best dealer/mechanic/service rep in SD???
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best dealer/mechanic/service rep in SD???
Well my guy up in LA is now a shop foreman and no longer works on the cars. Does anyone have a mater mechanic that they use at an MB dealership in SD? What is the best SD dealership? Best Service Rep? I have a ton of warranty work that I need to get done. Thanks Sean
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From: San Jose, CA
ML63
I actually just picked my car up from them today. My heated seat went out (again) and my car is out of warranty. Jeff got MBUSA to cover my repairs for free ($1200 cost) even though I am out of warranty.
The loaners are always MB's not some junky toyota, and its only $10 bucks no matter how long they have your car.
Good luck.. if you work with Jeff.. Tell him Mark with the C32 sent you over.
Good luck!
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..
Ryan will take care of you. Just let him know you're a MBworld member.
Don't get me wrong Esco isn't bad either but I don't know any of the reps/techs there personally.
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From: San Diego,CA
03 C32
My experience with MB of SD was not that great. The SA's were nice, but when it came down to fixing the things that i asked to be fixed, they were not great. Twice, i've had to take my car back in a week or so after i got it back from the dealer, only to fix the same problem. I've never been to MB of Escondido, so i have no basis for comparison. However i've heard good things, and i will be taking my car there next time.
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From: San Jose, CA
ML63
I have worked with 3 different SA's there an none of them really seemed to understand my car, my Starmark warranty of all things, etc..
MB of SD tried to charge me $1200 to replace the rails under my seat because my seat control kept burning out. They claimed it wasn't covered under my warranty.
This was after three trips because the seat went out. One time it broke as soon as I got in the car after they allegedly fixed it. 
MB of Escondido said one of the wires was shorting out and they replaced the wiring harness under the seat under warranty and zero problems in over a year since.
They also tried to claim my brabus suspension caused my front bushings to fail.. which was ridiculous. I even spoke to the service manager and quoted the TSB and he wouldn't budge. Escondido fixed the problem under warranty no questions asked.
I do like the sales service and parts department though. I prefer to go there for everything else, but service I will pass.
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Thread Starter
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Thanks!
Well since I have a warranty 3p indy shops are out. Further and honestly if I am going to a indy shop I will do the work myself.
Anyone have contact info for a service rep and MASTER mechanic at MB escondido? I only want an AMG trained master mechanic. Thanks Sean
Anyone have contact info for a service rep and MASTER mechanic at MB escondido? I only want an AMG trained master mechanic. Thanks Sean
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Joined: Aug 2006
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From: San Diego,CA
03 C32
Took my car into MB of Escondido today for a couple of issues. I worked with an SA named Bruce, he was a nice guy. Since i'm only 1 month out of warranty, but under 50k miles, he said he'd try to get the repairs done for free, or meet me half way 50/50, although he said he'd have to check with his boss so there was no guarantee. I thought that was pretty decent of him. I will post again after i get the car back, for a full review. BTW As far as aesthetics/appearance MB of Escondido is much sicker than MB of SD.
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MBSD is terrible..... the CD changer kept seizing up and they wouldn't replace it... they "reset" it...... which is complete bull****.... cause it failed again.... so they reset it again... still have the same problem, i will try esco though..... too bad they don't have benzos for renatls though.
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From: San Diego,CA
03 C32
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From: San Diego, CA
I'll give my vote to Escondido. I've taken my car since new and they've provided great service everytime. So far I've had the regular service plus:
1) Comand Unit replaced due to faulty insert/eject for CD.
2) Heated seats replaced for short in portion of seat.
3) Partial LED out in 3rd brake light on trunk.
4) Tire installs for $20/wheel.
1) Comand Unit replaced due to faulty insert/eject for CD.
2) Heated seats replaced for short in portion of seat.
3) Partial LED out in 3rd brake light on trunk.
4) Tire installs for $20/wheel.
