hpilot

That's bull. I have a 2015 C300, and I got v5.1 last month. I showed them the screen shot from richardamp so they couldn't BS me.

PeteInGilroy

Thanks...I'll try again tomorrow (first I'll check my map version).

stolenfire

Jan 2016 production...Map version is 6.0 here in Canada.

Thefiverivers

I just got my service A today and got the navi update to V5.1. Took 40 mins to update. Initially said my car doesn't get free updates and wanted to charge me $400

Waynezworld

Anyone in the USA get 6.0? Taking my car in this Thursday, so annoyed they never ran the update, my car has been into the dealership at least 10 times.

Thefiverivers

I think you have to request it, as they would not normally do it.

And I don't know why some got 5.1 (like me) and others got 6.0. I guess I will be going back in the summer and requesting another nav update!

Mikey53

I had my 2016 in for a couple of minor issues and asked about available nav updates (5.1 currently installed).

New update on order. I'm guessing that will be 6.0. Should be here in a couple of days.

ezshift5

[QUOTE=hpilot;6622030]I found this:


here:

http://mb.navigation.com/product-lis...en_US/MBNA/USD/QUOTE]

Appreciate the info, 'pilot.

It's been over 3 years for this sailor. I'm going with Garmin.

BenzC400

MBUSA says "MBUSA will reach out to Multi-Year Update Program customers when a map update is available for their vehicle." Mine was updated to version 5.1. MB never "reached out" to me. If fact, at first they said I didn't qualify.

Has anyone been notified by MB that map updates were available?

Mikey53

Nope, not me.

tivoboy

sounds like it might be time for a conga line

StanNH

Just had my car in for the 10,000 mile service and no map update was installed. I'll follow up with the service manager this week and see what's going on.

GerritKw

Hi,

I am from Europe and had mine delivered in October 2015 with "2015 (V6.0) Europe" and has been updated last week (on my own request) to "2015/2016 (V7.0) Europe".
But i guess the versions of The US and Europe are probaly not in sync.
If i would not have asked i doubt if i would have gotten it.

Regards,

Gerrit

tonynufc

Hi Gerrit, I am in the UK and have V3 Europe installed which the dealer say is the current version, any chance you could post a picture of your version

GerritKw

I hope this helps


Btw. I am from the netherlands as you probably can see from the image
Hope you can use this to convince your dealer to get you some updates.

tonynufc

Thanks, the screen looks the same about from the language, after all Europe is Europe
I will call them tomorrow and let you know

trustoryson

I just got 5.1 North America installed during Service A today. I had to request it, and the first service advisor I spoke with said there isn't an update available, and when I said I know there is he said "you don't need to update the maps, they will always be up to date" before then transferring me to Service who was equally uninterested in addressing the issue.

I went to a different service advisor and he confirmed the latest update they have is September 2015 which is v5.1 before taking care of the update during my Service A.

Waynezworld

It really annoys me how much Mercedes tried to dismiss customer request to have their Command system updated. I got the same crap when I asked about it. If you're not an informed consumer you are screwed. Shame on Mercedes

cyberorth

You have to have a good SA that's both knowledgeable and a customer advocate. I have pretty muck gone through all SAs in my dealer to find who I like. At MBLN I have Jessie who is great.

Thefiverivers

Yeah I agree with what others are saying. SA's at least the ones I have dealt with seem very disinterested in helping a customer.

When I went to get my service A and asked about the map update, my SA said oh are you sure you want to get it, it doesn't change that much info in the nav. I then said yes, I do and he responded with oh ok well it going to cost you $400 plus labor.

I said yeah except I won't be paying that because its free. He had no clue what I was talking about and I told him go look it up lol.

PeteInGilroy

I have the same issue with the SA being totally uninterested in my issues. I too was told I would have to pay for the map update but I brought in a copy of the window sticker because I knew there would be an issue. Ever since we have not gotten along. He has no personality, and only stares at his computer screen and doesn't engage in conversation.

Finally I was told they did not have the most recent update and to check back this summer.

My C300 is now in for the wrist pin issue and wind noise. It's been two weeks and today I went in and was told to check back next Friday...they had to order more parts.

I'm already shopping for a replacement vehicle...probably a 2017 model, sometime this summer, and it won't be a Mercedes.

This is my first and last!

tonynufc

Had my car at the dealers yesterday for a map update from V3 to something newer, after being told that they had updated the maps to V7 I discovered when I collected the car it was still on V3. I was amazed how they can have my car all day and not manage to update the maps. Upon starting the car my iPhone told me I needed to download an app which turned out to be the Mercedes Me app, also after looking at the screens in the command a number of things have changed. I have a couple of questions which I hope one of you guys can answer.

How can I tell what version of firmware is in the command unit?

Is it possible for a W205 built in August 2014 to work with the Mercedes M app?

Also has any UK based command users got any newer map data than V3?

Thanks in advance.

GerritKw

It looks now that they indeed updated the firmware but not the maps. The Europe i have also contains the UK so why don't they update it.
Maybe an important question. Did your car come with 3 years of free updates for the maps? That might be an issue.

S18LOK

What kind of changes have you noticed?

My car is due in for its 1st serve next week wondering if if worth have the update.

tonynufc

So far I have seen the following.
I can now disable the touchpad
The traffic indicator has moved(little red car)
The time and distance to destination has moved
The setting of radio presets is different (much easier now)
Google street view is no longer supported

I will look for other changes when I go out later.