Official exhaust software upgrade
Member
Joined: Sep 2011
Posts: 202
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2018 750i Msport, 2018 Range Rover Autobiography, 2019 C63, 2017 F Type R
Just got off the phone with an SA at Mercedes of Scottsdale. He is telling me they cannot just update the software on a car and that I must have a problem with my car in order to update the software? Not sure if this is true or if you guys have been giving a complaint in order to have this done.
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
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From: SoCal
2016 C63S Sedan
Just got off the phone with an SA at Mercedes of Scottsdale. He is telling me they cannot just update the software on a car and that I must have a problem with my car in order to update the software? Not sure if this is true or if you guys have been giving a complaint in order to have this done.
Member
Joined: Sep 2011
Posts: 202
Likes: 26
2018 750i Msport, 2018 Range Rover Autobiography, 2019 C63, 2017 F Type R
Senior Member
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Posts: 297
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'17 C63S Estate (S205) / '14 CLS 550 SB (X218) / '17 E220d (S213)
That is also true in Germany. Most guys over here say, that the car has a lot less sound, than early production C63S (which is true!).
Member
Joined: Sep 2011
Posts: 202
Likes: 26
2018 750i Msport, 2018 Range Rover Autobiography, 2019 C63, 2017 F Type R
Senior Member
Joined: May 2013
Posts: 297
Likes: 51
'17 C63S Estate (S205) / '14 CLS 550 SB (X218) / '17 E220d (S213)
OK. Why don't you register at the AMG Private Lounge and post a thread over there with your problem? I am pretty sure, that AMG will chime in and help you!
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Okay, so I just spoke to my SA, who checked my VIN and said:
1. There are 4 recalls on my car
2. I need the 2k mile differential service
3. Since my car, a 2016 sedan with very hard downshifts from 2nd to 1st, was built in 08/2015, he will do the software upgrade for me.
I was gonna bring the car in this Friday for everything... but on the way to work, my Check Oil - Add 1 Quart light went on... so, I guess I might take it in later today.
I'll keep everyone posted with regards to the software upgrade at least.
1. There are 4 recalls on my car
2. I need the 2k mile differential service
3. Since my car, a 2016 sedan with very hard downshifts from 2nd to 1st, was built in 08/2015, he will do the software upgrade for me.
I was gonna bring the car in this Friday for everything... but on the way to work, my Check Oil - Add 1 Quart light went on... so, I guess I might take it in later today.
I'll keep everyone posted with regards to the software upgrade at least.
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Member
Joined: Aug 2016
Posts: 243
Likes: 27
W205 C63 AMG
Went to the dealers today who told me my car is up to date on all software. It's always popped a little bit revving, upshift, downshift and a tiny bit on part throttle at high revs, so I guess that's how it is with the 'noisy' software.
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
Likes: 114
From: SoCal
2016 C63S Sedan
Okay, so I just spoke to my SA, who checked my VIN and said:
1. There are 4 recalls on my car
2. I need the 2k mile differential service
3. Since my car, a 2016 sedan with very hard downshifts from 2nd to 1st, was built in 08/2015, he will do the software upgrade for me.
I was gonna bring the car in this Friday for everything... but on the way to work, my Check Oil - Add 1 Quart light went on... so, I guess I might take it in later today.
I'll keep everyone posted with regards to the software upgrade at least.
1. There are 4 recalls on my car
2. I need the 2k mile differential service
3. Since my car, a 2016 sedan with very hard downshifts from 2nd to 1st, was built in 08/2015, he will do the software upgrade for me.
I was gonna bring the car in this Friday for everything... but on the way to work, my Check Oil - Add 1 Quart light went on... so, I guess I might take it in later today.
I'll keep everyone posted with regards to the software upgrade at least.
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Well, on my way home that day the Check Oil light went off and never came back on.
When I got home I opened the hood... and don't laugh... but this dip-stick couldn't find the dip-stick... so I didn't check.
In any case, I took my car in on Thursday and they just called me to pick it up... which will be tonight or tomorrow morning.
Had the rear differential service ($200 incl tax)...
They topped off the oil...
They took care of 4 recalls...
And they updated the software to the most current, here's what is says in the email:
Found New Software. Connect Battery Charger. Perform Software Update on VGS and ME. PERF SCN Coding on Both. Recheck Operation.
Anyone know what that means?
When I got home I opened the hood... and don't laugh... but this dip-stick couldn't find the dip-stick... so I didn't check.
In any case, I took my car in on Thursday and they just called me to pick it up... which will be tonight or tomorrow morning.
Had the rear differential service ($200 incl tax)...
They topped off the oil...
They took care of 4 recalls...
