Map Update
Thread Starter
Super Member
Joined: Mar 2002
Posts: 664
Likes: 33
From: Ft. Lauderdale
2015 C300, 2025 GLC300 4Matic
Senior Member
Joined: Nov 2014
Posts: 457
Likes: 16
From: Columbus, GA
'25 MB GLE 450, w/airmatic
Junior Member
Joined: Jul 2015
Posts: 71
Likes: 2
From: California
2015 C300 w205
And I don't know why some got 5.1 (like me) and others got 6.0. I guess I will be going back in the summer and requesting another nav update!
MBWorld Fanatic!
Joined: Nov 2015
Posts: 1,193
Likes: 302
From: Oklahoma
2016 C300 4Matic traded in for a 2022 E450 Coupe
I had my 2016 in for a couple of minor issues and asked about available nav updates (5.1 currently installed).
New update on order. I'm guessing that will be 6.0. Should be here in a couple of days.
New update on order. I'm guessing that will be 6.0. Should be here in a couple of days.
Super Member
Joined: Oct 2014
Posts: 517
Likes: 22
From: California
Mercedes C250 Coupe
[QUOTE=hpilot;6622030]I found this:
here:
http://mb.navigation.com/product-lis...en_US/MBNA/USD/QUOTE]
Appreciate the info, 'pilot.
It's been over 3 years for this sailor. I'm going with Garmin.
here:
http://mb.navigation.com/product-lis...en_US/MBNA/USD/QUOTE]
Appreciate the info, 'pilot.
It's been over 3 years for this sailor. I'm going with Garmin.
Last edited by ezshift5; Mar 6, 2016 at 06:34 PM.
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MBWorld Fanatic!
Joined: May 2014
Posts: 1,015
Likes: 96
From: Northeast USA
AMG CLE 53
MBUSA says "MBUSA will reach out to Multi-Year Update Program customers when a map update is available for their vehicle." Mine was updated to version 5.1. MB never "reached out" to me. If fact, at first they said I didn't qualify.
Has anyone been notified by MB that map updates were available?
Has anyone been notified by MB that map updates were available?
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
Just had my car in for the 10,000 mile service and no map update was installed. I'll follow up with the service manager this week and see what's going on.
Senior Member
Joined: Jan 2016
Posts: 276
Likes: 21
C350e
Hi,
I am from Europe and had mine delivered in October 2015 with "2015 (V6.0) Europe" and has been updated last week (on my own request) to "2015/2016 (V7.0) Europe".
But i guess the versions of The US and Europe are probaly not in sync.
If i would not have asked i doubt if i would have gotten it.
Regards,
Gerrit
I am from Europe and had mine delivered in October 2015 with "2015 (V6.0) Europe" and has been updated last week (on my own request) to "2015/2016 (V7.0) Europe".
But i guess the versions of The US and Europe are probaly not in sync.
If i would not have asked i doubt if i would have gotten it.
Regards,
Gerrit
Junior Member
Joined: Nov 2015
Posts: 69
Likes: 6
From: North West England
C238 E220D 4Matic
Originally Posted by GerritKw
Hi,
I am from Europe and had mine delivered in October 2015 with "2015 (V6.0) Europe" and has been updated last week (on my own request) to "2015/2016 (V7.0) Europe".
But i guess the versions of The US and Europe are probaly not in sync.
If i would not have asked i doubt if i would have gotten it.
Regards,
Gerrit
I am from Europe and had mine delivered in October 2015 with "2015 (V6.0) Europe" and has been updated last week (on my own request) to "2015/2016 (V7.0) Europe".
But i guess the versions of The US and Europe are probaly not in sync.
If i would not have asked i doubt if i would have gotten it.
Regards,
Gerrit
Senior Member
Joined: Jan 2016
Posts: 276
Likes: 21
C350e
I hope this helps
Btw. I am from the netherlands as you probably can see from the image
Hope you can use this to convince your dealer to get you some updates.
Last edited by GerritKw; Mar 8, 2016 at 05:13 PM.
Junior Member
Joined: Nov 2015
Posts: 69
Likes: 6
From: North West England
C238 E220D 4Matic
Originally Posted by GerritKw
I hope this helps
Btw. I am from the netherlands as you probably can see from the image
Hope you can use this to convince your dealer to get you some updates.
I will call them tomorrow and let you know
Junior Member
Joined: Mar 2015
Posts: 21
Likes: 0
From: Los Angeles, CA
2015 C300 4-Matic
I just got 5.1 North America installed during Service A today. I had to request it, and the first service advisor I spoke with said there isn't an update available, and when I said I know there is he said "you don't need to update the maps, they will always be up to date" before then transferring me to Service who was equally uninterested in addressing the issue.
I went to a different service advisor and he confirmed the latest update they have is September 2015 which is v5.1 before taking care of the update during my Service A.
I went to a different service advisor and he confirmed the latest update they have is September 2015 which is v5.1 before taking care of the update during my Service A.
Member
Joined: Oct 2014
Posts: 104
Likes: 6
From: California
2022 G63, 2024 S63
I just got 5.1 North America installed during Service A today. I had to request it, and the first service advisor I spoke with said there isn't an update available, and when I said I know there is he said "you don't need to update the maps, they will always be up to date" before then transferring me to Service who was equally uninterested in addressing the issue.
