W204 Brakes Fail Roadworthy - Benz Says Normal!

Please see below including video clips etc. We would appreciate members inform us if they have experienced a similar problem & any thoughts on a solution. MBSA have washed their hands of this issue.
The saga:
Quote"
Mercedes-Benz Nightmare
Updated 30 March 2011
The following is a true story and I am prepared to swear to that through a Notary Public if required. The vehicle is a Mercedes-Benz C220CDI – WDD2040082R007238 manufactured in South Africa. Please note that “Mercedes-Benz South Africa” from here on is referred to as MBSA. The vehicle is on an ASSYST PLUS service plan (full extended warranty) and may therefore only be worked on by an approved Daimler AG dealership or MBSA themselves, in spite of their apparent inability to understand the cause of or to repair the problem.
Brake problem. (The short story)
Below is a link to download a short “un-edited” movie clip (17 Mb) that demonstrates the brake pedal going to the floor. For the first 35 seconds, I allowed the car to warm-up, so please be patient. You may use a stop watch to time exactly how long the pedal takes to reach the floor (or the mechanical limit of the brake pedal movement – a distinctive “cluck cluck” noise can be heard as the pedal bottoms if you turn up the audio).
http://radue*********/MercedesBrakeProblem/110228.wmv
Now imagine going down a steep hill or entering an underground car park and having the brake pedal slowly disappearing as demonstrated in the above clip. This actually happened a few days after the meeting I refer to below and was reported to MBSA.
28 January 2011:
I attended a meeting at MBSA Centurion headquarters where they recorded minutes. I quote from the minutes of the meeting under heading - Technical Concerns:
“Braking issue where the brake pedal goes all the way done to the floor board
and it seems that the brakes does not have pressure.” sic
As of this date MBSA are officially aware of the braking problem. Several attempts were made to fix the brake problem apparently in communication with Daimler AG, but I have no proof of this, only hearsay. I did ask for copies of this communication but my request was ignored.
1 March 2011:
On instructions from MBSA, the car was taken to Cargo Motors Bedfordview where MBSA would supervise the repair of the brakes. More parts were changed and “tests” conducted – I am not able to attest to this.
During this period I did research on what the law in South Africa is regarding brakes. I discovered that the South African Bureau of Standards had a document “SANS 10047:2009” which is the South African National Standard for “The testing of motor vehicles for roadworthiness”. The reference to this document was published in the Government Gazette number 32981 dated 5 March 2010 on page 44. I informed MBSA of this document and they obtained a copy thereof. Page 29 of this document clearly deals with my brake problem. I quote:
"5.35 Service brake operation (inspection in vehicle)
Reject if
…..
b) in the case of a hydraulic system, there is sponginess or the pedal creeps down
when a light, firm pressure is maintained on the pedal, or
….."
In other words, no matter what else is correct in the test, the vehicle is not road worthy (by virtue of the clause “Reject if”) – that is the Law!
25 March 2011:
In spite of MBSA being aware of the law as outlined above, they sent me an email and I quote from it:

Please note that the independent brake test referred to above was simply having them press the brake pedal hard while the car on the test rollers. They failed to report the pedal creeping problem. This document may be viewed here:
http://radue*********/MercedesBrakeProblem/Mar08s.jpg
28 March 2011:
I collected our car at Cargo Motors Bedfordview where MBSA were “repairing” it and could not believe that they had not fixed the brake problem after FOUR WEEKS! I drove the car directly to a roadworthy test station in Edenvale and asked them to do a full test. As expected, the inspector failed the car because of the brake pedal going down to the floor, and therefore is not in compliance with the law as defined in “SANS 10047:2009”.
http://radue*********/MercedesBrakePr...rthyTest-s.jpg
Please can someone help me get MBSA to fix or replace this vehicle. The car is in my garage and may not be driven on a public road as it is not roadworthy.
Keith Radue
Email: keith@radue.co.za
Last edited by Glyn M Ruck; Apr 2, 2011 at 11:10 AM.
I wonder if somewhere in a line there is a defect similar to an aneurysm? Could there be some weakened part of the line which appears normal when not under pressure, but starts to expand and give when the pedal is applied? Have the lines been replaced?

Interestingly - Benz flew out new front callipers from Germany even though they have a plant here, but to no avail.
EDIT - after doing all that they sent the letter now posted above in the original document.

http://forums.mercedesclub.org.uk/sh...499#post691499
1) Defective master cylinder (already replaced)
2) A defective ABS unit
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We will look into any feasible suggestion. Benz can't diagnose.
The Best of Mercedes & AMG
It should not be too difficult or take much time.
This should answer the question on whether the ABS ESP is at fault.
what you describe usually sounds like an internal leak in the master cylinder.
the correct Mercedes test for your complaint is a high and low pressure brake test.
It is performed by connecting a pressure gauge to the left front caliper and the vehicle is started and brake pressure is applied then a brake pedal jack is used to hold the pedal there after 5 min the pressure must not drop more than 5 percent. the low pressure test you switch the engine off and pump the pedal to release all booster vacuum then press the pedal down and insert jack and adjust to a pressure of 3 bar during a 2 min period the pressure must not drop. if that test passes your brakes are normal


Unfortunately not like Australia where you can have a car serviced by a third party & keep your warranty intact. Here the OEM would void the warranty.
He can't drive the car because his insurance won't cover an unroadworthy car. Between a rock & a hard place.
Last edited by Glyn M Ruck; Apr 2, 2011 at 08:48 PM.
Letting it be known publically & embarrassing them with logic & common sense may bring a response.

I have sent a pm to lingnoi to ask him to crosspost this thread to the German forum. I am sure that our car could have been involved in a similar incident.
jinsu our car is a 2007 C220 CDI. How many wheels "let loose" I don't know, but my better half was proceeding carefully (as the ramp was wet) into an underground parking in the middle of Johannesburg and was almost at the second level when the car "lurched" forward for several metres. Lucky for her there was nothing in her path and she kept control of the vehicle in spite of the brake pedal being down on the floorboards. A quick pump and the brakes were back.
The loan car from m/b was a 2011 C200 CGI Avantgarde below is a link to a movie clip I took just before returning the car.
http://radue*********/MercedesBrakeProblem/mb200cgi.wmv
I'm also in Joburg. It sounds like some one way valve losing fuction after a few minutes.
I'm driving a manual C200. I do many incline stop and start everyday. I can imagine the problem will cause accident.
I've tried mine yesterday. It ain't happen yet.
I will support you if MBSA does not action to its customers.

Last edited by Glyn M Ruck; Apr 3, 2011 at 11:08 AM.
Carsy, has a good suggestion, all you guys need is a couple of union blocks and a couple hose lines to connect the blocks.



Thanks for the interesting line diagrams.
I reckon that the problem has something to do with the pressure reducing solenoids Y7, Y9 ,Y11 & y 13.
If one of these were passing due to a faulty v/v or seat or retaining spring or being told to open through an electrical fault when the gentle pedal pressure was applied there may not be enough hydraulic fluid available to prevent the pedal reaching the floor. The accumulators or line dampers may take too much & cause the problem.
What is the receiver 10 ?
Interested to hear other views.
JC






