Is fog light lens covered by warranty
08-25-2010, 12:04 AM
#1
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2010 W204
Is fog light lens covered by warranty
As this happened to many people including me, the fog light lens on W204 is just too weak that could be easily destroyed by road debris.
Mines cracked on the third month I had the car. I paid 370 to my dealer for 1 single fog light. And I am getting myself those protective films.
anyway, I am wondering the fog light lens has some manufacturing quality or design defect. Shouldnt it be covered under warranty? What do you guys think of this?
Mines cracked on the third month I had the car. I paid 370 to my dealer for 1 single fog light. And I am getting myself those protective films.
anyway, I am wondering the fog light lens has some manufacturing quality or design defect. Shouldnt it be covered under warranty? What do you guys think of this?
08-25-2010, 01:27 AM
#2
Junior Member
As this happened to many people including me, the fog light lens on W204 is just too weak that could be easily destroyed by road debris.
Mines cracked on the third month I had the car. I paid 370 to my dealer for 1 single fog light. And I am getting myself those protective films.
anyway, I am wondering the fog light lens has some manufacturing quality or design defect. Shouldnt it be covered under warranty? What do you guys think of this?
Mines cracked on the third month I had the car. I paid 370 to my dealer for 1 single fog light. And I am getting myself those protective films.
anyway, I am wondering the fog light lens has some manufacturing quality or design defect. Shouldnt it be covered under warranty? What do you guys think of this?
and
unfortunately no, it is not covered (I had the same situation you did).
I tried arguing and all that, the best they did was give me 20% off.
08-25-2010, 01:56 AM
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2008 R350 & 2008 C300
Yeah...many users here..myself included..have had one or both fog light lenses crack. It seems to be only happening to the Sport models and not the Luxury versions, so I would venture to say theres a design flaw somewhere. MB must be aware of the situation as they have started to change the fog lights, either going to the dual look on some models (one smaller fog one smaller daytime running light) or getting rid of the fog lights all together in favor of a daytime running l.e.d. strip.
08-25-2010, 11:41 AM
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Mercedes C300 Sport, BMW 745Li, VW Mk6 Golf TDI
I was able to get it replaced under warranty after bringing a box of donuts to my SA lol. Also got the lower plastic grille fixed under warranty when a rock went through it. Get in good with your SA and they can make things happen.
08-25-2010, 03:19 PM
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2010 W204
Yeah...many users here..myself included..have had one or both fog light lenses crack. It seems to be only happening to the Sport models and not the Luxury versions, so I would venture to say theres a design flaw somewhere. MB must be aware of the situation as they have started to change the fog lights, either going to the dual look on some models (one smaller fog one smaller daytime running light) or getting rid of the fog lights all together in favor of a daytime running l.e.d. strip.
08-25-2010, 03:20 PM
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2010 W204
08-25-2010, 03:21 PM
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2010 W204
It is always hard to argue with dealers. I couldnt even get a discount..
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08-26-2010, 11:17 AM
#8
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Fixed fog lamp glass, shattered in less than two hours
Being friendly with the SA is good. But remember that at the end of the day they are still SALESMEN.
That said, I might have the record for shortest lived fog light glass.
Had one shatter a few months back and only got it replaced two days ago.
1.5 hours is all it took for the damned lamp to shatter again... nearly $400 out the window.
If that doesn't signal DESIGN FLAW(or dumb bad luck), I don't know what does. They should have just gone with the same damned plastic used for the headlights instead of that garbage hella glass assemby.
SA at Helms Bros.-Bayside said he'll fix it under good will...PROBABLY.
Needs to call MBZ and see what he can do but he seemed very optimistic.
On another note, has anyone had problems with severe discoloration and grime buildup on the inside of their fog lamp glass? My right side fog light is so damn dirty! No visible cracks either...
That said, I might have the record for shortest lived fog light glass.
Had one shatter a few months back and only got it replaced two days ago.
1.5 hours is all it took for the damned lamp to shatter again... nearly $400 out the window.
If that doesn't signal DESIGN FLAW(or dumb bad luck), I don't know what does. They should have just gone with the same damned plastic used for the headlights instead of that garbage hella glass assemby.
SA at Helms Bros.-Bayside said he'll fix it under good will...PROBABLY.
Needs to call MBZ and see what he can do but he seemed very optimistic.
On another note, has anyone had problems with severe discoloration and grime buildup on the inside of their fog lamp glass? My right side fog light is so damn dirty! No visible cracks either...
