Go Back  MBWorld.org Forums > Mercedes-Benz Sedans > C-Class (W204)
2008 C300 won't start >

2008 C300 won't start

Notices
C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI
Old 06-15-2015, 02:47 PM
How-Tos on this Topic
Last edit by: IB Advertising
See related guides and technical advice from our community experts:

Browse all: Engine Diagnostics
Print Wikipost

2008 C300 won't start

 
Old 11-21-2013, 09:27 PM
  #76  
Junior Member
 
Join Date: Mar 2011
Posts: 28
Likes: 0
Liked 0 Times in 0 Posts
W204 c280 avantgrade AMG
Same here. I have a c280 estate of 2008.
The EIS failed and cost HKD$23000 to replace
momowing is offline  
Old 12-08-2013, 10:40 AM
  #77  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Ugh,
I am not happy to find this thread. Looks like I am in the club. 102,000 miles in the clock - I now wish I leased....

Stopped into a store for a quick stop on the way home yesterday and came out to nothing. There are some faint clicking sounds when I insert the key, but only dash lights. No radio, no steering unlock and no start.

Interesting, some posts here state that the radio does work with this failure. I wonder if the radio not working is a symptom of a EIS failure or Steering lock failure.

Got towed to the dealer yesterday - told me I needed a new key, but I see that's not even an issue....

RP

PS It was not obvious to me at the moment but
EIS = Electronic Ignition Switch
ESL = Electronic Steering Lock
ECU = Electronic Control Unit

It appears all three have to work together and agree the key is correct for an Okay to start scenario. It appears to me this failure we are discussing can be either the EIS or the ESL. In either case the repair bill seems to be comparable for either or....

Last edited by RickP330; 12-08-2013 at 10:48 AM.
RickP330 is offline  
Old 12-10-2013, 03:05 PM
  #78  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
I'm about ready to blow my top.

After three days I finally hear back from the dealer. They tell me the following:

New ignition key
New EIS
New (Mechanical) Control Module (Have no idea what this is)
And the programming key

$2,500.00

Are they serious?!?!
RickP330 is offline  
Old 12-10-2013, 03:19 PM
  #79  
Senior Member
 
Join Date: Feb 2012
Location: IOWA
Posts: 348
Likes: 0
Liked 1 Time in 1 Post
2008 Mercedes C300 Sport RWD 2011 C300
My only question is, if Mercedes has failed to acknowledge these defective parts when there is so many of the same incidences why isn't there a class action lawsuit involved yet?
Bosnia1992 is offline  
Old 12-10-2013, 07:14 PM
  #80  
Super Moderator
 
Glyn M Ruck's Avatar
 
Join Date: Jun 2008
Location: Llandudno, Cape Town, South Africa
Posts: 19,903
Liked 91 Times in 75 Posts
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Because forums like this concentrate problems. Some people only post when they have an issue.

EIS failures are not that common.
Glyn M Ruck is offline  
Old 12-11-2013, 08:57 PM
  #81  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Okay,
Well I only need an ESL with the Key. The service manager said well while we were at it we figured we would just change the EIS as well (along with that comes another $300 key). Yeah, you don't want to break down a week from now and need an EIS. I told them, no thanks. Just fix my car and I'll worry about the next break down later...
Total cost $1200
RP

PS I am really disappointed with the dealer. I did not expect that from them. A single point electronic failure costs $1200 to fix and they double down on it????

PSS and thanks to all on this board and thread I was able to educate myself about this problem and save myself $1,300... Thank you - the next round is on me ;-)

Last edited by RickP330; 12-12-2013 at 08:40 AM.
RickP330 is offline  
Old 12-12-2013, 08:53 AM
  #82  
Super Moderator
 
Glyn M Ruck's Avatar
 
Join Date: Jun 2008
Location: Llandudno, Cape Town, South Africa
Posts: 19,903
Liked 91 Times in 75 Posts
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
It makes me wonder how many EIS units have been replaced unnecessarily. While we do see the odd EIS failure in SA it is not what one would term a common failure.

