C63 AMG (W204) 2008 - 2015
Sponsored by:
Sponsored by:

got a call from the dealer

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 03-01-2010, 10:43 PM
  #1  
Banned
Thread Starter
 
jsc12345's Avatar
 
Join Date: Nov 2009
Location: Orange County, CA
Posts: 282
Likes: 0
Received 0 Likes on 0 Posts
2010 Mercedes Benz C63 AMG, 2011 BMW X5///M
got a call from the dealer

1st called said that there's an update for the teleaid
2nd call from the technician said that they needed the purchase documents because of the recall

anyone had to do this with their '10 C63?
Old 03-01-2010, 10:55 PM
  #2  
Administrator

 
amdeutsch's Avatar
 
Join Date: Sep 2002
Location: www.Traben-Trarbach.de
Posts: 15,724
Received 30 Likes on 24 Posts
MPG+ ROLFCOPTER
Originally Posted by jsc12345
1st called said that there's an update for the teleaid
2nd call from the technician said that they needed the purchase documents because of the recall

anyone had to do this with their '10 C63?
Sounds fishy. Stealer should have copies of all the documents they need.
Old 03-01-2010, 11:05 PM
  #3  
Super Member
 
KCviper's Avatar
 
Join Date: Dec 2009
Location: Dallas, TX
Posts: 507
Likes: 0
Received 5 Likes on 5 Posts
13 Lamborghini SL, 20 Porsche 911 (sold), 09 C63(sold), Vipers (sold)
Not heard of this. Keep us posted......
Old 03-01-2010, 11:34 PM
  #4  
Banned
Thread Starter
 
jsc12345's Avatar
 
Join Date: Nov 2009
Location: Orange County, CA
Posts: 282
Likes: 0
Received 0 Likes on 0 Posts
2010 Mercedes Benz C63 AMG, 2011 BMW X5///M
Originally Posted by amdeutsch
Sounds fishy. Stealer should have copies of all the documents they need.
they have all the info. just need to see the invoice i think

Originally Posted by KCviper
Not heard of this. Keep us posted......
i will . . .appointments at 3 tmrw
Old 03-02-2010, 08:12 AM
  #5  
Super Member
 
chief63's Avatar
 
Join Date: Nov 2009
Location: Montreal, Canada
Posts: 690
Likes: 0
Received 1 Like on 1 Post
2021 Taycan Turbo, 2018 Radical SR3, 2021 Lincoln Aviator
What's the recall about? I'm picking up my 2010 C63 in 2 weeks so it would be good to know!
Old 03-02-2010, 12:28 PM
  #6  
Super Member
 
KCviper's Avatar
 
Join Date: Dec 2009
Location: Dallas, TX
Posts: 507
Likes: 0
Received 5 Likes on 5 Posts
13 Lamborghini SL, 20 Porsche 911 (sold), 09 C63(sold), Vipers (sold)
Do you know if this is just the 2010? Is the 2009 impacted?
Old 03-02-2010, 12:41 PM
  #7  
MBWorld Fanatic!
 
Blk04cobra1's Avatar
 
Join Date: Mar 2007
Location: Charlotte, NC
Posts: 1,063
Likes: 0
Received 2 Likes on 2 Posts
2002 S430, 2004 Cobra, 2004 Tahoe
I just checked the VMI on the two 2010's we have in stock and there is no mention of a recall.
Old 03-02-2010, 03:36 PM
  #8  
MBWorld Fanatic!
 
Mort's Avatar
 
Join Date: Feb 2010
Posts: 5,509
Received 432 Likes on 355 Posts
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
Originally Posted by amdeutsch
Sounds fishy. Stealer should have copies of all the documents they need.
I am with amdeutsch. Sounds suspicious. Might want to find out more details before you take your car in.
Old 03-02-2010, 04:23 PM
  #9  
MBWorld Fanatic!
 
Jae Duk's Avatar
 
Join Date: Oct 2008
Location: Palos Verdes
Posts: 1,204
Likes: 0
Received 1 Like on 1 Post
'09 C63
Originally Posted by jsc12345
1st called said that there's an update for the teleaid
2nd call from the technician said that they needed the purchase documents because of the recall

anyone had to do this with their '10 C63?
The teleaid update could be Mbrace
Old 03-02-2010, 04:39 PM
  #10  
MBWorld Fanatic!
 
220S's Avatar
 
Join Date: Sep 2008
Posts: 4,336
Likes: 0
Received 7 Likes on 7 Posts
Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
To the OP: who is your dealer in SoCal?

btw, a lot of dealers send out very official looking recall/update documents that are really just a disguise to get you in so they can do "inspections." Then they tell you things like your Nav needs updating or whatever else they can find to fix. MB of Beverly Hills does this (although they do have a decent service department and are a MBUSA designated AMG Performance Center.)
Old 03-02-2010, 06:31 PM
  #11  
Banned
Thread Starter
 
jsc12345's Avatar
 
Join Date: Nov 2009
Location: Orange County, CA
Posts: 282
Likes: 0
Received 0 Likes on 0 Posts
2010 Mercedes Benz C63 AMG, 2011 BMW X5///M
i just dropped of my car
they said its nothing bad teleaid just changed carriers so they just have to "recode" teleaid to the new carrier
Old 03-02-2010, 07:22 PM
  #12  
MBWorld Fanatic!
 
