TUF-C63

I have been trying for months to get a hold of Jeremy as he is yet to refund me money. Has anyone heard of his whereabouts or if OE is still in business?

MaroonC63

They recently posted a "special" on their tunes. But as far as i know, their customer service is almost zero to non at the time being.

zibby43

Their website is down, again.

http://oetuning.com/

estrellajon

I don't think so. I just spoke to them last week.

estrellajon

Refund for the tune?

TUF-C63

Well looks like I have nothing to lose then.

Jeremy was to refund me for my tune and a fried ECU.

My car was off the road for 5 weeks thanks to Jeremy and OE, anyone running a Tune needs to be very careful. All this bull**** about dealers not being able to tell if the ECU has been flashed is absolute crap.

I am out of pocket over $8000 and had to hire a car for 5 weeks, Jeremy offered to pay only $2500 which was obviously a lie as I have not received a cent.

Jons95c36amg

I have OE tune for 20k miles and car runs strong with no problems. Well the ver 1 I had CEL problems but after the updated tune. The car runs great without issues. Maybe it wasnt the tune?

mr747

they have been very quiet lately

KIS007

Would you elaborate on the dealer discovering your tune? I am considering a tune and this is clearly a concern. Thanks and I apologize for the threadjack.

jrcart

There have been several similar threads started over the past few months, can't be a good situation at OE

tfthach13

To be fair, I don't think anyone has ever said that the dealership can't detect a tune. Everytime you flash the ECU it logs it in so if the dealership really wanted to look at the ECU, they can see everything that's been done.

As for tuning, I'll have to agree with you; especially with the flash tuners. If you want a reliable tune you will have to go with one of the bigger name companies. I.e. Renntech, Weistec, Kleemann

NellyRod

Wow, this is not good. When I dealt with Jeremy for my handheld and tune back in August 2013, I had no issues. Looks like I might need to switch to Weistec for peace of mind.

rory breaker

Everyone says this. It's talked about on every tune thread, and every vendor says their tune can't be detected.

As I've said before, straight from AMG, they can detect it if they want to.

DialDforDan

The tune on my car seems to be working fine. Customer service pre-sale was awesome, post-sale was average (like 99% of businesses really)

Not sure how you can go broke selling 1000 tunes @ $1000 ea..

Do those other vendors offer tunes via the access port?

Ruff507

Sorry to hear about your 8k loss.
Did a the new OEM ECU set you back 8k?
Hope it all works out for you asap.

estrellajon

Seems like there will always be an issue with any tuner, ECU related or not. For the most part, 99% of the time, their tune is successful.

When I had my BMW with an ESS SC and tune, it was flawless and always had great support. But there's always that handful who had issues. Hard to pinpoint the real issue

tfthach13

Ah. I see. I was under the impression the OP was referring to members of the forum. I never realize that vendors actually claimed this, which is quite dumb to say the least.

TUF-C63

Thanks for the kind words.

Yes the ECU Cost $7850 AUD, we pay more here in Australia.

The car originally keep stalling and would not drive. I used the handheld and reverted back to the OEM tune. The car was then towed to the dealer. The codes were for 02 Sensor failure. The dealer replaced the 02's and could not clear the fault as the ECU would not allow them to clear any.

So the dealer tried to re-write the ECU, this is when the ECU failed and was then bench read, the dealer then noticed a write to the ECU (This indicates a tune).

I was then told I would have to pay for a new ECU, towing and any labor involved. What happened with Jeremy after that is a very long story which I won't go into.

mr747

^^^^ this is a true story

Merc63

If you want to tune your car and not worry at all, get an extra ecu like I did. Have your tuned ecu and stock ecu. Cheap insurance. It costs $300 to have the ecu programmed to the car.


I've never seen a tuner say the tune can't be detected??


Damn, you should have asked on here, a few of us have spare ecus laying around... I have 2 or 3 extras lol.

DialDforDan

So did your car play up immediately after you flashed the tune mate?

Fung63

on the contrary....

thread so you can read it yourself here
https://mbworld.org/forums/c63-amg-w...new-owner.html

bhamg

I've referred a few C63 owners to tuners but not to OE for this reason. How is it that an employee of Powerchip leaves and overnight is offering hundreds of tunes for all manner of vehicles? I didn't know in his former capacity he was able to salt away six or seven figures to acquire those files? Or tune hundreds of cars on his own time at his own facility?

DialDforDan

Wait, he used to work for Powerchip?? Besanko!??

DialDforDan

So what are my options now I have an OE flashed ECU? Do you just do a full battery reset if I wanted to switch?