Pleased it's sorted.
Glyn M Ruck is offline  
Old 12-12-2013, 10:56 AM
  #83  
MBWorld Fanatic!
 
Join Date: Jan 2008
Posts: 1,320
Likes: 0
Liked 0 Times in 0 Posts
C300 Sport/Palladium Silver on Black/P2
Originally Posted by Glyn M Ruck View Post
It makes me wonder how many EIS units have been replaced unnecessarily. While we do see the odd EIS failure in SA it is not what one would term a common failure.

Pleased it's sorted.
Good to know Glyn. What about the ESL they did replace for RickP330?

Is that more commonly found to fail, or not so much either?

You're right about the thread probably making the issues seem worse, but it does grab my attention. Oddly, I'd rather know than not, despite the worry, so I still appreciate all the posts!
mac911 is offline  
Old 12-12-2013, 02:37 PM
  #84  
Super Moderator
 
Glyn M Ruck's Avatar
 
Join Date: Jun 2008
Location: Llandudno, Cape Town, South Africa
Posts: 19,903
Liked 91 Times in 75 Posts
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Indeed ~ I'm pleased we have the data.

The ESL (electronic steering lock) is not a particularly common failure either.
Glyn M Ruck is offline  
Old 12-12-2013, 03:08 PM
  #85  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Just curious, They told me to replace the EIS and ESL I would need two keys, one for each. Is that true or can one key program both?
RP
RickP330 is offline  
Old 12-12-2013, 04:24 PM
  #86  
Super Moderator
 
Glyn M Ruck's Avatar
 
Join Date: Jun 2008
Location: Llandudno, Cape Town, South Africa
Posts: 19,903
Liked 91 Times in 75 Posts
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
One key can do both?? One key always does both. It's all in the programming.
Glyn M Ruck is offline  
Old 12-14-2013, 10:27 AM
  #87  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Okay - just an update.
I tipped my advisor well despite the confusion when he issued me the loaner. He gave me a 10% discount on parts and labor. Replaced the ESL and ordered one key. Gave me a $50 coupon and I paid $1100 out the door.
The car works fine, but the tow truck driver scratched my front and rear bumper. These cars do not tow well.
I am happy with the service, but If I didn't know better I would have spent over $2500 for nothing - I guess buyer beware applies no matter what the business. I wish it weren't so....

RP
RickP330 is offline  
Old 12-14-2013, 10:29 AM
  #88  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Originally Posted by Glyn M Ruck View Post
One key can do both?? One key always does both. It's all in the programming.
okay, so they tried to sell me two as well. Just curious, should I keep the key in case of future repairs????? Should it have been a deliverable? What do they do with it after they are done?
RP
RickP330 is offline  
Old 12-20-2013, 06:05 PM
  #89  
Newbie
 
dbarnold's Avatar
 
Join Date: Dec 2013
Posts: 4
Likes: 0
Liked 0 Times in 0 Posts
C300
Originally Posted by JBailey View Post
I have a 2008 C300 with 77,000 miles. I drove the car home from work Friday parked it in my parking garage went out this morning and it wouldn't start. The key locks and unlocks the doors the lights come on and the dash lights up. You can insert and turn the key but the car will not start. The stering wheel is locked and the drive is locked in park. I tried jumping and it did nothing I dident think the battery was bad but went and had it checked anyways. The battery checked out ok. I check the fuses that are associated with the starter and they seem to be ok. I'm not sure what to do next and not excited about having it towed to the dealership. Any information would be helpfull.
Sounds like the problem that I am having. The electronic steering column is faulty and this is a common issue. Mercedes uses a cheaper part (not built to last) and therefore it is malfunctioning sooner than later which allows MB to extort exuberant amounts of $. ALso, it caused my horn and driver seat to stop working and (worked perfectly fine until the part malfunctioned)- now they want to charge me: $1,1100 for the elec steering column $550 for the horn and $250 for the seat! My warranty ran out a few months ago. good luck! I loved my MB, until NOW!!
dbarnold is offline  
Old 12-20-2013, 06:10 PM
  #90  
Newbie
 