I went to a different service advisor and he confirmed the latest update they have is September 2015 which is v5.1 before taking care of the update during my Service A.
I went to a different service advisor and he confirmed the latest update they have is September 2015 which is v5.1 before taking care of the update during my Service A.
MBWorld Fanatic!
Joined: Nov 2008
Posts: 1,624
Likes: 107
From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
You have to have a good SA that's both knowledgeable and a customer advocate. I have pretty muck gone through all SAs in my dealer to find who I like. At MBLN I have Jessie who is great.
Junior Member
Joined: Jul 2015
Posts: 71
Likes: 2
From: California
2015 C300 w205
Yeah I agree with what others are saying. SA's at least the ones I have dealt with seem very disinterested in helping a customer.
When I went to get my service A and asked about the map update, my SA said oh are you sure you want to get it, it doesn't change that much info in the nav. I then said yes, I do and he responded with oh ok well it going to cost you $400 plus labor.
I said yeah except I won't be paying that because its free. He had no clue what I was talking about and I told him go look it up lol.
When I went to get my service A and asked about the map update, my SA said oh are you sure you want to get it, it doesn't change that much info in the nav. I then said yes, I do and he responded with oh ok well it going to cost you $400 plus labor.
I said yeah except I won't be paying that because its free. He had no clue what I was talking about and I told him go look it up lol.
Senior Member
Joined: Nov 2014
Posts: 457
Likes: 16
From: Columbus, GA
'25 MB GLE 450, w/airmatic
Yeah I agree with what others are saying. SA's at least the ones I have dealt with seem very disinterested in helping a customer.
When I went to get my service A and asked about the map update, my SA said oh are you sure you want to get it, it doesn't change that much info in the nav. I then said yes, I do and he responded with oh ok well it going to cost you $400 plus labor.
I said yeah except I won't be paying that because its free. He had no clue what I was talking about and I told him go look it up lol.
When I went to get my service A and asked about the map update, my SA said oh are you sure you want to get it, it doesn't change that much info in the nav. I then said yes, I do and he responded with oh ok well it going to cost you $400 plus labor.
I said yeah except I won't be paying that because its free. He had no clue what I was talking about and I told him go look it up lol.
Finally I was told they did not have the most recent update and to check back this summer.
My C300 is now in for the wrist pin issue and wind noise. It's been two weeks and today I went in and was told to check back next Friday...they had to order more parts.
I'm already shopping for a replacement vehicle...probably a 2017 model, sometime this summer, and it won't be a Mercedes.
This is my first and last!
Junior Member
Joined: Nov 2015
Posts: 69
Likes: 6
From: North West England
C238 E220D 4Matic
Had my car at the dealers yesterday for a map update from V3 to something newer, after being told that they had updated the maps to V7 I discovered when I collected the car it was still on V3. I was amazed how they can have my car all day and not manage to update the maps. Upon starting the car my iPhone told me I needed to download an app which turned out to be the Mercedes Me app, also after looking at the screens in the command a number of things have changed. I have a couple of questions which I hope one of you guys can answer.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
Senior Member
Joined: Jan 2016
Posts: 276
Likes: 21
C350e
Had my car at the dealers yesterday for a map update from V3 to something newer, after being told that they had updated the maps to V7 I discovered when I collected the car it was still on V3. I was amazed how they can have my car all day and not manage to update the maps. Upon starting the car my iPhone told me I needed to download an app which turned out to be the Mercedes Me app, also after looking at the screens in the command a number of things have changed. I have a couple of questions which I hope one of you guys can answer.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
Maybe an important question. Did your car come with 3 years of free updates for the maps? That might be an issue.
Member
Joined: Mar 2015
Posts: 123
Likes: 1
From: UK
W205 AMG Auto Saloon-Prem Plus-Privacy Glass
Had my car at the dealers yesterday for a map update from V3 to something newer, after being told that they had updated the maps to V7 I discovered when I collected the car it was still on V3. I was amazed how they can have my car all day and not manage to update the maps. Upon starting the car my iPhone told me I needed to download an app which turned out to be the Mercedes Me app, also after looking at the screens in the command a number of things have changed. I have a couple of questions which I hope one of you guys can answer.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
How can I tell what version of firmware is in the command unit?
Is it possible for a W205 built in August 2014 to work with the Mercedes M app?
Also has any UK based command users got any newer map data than V3?
Thanks in advance.
My car is due in for its 1st serve next week wondering if if worth have the update.
Junior Member
Joined: Nov 2015
Posts: 69
Likes: 6
From: North West England
C238 E220D 4Matic
So far I have seen the following.
I can now disable the touchpad
The traffic indicator has moved(little red car)
The time and distance to destination has moved
The setting of radio presets is different (much easier now)
Google street view is no longer supported
I will look for other changes when I go out later.
I can now disable the touchpad
The traffic indicator has moved(little red car)
The time and distance to destination has moved
The setting of radio presets is different (much easier now)
Google street view is no longer supported
I will look for other changes when I go out later.
Last edited by tonynufc; Mar 19, 2016 at 02:09 PM.