Mort's Avatar
 
Join Date: Feb 2010
Posts: 5,509
Received 432 Likes on 355 Posts
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
HaHa.....good to know it was nothing sinister.

Are you sure?

Maybe they put in a Flux Capacitor and when you hit 88 mph within 4.5 seconds it will send you to the future...LOL
Old 03-02-2010, 07:24 PM
  #13  
Banned
Thread Starter
 
jsc12345's Avatar
 
Join Date: Nov 2009
Location: Orange County, CA
Posts: 282
Likes: 0
Received 0 Likes on 0 Posts
2010 Mercedes Benz C63 AMG, 2011 BMW X5///M
Originally Posted by Mort
HaHa.....good to know it was nothing sinister.

Are you sure?

Maybe they put in a Flux Capacitor and when you hit 88 mph within 4.5 seconds it will send you to the future...LOL
i hope not
Old 03-02-2010, 07:25 PM
  #14  
Banned
Thread Starter
 
jsc12345's Avatar
 
Join Date: Nov 2009
Location: Orange County, CA
Posts: 282
Likes: 0
Received 0 Likes on 0 Posts
2010 Mercedes Benz C63 AMG, 2011 BMW X5///M
Originally Posted by 220S
To the OP: who is your dealer in SoCal?

btw, a lot of dealers send out very official looking recall/update documents that are really just a disguise to get you in so they can do "inspections." Then they tell you things like your Nav needs updating or whatever else they can find to fix. MB of Beverly Hills does this (although they do have a decent service department and are a MBUSA designated AMG Performance Center.)

laguna . . . . the good thing is that its free . . .i hope they dont keep my car in for too long
Old 03-02-2010, 08:52 PM
  #15  
MBWorld Fanatic!
 
220S's Avatar
 
Join Date: Sep 2008
Posts: 4,336
Likes: 0
Received 7 Likes on 7 Posts
Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
fwiw, Teleaid didn't "change carriers." Teleaid is a marketing name from MB. Teleaid comes from a telematics company called ATX. ATX also markets "BMW Assist" for BMW. Both MB and BMW contract out with ATX.

However, MB has broken their contract with ATX and went instead with Hughes Telematics. The new marketing name for the Hughes service is called MBrace.

MB and ATX ended up in a lawsuit. If you had bought your car recently you could have had a lifetime deal (way better price) with Hughes (MBrace) as a promo to stop using Teleaid. The promo ended a month ago.

Before you switch over from Teleaid to Mbrace, call Hughes and see if they will still give you the promo deal. Otherwise you can still stay with Teleaid. Check with Teleaid and see what they can do for you. Plus you might prefer the Teleaid service over MBrace.

Your dealer should have told you all this, but MBUSA is playing dumb and quiet because they'd prefer you go with MBrace since Hughes is giving them a better deal.

I realize you have a free year, but after that you have to pay. So pick the service you want and not what the dealer assumes you want.
Old 03-03-2010, 07:35 AM
  #16  
MBWorld Fanatic!
 
Mort's Avatar
 
Join Date: Feb 2010
Posts: 5,509
Received 432 Likes on 355 Posts
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
OMG they are pulling a fast one on you...

The BTards.
Old 03-03-2010, 10:37 AM
  #17  
Super Member
 
exdes's Avatar
 
Join Date: Feb 2009
Posts: 503
Received 1 Like on 1 Post
2015 C300 4matic
Originally Posted by 220S
fwiw, Teleaid didn't "change carriers." Teleaid is a marketing name from MB. Teleaid comes from a telematics company called ATX. ATX also markets "BMW Assist" for BMW. Both MB and BMW contract out with ATX.

However, MB has broken their contract with ATX and went instead with Hughes Telematics. The new marketing name for the Hughes service is called MBrace.

MB and ATX ended up in a lawsuit. If you had bought your car recently you could have had a lifetime deal (way better price) with Hughes (MBrace) as a promo to stop using Teleaid. The promo ended a month ago.

Before you switch over from Teleaid to Mbrace, call Hughes and see if they will still give you the promo deal. Otherwise you can still stay with Teleaid. Check with Teleaid and see what they can do for you. Plus you might prefer the Teleaid service over MBrace.

Your dealer should have told you all this, but MBUSA is playing dumb and quiet because they'd prefer you go with MBrace since Hughes is giving them a better deal.

I realize you have a free year, but after that you have to pay. So pick the service you want and not what the dealer assumes you want.
Thanks for the detailed explanation.. also google search & send does not work with teleaid!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: got a call from the dealer



All times are GMT -4. The time now is 03:57 AM.