dbarnold's Avatar
 
Join Date: Dec 2013
Posts: 4
Likes: 0
Liked 0 Times in 0 Posts
C300
Originally Posted by JCLindberg View Post
The car would not recognize the key, it would not start and the steering column would not unlock. Had to be towed to the dealer. They told me the ESL needs to be replaced at a cost of $1,100. I told them that I feel this is a known issue and they said they would have mbusa call me direct to discuss on Monday so we'll see how that goes. My car is a 2008 C350 with 40,000 mi on it and is 7 weeks out of warranty.

So I spoke with the MB dealer's Service Manager and he contacted MBUSA and we are each paying a third of the ESL replacement cost. My portion was around $300 and I was very happy with the resolution. They ordered the part on Monday and I was able to pick up my car the next day.
How did you get them to help you? They have refused me and now I am refusing to pay for the car. I guess It will sit there. I am trying to get this part recalled as it appears to be a common problem. My horn and seat went out as a result and now they expect me to pay for that as well. Corp has done absolutely, NOTHING!!!
Glad your were able to have some of the cost offset; some of us aren't so lucky.
dbarnold is offline  
Old 12-20-2013, 06:11 PM
  #91  
Newbie
 
dbarnold's Avatar
 
Join Date: Dec 2013
Posts: 4
Likes: 0
Liked 0 Times in 0 Posts
C300
Originally Posted by apurswani View Post
Mine is at the dealers for 6 weeks.. They have not been able to figure out what is the issue. I agree - this should be a recall

Sounds like the problem that I am having. The electronic steering column is faulty and this is a common issue. Mercedes uses a cheaper part (not built to last) and therefore it is malfunctioning sooner than later which allows MB to extort exuberant amounts of $. ALso, it caused my horn and driver seat to stop working and (worked perfectly fine until the part malfunctioned)- now they want to charge me: $1,1100 for the elec steering column $550 for the horn and $250 for the seat! My warranty ran out a few months ago. good luck! I loved my MB, until NOW!!
dbarnold is offline  
Old 12-22-2013, 12:04 PM
  #92  
Newbie
 
dbarnold's Avatar
 
Join Date: Dec 2013
Posts: 4
Likes: 0
Liked 0 Times in 0 Posts
C300
'09 C300 ESL FAILURE NEEDS to be Recalled

Originally Posted by RavenMDX View Post
Does this problem occur on '09s as well?
Yes, I just had this happen to my '09 C300 and as a result my horn and passenger seat stop working-- now they want to charge me $550 for the horn and $250 for the seat in addition to $1,100 for the failed ESL problem!! I am LIVID!!!
dbarnold is offline  
Old 12-22-2013, 06:54 PM
  #93  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Originally Posted by dbarnold View Post
Yes, I just had this happen to my '09 C300 and as a result my horn and passenger seat stop working-- now they want to charge me $550 for the horn and $250 for the seat in addition to $1,100 for the failed ESL problem!! I am LIVID!!!
I am sorry but I have to believe the seat and the horn must be electrically isolated. Unless you have a higher order failure (like the fuse box or batt or alt or something) I cannot believe the failure of the ESL caused the horn and seat to fail . I just fixed my horns so the price they quote seems appropriate - but be sure they are not just selling you services you don't need...

