What service loaner does your dealer give you?

Aug 17, 2012 | 02:15 PM

LFM_Vancouver

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C63s now in the garage. Sold-GLA45 AMG Edition 1, Sold-2010 Mercedes C63

What service loaner does your dealer give you?

I've had my car in 3 times over the past 2 years for warranty work and they gave me a brand new GLK the first 2 times and today they were out of MB's so they rented me a 2012 Toyota Matrix. Wow, what a piece of crap.

Just curious what your dealer gives you guys?

Aug 17, 2012 | 02:20 PM

VaclavSV

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2012 C63 AMG Black Series

I got a C250... which was gutless to say the least. ps. I asked for an SL but my AMG service advisor was on holidays

Aug 17, 2012 | 02:21 PM

johnnyblaze

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From: Orange County CA

CLS63S

Over the past 4 years with my E55 I've had..

2008-2012 C300 and C250's
2008 CLK 320
2012 E350

I primarily deal with House of Imports and Fletcher Jones. Never been given a GLK but I would like to try one out, they look pretty cool.

Aug 17, 2012 | 02:41 PM

HoozyerdaddyC63

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From: Chicago, IL

C63

The Fletcher Jones dealer in Chicago told me they didn't have loaner cars on multiple occasions, but would give me a ride by shuttle. Needless to say I will not be back there again unless absolutely necessary.

Aug 17, 2012 | 03:01 PM

CoolBDPhenom03

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From: Walnut Creek, CA

Vivid Racing '09 C63 AMG

Didn't buy my car at my local dealership so I don't think they'll be giving me a courtesy car.

Aug 17, 2012 | 03:15 PM

Multani

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From: Toronto

2012 C63

Iv been get a b class for the past 5 years. Turrrible car. Goin for service thursday, hopefully its somthing nice.

Aug 17, 2012 | 03:16 PM

cptdaz

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home the point

From c250 to c300, but always C class. At least they are brand new 2012s.

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Aug 17, 2012 | 04:51 PM

gthal

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2012 C63 coupe

B Class when bringing in the C63. The last time I brought my E36 M3 in to the shop (not the BMW dealership) where it is maintained for service after a track day, I drove home in a Ferrari 348

Aug 17, 2012 | 05:01 PM

#10

crazy1eye

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From: Montreal Quebec

2016 C63S, 2012 ML350

C250's, that's all they have, supposedly.

Aug 17, 2012 | 05:04 PM

#11

rory breaker

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From: NA

Yes

Standard car is a C250 (which I actually really like...no C63 sure but good throttle response from that tiny turbo for a standard a to b car) but with a little arm twisting I've gotten a CLS550 and one time had a Renntech SL550 for a long weekend. Loved that car, f'ng beautiful.

Aug 17, 2012 | 05:05 PM

#12

Ronan Mc Cabe

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From: ATL

Gone but not Forgotten 2006 E55 Renntech

C250.....

Aug 17, 2012 | 05:07 PM

#13

Roswell

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From: Ottawa, Ontario, Canada

2010 C63 AMG, 2009 ISF , 2002 L-Tuned IS300, 2011 ML350

Quote:

Originally Posted by gthal

B Class when bringing in the C63. The last time I brought my E36 M3 in to the shop (not the BMW dealership) where it is maintained for service after a track day, I drove home in a Ferrari 348

Ferrari as loaner? Now that's baller!! Did u request them to keep ur M3 for a week? Lol

Aug 17, 2012 | 05:09 PM

#14

Roswell

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From: Ottawa, Ontario, Canada

2010 C63 AMG, 2009 ISF , 2002 L-Tuned IS300, 2011 ML350

Quote:

Originally Posted by CoolBDPhenom03

Didn't buy my car at my local dealership so I don't think they'll be giving me a courtesy car.

U r wrong to think this way. No matter where u purchased ur car, u should be able to get a loaner when it's available.

Aug 17, 2012 | 05:09 PM

#15

shades

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Joined: Jan 2012

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From: Toronto

09 C63, 11 Cayenne S

They gave me a c300. Not bad but it's no AMG

Aug 17, 2012 | 05:19 PM

#16

gthal

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2012 C63 coupe

Quote:

Originally Posted by Roswell

Ferrari as loaner? Now that's baller!! Did u request them to keep ur M3 for a week? Lol

I'm a good customer and know the owners well as they maintain the track car. I only had it for a bit but it was still fun.

Aug 17, 2012 | 05:20 PM

#17

go.mouse

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Joined: Sep 2011

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From: Vancouver

'09 CC, '12 C63C

I had a C250 for a day, and it got passed by Civic's on the road all day long...

After some complaint, they gave me a R350 BT. That's like driving a mini-bus.

Aug 17, 2012 | 05:22 PM

#18

Roswell

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From: Ottawa, Ontario, Canada

2010 C63 AMG, 2009 ISF , 2002 L-Tuned IS300, 2011 ML350

Oh, on the side note I believe u have to be 21 & older to get a loaner.

Aug 17, 2012 | 05:44 PM

#19

Cavu

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Joined: Mar 2010

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From: NorCal

Current: 2019 M5 Donnington Gray, 2021 GLE53 Diamond White Met. Previous: 2010 C63, 2012 E550 Coupe

Hey CoolBD, the dealer will still give you a loaner. I bought my car up in San Rafael and Smythe in SJ still gives me a GLK, C250 or C300.

Aug 17, 2012 | 05:54 PM

#20

emericr

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From: Naples FL

2021 Porsche TTS

I have had C300, C350, E350, GLK and ML350 and I did not buy the car at that dealer.
This posts obviously shows that dealers do not treat everyone the same.

Aug 17, 2012 | 05:55 PM

#21

melmanc55

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Joined: Dec 2005

Posts: 427

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From: TEXAS

C63 AMG

New E350 less than 1k miles

Aug 17, 2012 | 05:56 PM

#22

CoolBDPhenom03

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From: Walnut Creek, CA

Vivid Racing '09 C63 AMG

I don't think they do loaners at all given they have an Enterprise counter just inside of the service area.

Aug 17, 2012 | 05:59 PM

#23

SheryarYO

Super Member

Joined: Sep 2009

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C63

yeah my dealer had an enterprise counter as well so i didn't even bother asking them what i'd get...just assumed it would be some old toyota or something.

Aug 17, 2012 | 06:04 PM

#24

Fung63

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From: Toronto

my wife bananas! :D

loaners... that has been the story of my life over the past couple of months haha.

Ok so over the past 3 months I've received

2 GLKS (one was brand new)
1 C250
1 C300
1 C350
1 GL 320
1 E350 (recently due to accident)
1 BMW 535x lol... I got bored of the e class so I told them I wanted something else... they happened to have a 535

Aug 17, 2012 | 06:22 PM

#25

LFM_Vancouver

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C63s now in the garage. Sold-GLA45 AMG Edition 1, Sold-2010 Mercedes C63

I think if you choose to spend a lot of money for a safe great performing car MB should respect that decision and give you a loaner car that is on par in at least the safety department. For regular service not such a concern but for a service issue that is THEIR fault they shouldn't give you a sub par tin can.