had a messed up c400 now a messed up c450
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c450
had a messed up c400 now a messed up c450
help what do you guys think i should do, i bought a 2015 c400 around 14 months ago it was nothing but issues had a misfire issue that kept happening on start ups and on the highways and would go into a limp mode often had it about 6 months and mercedes bought back the car and put me in a c450 but i had to pay around 10k for the wear and miles on my c400 (should have fought harder with mb about that) anyways now my c450 has been nothing but issues since i got it its been about 7 months now ive had intercooler piping pop off a couple times ive had a maf sensor go out and had to be replaced its gone into limp mode a few times its also gone into a weird vibration phase a couple times (the same thing the c400 would do right before it would misfire) and now its been at the dealer almost 3 weeks (tomorrow will hit the 30 day mark of total shop days) for its current issue a very harsh shift between 3-4th gear in any mode at any speed the dealer said they ordered new parts for the trans but that didnt help now theyve ordered an entire new trans and they are going to see if that helps also they claim theyve started the buy back process needless to say ive been in c300 loaners for more than my c400 and c450
how would you guys proceed with this? i want to try to get full msrp back plus the extra 10k i payed on top to get the c450 with that i should be able to get a new c63 and argue that i want a car with a different motor since both cars have had the same motors and have been nothing but issues
how would you guys proceed with this? i want to try to get full msrp back plus the extra 10k i payed on top to get the c450 with that i should be able to get a new c63 and argue that i want a car with a different motor since both cars have had the same motors and have been nothing but issues
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c450
yeah theres really no other car i like in this price point but if mercedes buys back and gives me a good deal i would be happy with a c63
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Mercedes benz c300 2015
I agree with Jadis, I would had left Mercedes if I got another lemon the 2nd go around, not upgrade again.
Fool me once, shame on you; fool me twice, well you know the saying...
I dont think you need to try to include past bad deals in current deals. Just from your description of you having to pay $10K to get out your old car sounds like you got the short end of the stick, but then again I dont know the details nor am i a lawyer. Your never going to get that 10K back, you should mark that as a lesson learned for future events. Now, I dont know if the dealership finessed you into paying the 10k to get into a 450, but I can suggest they will do the same to get you into a c63. Just be sure to read everything you sign.
Fool me once, shame on you; fool me twice, well you know the saying...
I dont think you need to try to include past bad deals in current deals. Just from your description of you having to pay $10K to get out your old car sounds like you got the short end of the stick, but then again I dont know the details nor am i a lawyer. Your never going to get that 10K back, you should mark that as a lesson learned for future events. Now, I dont know if the dealership finessed you into paying the 10k to get into a 450, but I can suggest they will do the same to get you into a c63. Just be sure to read everything you sign.
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W205
Stir up a storm in the managers office. Not the sales reps or mechanics, speak with the manager and tell him this is unacceptable!! Stand firm and make a big stink. you're not in the wrong here and you demand satisfaction.
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2016 C300
Hard to help you with strategy without knowing the specifics.
I'm guessing part of the $10,000 hit was the mileage offset on the 400, which they're entitled to take. How many miles had you put on the 400 before the buy back?
The rest was a combination of the difference iMSRP when you stepped up to the more expensive C450, and any negative equity you were already carrying on the 400, right?
What was the difference in MSRP between the C400 and the C450? When you bought the C400, did you have to transfer any negative equity from your trade in to the C400's loan?
I'm guessing part of the $10,000 hit was the mileage offset on the 400, which they're entitled to take. How many miles had you put on the 400 before the buy back?
The rest was a combination of the difference iMSRP when you stepped up to the more expensive C450, and any negative equity you were already carrying on the 400, right?
What was the difference in MSRP between the C400 and the C450? When you bought the C400, did you have to transfer any negative equity from your trade in to the C400's loan?
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c450
Hard to help you with strategy without knowing the specifics.
I'm guessing part of the $10,000 hit was the mileage offset on the 400, which they're entitled to take. How many miles had you put on the 400 before the buy back?
The rest was a combination of the difference iMSRP when you stepped up to the more expensive C450, and any negative equity you were already carrying on the 400, right?