08-26-2010, 02:15 PM
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2010 W204
Being friendly with the SA is good. But remember that at the end of the day they are still SALESMEN.
That said, I might have the record for shortest lived fog light glass.
Had one shatter a few months back and only got it replaced two days ago.
1.5 hours is all it took for the damned lamp to shatter again... nearly $400 out the window.
If that doesn't signal DESIGN FLAW(or dumb bad luck), I don't know what does. They should have just gone with the same damned plastic used for the headlights instead of that garbage hella glass assemby.
SA at Helms Bros.-Bayside said he'll fix it under good will...PROBABLY.
Needs to call MBZ and see what he can do but he seemed very optimistic.
On another note, has anyone had problems with severe discoloration and grime buildup on the inside of their fog lamp glass? My right side fog light is so damn dirty! No visible cracks either...
That said, I might have the record for shortest lived fog light glass.
Had one shatter a few months back and only got it replaced two days ago.
1.5 hours is all it took for the damned lamp to shatter again... nearly $400 out the window.
If that doesn't signal DESIGN FLAW(or dumb bad luck), I don't know what does. They should have just gone with the same damned plastic used for the headlights instead of that garbage hella glass assemby.
SA at Helms Bros.-Bayside said he'll fix it under good will...PROBABLY.
Needs to call MBZ and see what he can do but he seemed very optimistic.
On another note, has anyone had problems with severe discoloration and grime buildup on the inside of their fog lamp glass? My right side fog light is so damn dirty! No visible cracks either...
mine cracked. and I am not gonna fix it in the near future. Since they would replaced the entire fog light instead of just the lens,
08-26-2010, 02:23 PM
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2012 C250 Coupe
I had one of my fog light lens crack a while back. I bought the foglight online for like $90 including shipping and replaced it myself. The older one looked dirty as you said above, but it was actually pitting and stuff I couldn't get off for the life of me. So I ordered a second one and replaced that as well (so they matched each other, then put on my lamin-x covers. Been 4 months since and no chips since!
It was acutally pretty easy to replace the housing. I took off the foglight mesh with the 3 torx screws, then I used a small ratchet with a torx head on it to get behind the housing from the front of the car to remove the 4 torx screws. Took about 15 minutes to replace one side, much easier than the DIY method posted on the forum where he went from the wheel well and took the black plastic lining down.
It was acutally pretty easy to replace the housing. I took off the foglight mesh with the 3 torx screws, then I used a small ratchet with a torx head on it to get behind the housing from the front of the car to remove the 4 torx screws. Took about 15 minutes to replace one side, much easier than the DIY method posted on the forum where he went from the wheel well and took the black plastic lining down.
08-27-2010, 02:02 AM
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08-28-2010, 10:43 AM
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I had one of my fog light lens crack a while back. I bought the foglight online for like $90 including shipping and replaced it myself. The older one looked dirty as you said above, but it was actually pitting and stuff I couldn't get off for the life of me. So I ordered a second one and replaced that as well (so they matched each other, then put on my lamin-x covers. Been 4 months since and no chips since!
It was acutally pretty easy to replace the housing. I took off the foglight mesh with the 3 torx screws, then I used a small ratchet with a torx head on it to get behind the housing from the front of the car to remove the 4 torx screws. Took about 15 minutes to replace one side, much easier than the DIY method posted on the forum where he went from the wheel well and took the black plastic lining down.
It was acutally pretty easy to replace the housing. I took off the foglight mesh with the 3 torx screws, then I used a small ratchet with a torx head on it to get behind the housing from the front of the car to remove the 4 torx screws. Took about 15 minutes to replace one side, much easier than the DIY method posted on the forum where he went from the wheel well and took the black plastic lining down.
Got a callback from the SA, said they would cover the labor but not the parts. Said I wasn't sure and he said when the part comes in oon Tues. he'll see if they can cover that as well.
Last edited by dcjwlee; 08-28-2010 at 10:46 AM.
08-29-2010, 09:41 AM
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I wish my SA was a fatty who could be bribed with donuts... Oh well.
12-31-2010, 08:45 PM
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2009 C300 Sport
Cracked fog light with Luminex cover
I've had the Luminex covers on my fogs for several months and noticed today that my RF fog is cracked. Debris his the 8 o'clock on the edge of the glass where the cover wasn't. It's still functional, I'll order one online and replace it myself before I line the pockets of a stealership!
