problem due to body work that was done they will not warranty that part.

I'm about to take my Z in for some paint work, I have a near spotless car, I just want a few spots touched up where im not 100% happy (I have a full body kit) and I have zero doubt that it will be at least 1000
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Old Aug 28, 2009 | 08:53 PM
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Originally Posted by RLE
No, they didn't. But they probably wanted to spot the color and clear the entire quarter panel which is overkill on your nickel.

That's probably about a $100 paint repair. Go see the dealer's used car manager and ask who they use for fixing these little dings on trade-ins. In my area there is a cottage industry of people who travel around to the dealers doing paint repair, interior repairs and paintless dent removal and their prices are nowhere near what a body shop would demand. A lot of my dealer's best used cars are inside under fluorescent lights and a lot of them are black without one single visible rockchip. The person doing their work is a real craftsman and I went to see him after I caught up to a piece of rolling debris on the freeway which struck just below the left fog light with an almighty bang. He wanted $100 to fill in the small divot in the bumper cover but he wanted to repaint more of the area than I wanted so I did it myself. Not absolutely perfect but with the rock chip protector reinstalled it will be invisible.
Wise advice - That is exactly how I discovered Dent Magic in Cape Town. They do all minor repair work on all MB dealers' new & used cars. Comes as no surprise that your guys might be cheaper than ours. The Glasurit system makes spot base & clearcoat repairs dead simple & invisible. As OE paint supplier to MB the matches & flake lay down by a pro are perfect.
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Old Aug 28, 2009 | 09:00 PM
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
BTW - our AA test centres. with all their fancy body inspection lights etc. can't pick up a Dent Magic spot repair. The water based system in the right booth on vertical surfaces does not leave overspray.
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Old Nov 8, 2009 | 03:18 AM
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.

Originally Posted by ulovemybenzo
billy mays reccomends buyfixit.com check them out ive seen the late night infomercials this might work
Hi have u tried this product urself?

Just by looking at the commerical, it looks pretty crazy lol

Anyone here who've tried this product? buyfixit.com
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Old Nov 8, 2009 | 11:13 PM
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fixit doesn't work.. and not cause I've used it, but from watching the commercials you can still see the scratch afterwards. Kinda iffy in my opinion. Probably best to bring it to a shop and ask for an estimate yeah?
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Old Nov 9, 2009 | 12:18 AM
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Originally Posted by davidw1234
Went to MB collision today and they estimated around 1400USD. (Only around 400 is equipment charge, rest 1000 is labor) They said they had to respray the whole car or something like that.
Respray whole car for 1400 is kind of a good deal so I doubt that's what they are going to do. What most likely they are charging you with is the respray of that panel and paint matching the rear bumper which is if you think about it is right about the price. That's not a ripoff at all.

People need to stop thinking that simple things like touch-up paint and buffing works on scratches and damage. It only works on very light fine scratches. I see numerous threads about "can touch-up paint fix it?". No it can't. There are professionals who can get it really close, but they always still recommend you do it properly.

It's a new car, you spent alot of money on it. Get it done properly. It's sheet metal that you're exposing it to the environment.
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