And they updated the software to the most current, here's what is says in the email:
Found New Software. Connect Battery Charger. Perform Software Update on VGS and ME. PERF SCN Coding on Both. Recheck Operation.
Anyone know what that means?
Last edited by Palpatine; Mar 24, 2017 at 04:17 PM.
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Holy smokes. Just picked my car up, and whatever those codes mean above... It did the trick.
Sounds like a different car. Waaaay more pops and crackles. Only drove it for a few miles, as I had to be somewhere with the fam, but noticed the difference right away.
If you've got the old software... Go get it upgraded... You'll thank me later.
Sounds like a different car. Waaaay more pops and crackles. Only drove it for a few miles, as I had to be somewhere with the fam, but noticed the difference right away.
If you've got the old software... Go get it upgraded... You'll thank me later.
Member
Joined: Aug 2016
Posts: 81
Likes: 3
AMG C63s Coupe & F56 JCW
Holy smokes. Just picked my car up, and whatever those codes mean above... It did the trick.
Sounds like a different car. Waaaay more pops and crackles. Only drove it for a few miles, as I had to be somewhere with the fam, but noticed the difference right away.
If you've got the old software... Go get it upgraded... You'll thank me later.
Sounds like a different car. Waaaay more pops and crackles. Only drove it for a few miles, as I had to be somewhere with the fam, but noticed the difference right away.
If you've got the old software... Go get it upgraded... You'll thank me later.
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Member
Joined: Jun 2016
Posts: 238
Likes: 23
From: Florida
2017 C63S Coupe 2018 Ford Raptor 2017 Corvette Z06 2013 Mercedes C63 2012 Mercedes C63 BS
I'm stopping by the dealer tomorrow and have a buddy who works as a mech and a SA so I will ask for anyone who is in a 2017+ Sedan or Coupe
Member
Joined: Sep 2011
Posts: 202
Likes: 26
2018 750i Msport, 2018 Range Rover Autobiography, 2019 C63, 2017 F Type R
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
I've had the same SA for years. Cool cat, always taken good care of me. If you've got the same situation, should be easy.
Even if you don't, just tell your SA that your car is shifting really hard in S+ and race mode and it's very uncomfortable And you heard that the newer software fixes it.
Should work.
Member
Joined: Jun 2016
Posts: 238
Likes: 23
From: Florida
2017 C63S Coupe 2018 Ford Raptor 2017 Corvette Z06 2013 Mercedes C63 2012 Mercedes C63 BS
following up with you guys my SA informed me that any car that was built after June of 2016 has the "software upgrade" there is atm no software upgrade available for our engines/exhaust.
Junior Member
Joined: Mar 2016
Posts: 41
Likes: 12
From: Brisbane
2010 C63, 2016 C63s, 2018 GLC63s
Could this not just be a placebo effect where you want to feel something different because you're being told that a change was made?
I've got a 2016 build and there's 1 recall for the COMAND system (Australian delivery C63s) and no other foreseen updates.
If we can get more context around the VGS / ME updates are I think that lends to the credibility and your understanding when speaking with the friendly SA's
I've got a 2016 build and there's 1 recall for the COMAND system (Australian delivery C63s) and no other foreseen updates.
If we can get more context around the VGS / ME updates are I think that lends to the credibility and your understanding when speaking with the friendly SA's
Member
Joined: Feb 2017
Posts: 135
Likes: 24
From: Los Angeles
2016 C63s Sedan
Could this not just be a placebo effect where you want to feel something different because you're being told that a change was made?
I've got a 2016 build and there's 1 recall for the COMAND system (Australian delivery C63s) and no other foreseen updates.
If we can get more context around the VGS / ME updates are I think that lends to the credibility and your understanding when speaking with the friendly SA's
I've got a 2016 build and there's 1 recall for the COMAND system (Australian delivery C63s) and no other foreseen updates.
If we can get more context around the VGS / ME updates are I think that lends to the credibility and your understanding when speaking with the friendly SA's
But my SA being friendly, and a trustworthy guy over the last decade, has nothing to do with the fact that I could tell a significant difference within minutes of driving my car off the lot after the update. Period.
It's funny, cause before I bought my car, I actually test drove a different c63s, without the PE. And I thought it sounded great. Didn't even know it was an option on the c63.
I originally went to buy a c43... Wound up test driving a c63, and was completely entranced by the exhaust note... Pops and crackles. Of course the sheer power...
But my point being... When I bought the c63s, with the PE... I still loved it, but always wondered why that original vehicle I test drove, without the PE, was so much livelier.
Until I read this thread... And learned that I might have older software. Immediately peaked my interest.
Well let me tell you this...NO placebo effect my friend. If you've got the old software, get the update, you'll laugh at that notion as well.