RP
RickP330 is offline  
Old 01-02-2014, 11:08 AM
  #94  
Super Member
 
caligreenzzz's Avatar
 
Join Date: Jun 2011
Posts: 682
Likes: 0
Liked 1 Time in 1 Post
W204
Add another to the list...my pos 08 is at dealer now gettin EIS repaired...at least I got a 2014 c250 as a loaner, gonna have to trade in that pos for something newer once fixed...shame on u benz....
caligreenzzz is offline  
Old 01-02-2014, 11:22 AM
  #95  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
Originally Posted by caligreenzzz View Post
Add another to the list...my pos 08 is at dealer now gettin EIS repaired...at least I got a 2014 c250 as a loaner, gonna have to trade in that pos for something newer once fixed...shame on u benz....
Hey, Welcome to the club!!
RickP330 is offline  
Old 01-02-2014, 11:36 AM
  #96  
Super Member
 
caligreenzzz's Avatar
 
Join Date: Jun 2011
Posts: 682
Likes: 0
Liked 1 Time in 1 Post
W204
Originally Posted by RickP330 View Post
Hey, Welcome to the club!!
Thx rick....what a great club, we should send thx you cards to Benz...happy new year!!!
caligreenzzz is offline  
Old 01-02-2014, 12:25 PM
  #97  
Senior Member
 
RickP330's Avatar
 
Join Date: Jun 2008
Location: Long Island, New York
Posts: 468
Likes: 0
Liked 0 Times in 0 Posts
2014 Mercedes C250 Coupe, 1998 SL 600 sport
That's interestesting. Your EIS was replaced? It was my ESL. If you are a member of one of the clubs aready does that exclude you from joining the other?
RP
RickP330 is offline  
Old 01-02-2014, 06:02 PM
  #98  
MBWorld Fanatic!
 
acr2001's Avatar
 
Join Date: Nov 2007
Location: NYC
Posts: 2,078
Likes: 0
Liked 1 Time in 1 Post
2012 C300 4Matic
Originally Posted by RickP330 View Post
Okay,
Well I only need an ESL with the Key. The service manager said well while we were at it we figured we would just change the EIS as well (along with that comes another $300 key). Yeah, you don't want to break down a week from now and need an EIS. I told them, no thanks. Just fix my car and I'll worry about the next break down later...
Total cost $1200
RP

PS I am really disappointed with the dealer. I did not expect that from them. A single point electronic failure costs $1200 to fix and they double down on it????

PSS and thanks to all on this board and thread I was able to educate myself about this problem and save myself $1,300... Thank you - the next round is on me ;-)
This is fraud, plain and simple. Nearly every dealership is absolute scum. You have to check everything, and can never trust them to any extent. I have to go to the extreme of taking photos of the car when dropping it off.
acr2001 is offline  
Old 01-02-2014, 07:20 PM
  #99  
Super Member
 
caligreenzzz's Avatar
 
Join Date: Jun 2011
Posts: 682
Likes: 0
Liked 1 Time in 1 Post
W204
Originally Posted by RickP330 View Post
That's interestesting. Your EIS was replaced? It was my ESL. If you are a member of one of the clubs aready does that exclude you from joining the other?
RP
I have to switch clubs, dealer called and said it's the ESL....1074.00...
caligreenzzz is offline  
Old 02-08-2014, 09:31 AM
  #100  
Newbie
 
Join Date: Feb 2014
Posts: 3
Likes: 0
Liked 0 Times in 0 Posts
2008 c350
I have a 2008 c350 and have had the exact same issue where car will not start nothing helped bought a battery didn't work had it towed to Mercedes said it could be the key fob come to find out not the key ooo it's the ESI lol . Pissed cuz now they want us to pay for all of this including the key that wasn't the problem and the car just went over the warranty and want us to pay 1500 dollars to repair an issue I think needs recalled I don't think it's right that we should have to pay for a issue Mercedes Benz wont own up to knowing this is an on going problem I will never buy another Mercedes again they don't know how to treat there customers if they want good responses own up to your problem of all these peoples vehicles . I hope someone will do something about this im very furious about my situation. Nothing more embarrassing than to be stranded by a 50,000 dollar car that doesn't live up to its name

Last edited by emonicaw74; 02-08-2014 at 09:36 AM.
emonicaw74 is offline  

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:

Quick Reply: 2008 C300 won't start


Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: