Replacement AMG Plate on the Supercharger
I have a 02' car updated with an 03' supercharger by the dealer, but they can't supply me with an AMG plate. They (MB North America) rather lose me as a customer than to find one for me
Some service...
At some point I would like to start correlating Dyno'd HP with the engine builder. If they were to start handing out plates that would make the data useless.
From a customer stand point, going through the trouble of replacing a supercharger on a $57K car, plus the fact that the guys scratched up the plastic around the engine bay, You might think they'll at least try to make the best of it? I guess you're right, it makes more sense to lose a customer, who's family of 5 purchased 5 Mercedes in the last 7 years than to replace a metal plate that cost less than $2.00 to produce. Good business!
At some point I would like to start correlating Dyno'd HP with the engine builder. If they were to start handing out plates that would make the data useless.
Why is the world would you want to do that? there's really nothing to gain for you???
"Since they dont have a record of who built your they should not just supply a random one."... Actually there is an Engine Serial Number and they (MB/AMG) do know who the technician of each c32 engine 2k2 onward is.
As far as anyone being surprised by MB's attituted they should not be. If my purchase desision was based purely on the quality of customer service I would never have purchased any of my MB's.
As far as loosing you as a customer over a $2 part. Come on, are you trying to say that you will never purchase another MB because they would not give you a signature plate? I could understand you saying that you would never buy another one due to build quailty, but...
Tell you what if the signature plate is that big of a deal here are 2 options. 1) go find someplace that will let you drive a C32 or SLK32 without a saleman present (will most likely have to be a non-mb dealership) and jack the plate or 2) go to Home Depot purchase a sheet of tin cut it to size and either etch in what you want or take it to someplace that will etch it for you.
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Actually there is an Engine Serial Number and they (MB/AMG) do know who the technician of each c32 engine 2k2 onward is.
It's totally different than Engine serial number plate, if the dealer refuse to give your old serial number and put it on the new engine, that is expected..
but just the AMG round crest ..come on...it should be a dollar a dozen
just like the daimler benz windshield decal sticker with signature in it..
it doesn't mean squat...you could buy it cheap at ebay..
To me the dealer doesn't give you the plate is ..sucks..
they should know how to treat the customer better especially repeats customer..
Regardz,
The guy who built the engine is the one you will never likely see or talk to.
In all honesty a robot that is normally used to build MB engines is better at it than a human.
This is a gimmick that MB, and Ford SVT use to promote a special car.
Think of it this way, robot does not have bad days. It is not hung over on Mondays, it does not try to recover on Tuesdays, it is better than human on Wednesdays, it does not think about weekend on Thursdays and it does not look forward to getting waisted on Fridays. It does not have a spouse, a girlfriend or boss to get it pissed-off.
All it thinks about are tolerances and it never gets tired. To back it up it has lasers to keep it straight.