What was the difference in MSRP between the C400 and the C450? When you bought the C400, did you have to transfer any negative equity from your trade in to the C400's loan?
I'm guessing part of the $10,000 hit was the mileage offset on the 400, which they're entitled to take. How many miles had you put on the 400 before the buy back?
The rest was a combination of the difference iMSRP when you stepped up to the more expensive C450, and any negative equity you were already carrying on the 400, right?
What was the difference in MSRP between the C400 and the C450? When you bought the C400, did you have to transfer any negative equity from your trade in to the C400's loan?
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C450
Right but there has to be a cost to you having to deal with breaking down constantly. There has to be an anxiety associated now with driving your cars and feeling like you cant trust them.
Very frustrating. I hope if all works out for you.
Very frustrating. I hope if all works out for you.
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2016 C300
I get $3k in miles at .25 cents a mile. $1k in MSRP spread is $4k total. Where did the other $6k come from?
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2024 E350
Mercedes Benz USA occasionally follows these forums. If you complain loudly enough and have a way that they can easily figure out your contact information they will sometimes go above and beyond to take care of you. They want to send a message to the rest of the readers on this forum that Mercedes cares about its customers.
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2016 C300
I've been on the forum for eight years and I've literally never heard of that happening. Not saying it hasn't, but that would really be something if it had. His best recourse is to pursue a voluntary buy back and if that fails, a lemon law action.
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2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
Mercedes Benz USA occasionally follows these forums. If you complain loudly enough and have a way that they can easily figure out your contact information they will sometimes go above and beyond to take care of you. They want to send a message to the rest of the readers on this forum that Mercedes cares about its customers.
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From: NYC
2014 C300
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2016 C300 4Matic traded in for a 2022 E450 Coupe
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2016 C450
22,000 miles across two different vehicles, all within the last 12 months? I think I am with you on this. Not to mention the out of pocket numbers don't add up.
I am new to the brand and do not have a historical perspective on the quality of Mercedes as a brand, but two lemons from the same dealer to the same customer in under a year?
I thought I was the only one who thought this seamed off.
I am new to the brand and do not have a historical perspective on the quality of Mercedes as a brand, but two lemons from the same dealer to the same customer in under a year?
I thought I was the only one who thought this seamed off.
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c450
22,000 miles across two different vehicles, all within the last 12 months? I think I am with you on this. Not to mention the out of pocket numbers don't add up.
I am new to the brand and do not have a historical perspective on the quality of Mercedes as a brand, but two lemons from the same dealer to the same customer in under a year?
I thought I was the only one who thought this seamed off.
I am new to the brand and do not have a historical perspective on the quality of Mercedes as a brand, but two lemons from the same dealer to the same customer in under a year?
I thought I was the only one who thought this seamed off.
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From: Brooklyn, NY
2018 GT R; G82; M340
Thread Starter
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c450
They are all like this here. Old man, that have nothing else to do rather than drop **** bombs on everybody and call us "trolls" if there is something wrong with our Mercedes cars. Just do your best with the delearship and don't get fooled by them. I can't wait when Mercedes buys my car back. Counting issues.
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2016 C450
If you are not trolling, fine. But you cannot deny that the whole thing sounds very unusual.
And NYCSoil, Not sure how you got "old man" out of someone voicing suspicion of this scenario either. LOL!
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2016 C450
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c450
Guys c'mon, you really cannot see how someone might be suspicious of two catastrophic failures of brand new Mercedes, for the same customer, from the same dealership, in under a year? Buy backs from car manufacturers are also not exactly an every day occurrence, in the grand scheme of things, and you are talking about two. Then another member was trying to help and asked about the additional 6k (based on what you said) and 3 days went by and you never responded.
If you are not trolling, fine. But you cannot deny that the whole thing sounds very unusual.
And NYCSoil, Not sure how you got "old man" out of someone voicing suspicion of this scenario either. LOL!
If you are not trolling, fine. But you cannot deny that the whole thing sounds very unusual.
And NYCSoil, Not sure how you got "old man" out of someone voicing suspicion of this scenario either. LOL!
i also never responded because im not fully aware of the numbers as the car was a gift
Last edited by matoo; Aug 15, 2016 at 02:57 PM.
