roken

All I can say openly is, it's definitely being looked at, and not to panic!

Certainly don't be discouraged from buying this incredible car as I know it will be resolved and then you'll be crying if you waited. It's still epic now, just waiting for the cherry on top.

fjp63amg

There is no turning back rocken. The car is produced, and in trasportation from South África to Europe.

And i would buy the same car even if didn t pop. But AMG should pay more atention to what they promise and to what they really deliver. Because sound is important, and they even tell you that now you have the Performance exhaust standard!!!

So they shouldn t allow this Kind of Mess to happen.

thanks for your effort in this matter!!! I am sure it Will help us all.

Xec

Just an anecdote, I've been noticing a lot more pops with the car now at 3000mi. Still not quite like roken's video, but at normal op temps, revving in S+ or throttle past 4.5K makes some real nice noise

scrufy

i’m not sure how “informative” he is if he's giving misinformation.
the only thing done at 2000 miles is change the diff oil.
Launch control is there from the beginning.
the break in is 1000 miles . Just read the manual.
maybe yours is behind on the software but other than that I’m not aware of any 2000 mile upgrade.

Xec

Finally took the car to some technical roads today.

I must withdraw what I said earlier in this thread. When driven HARD in full S+, the car bangs and pops like crazy and frequently. I'll go through my dashcam footage and see if it picked up any of the noise.

scrufy

glad ya got it sorted

roken

Hmm. You'll see how good the press Wagon I'm reviewing sounds in the video next week, but unfortunately still not correct. There are some very specific areas that I would ask you:

Does it bang or pop at all specifically when downshifting? When revving, does it continue to bang indefinitely or stop after 4/5 revs?

If the answer is no to both, then yes it still sounds good, but it's not in line with other AMGs or how it is supposed to be. The pull of all modern AMGs is not having to drive "hard" all the time to play the musical instrument the way you want.

B3NS_C63s_AMG

Just dropped off the car for dif oil change at my local dealer. There will only be a simple oil change and nothing special

I guess we either have to wait for AMG to step in with a software update or I'm going to delete resonator. My service advisor said if there's any updates, it can be done by owner as well...

I took the car to one of the closest roads I live by which lets you use all the HP and I notices some pops while I was on auto gear shifting + Race Mode when letting go of the throttle and coming back to it. I'll try to place few camera's next time and share my experience.

B3NS_C63s_AMG

You're right, there's only diff oil change at that milage.
Launch control is also there but since I tried to take it easy on diff (before the first diff oil change), I never tried it and per manual, this is only available after the break-in period (<1000 miles).

Xec

Bangs and pops happen during downshifts but not frequently. Throttle is the main instigator for those. Also no indefinite bangs when revving, they stop inexplicably.

Good to know that the sound is supposed to be even better than this. Looking forward to a software update.

JWreck

I think you’ll be waiting a long time for a software update. A really long time...

benzbell

I think so as well. MB can be as slow as molasses in January on things like this. Will be interesting to see if this is sorted for MY 2020. I'm considering ordering a 2020 coupe. At this point I'm going to wait and see how this all shakes out.

roken

Quick one to you guys getting diff oil changes at 3000km on the new cars: this is NO LONGER required!! It should stay as is for the first three years, this changed after later 2018 build cars.

Please check with your retailer, AMG will have sent them notification.


No update on the exhaust yet, but I hope to hear soon!

Soubido

My dealer actually called me yesterday and told me one of his customer called and complained about the exhaust note on his '19 being too quiet. He asked me if I noticed anything similar...tbh I haven't been driving my car too hard and has kept everything in Comfort so I couldn't tell him anything.

CrashTX

Thanks, I will. Was just about to make the appointment for that very service (and bring up the exhaust note issue, too)

scrufy

yep, exactly. Reading the manual really helps with newer cars. With so many features, it’s almost impossible not to bury things deep in menus etc...
the thing I forgot to say was that race mode is available from day one, or in this case mile one.
i never tried launch during break in either.
i used it just to see it turn on and hear it for a minute when I was at about 200 miles.track pace also worked and the telemetry was there.
i didnt try launch mode until about 1025 miles haha... had to wait until i was off the highway on a trip or it would have been at 1001!
also- thanks for the new info I justbread about the diff gear oil not being needed to change at 2k miles. I was just getting ready to do that.

purplewidow

Thanks for the update!!!

myfavedave

I purchased my 2019 C63 at the end of March, and they have emailed me the following:


We hope you are enjoying your Mercedes-AMG.

Your car’s performance is enhanced by its AMG-designed locking differential. After 1,875 miles, we recommend an oil service is completed to protect and maintain the components.

The price of the differential oil service was included when you purchased your car so please contact your local Retailer, Mercedes-Benz Brooklands, on 01932 373000 to book an appointment. You will not be charged for this work to be carried out.

If you would like to know more about the performance or design of your car, or have any further questions, please don’t hesitate to contact your Mercedes-Benz Retailer.

Alternatively, contact our Customer Services Team on 00800 9777 7777 or 0207 660 9993.

Thank you for choosing Mercedes-AMG.

Yours sincerely



Sally Jones
Customer Services Director
Mercedes-Benz Cars

Xec

^ My '19 manual also told me to change the diff fluid at 2K mi... got mine done at 1875...

roken

Yep my manual says it too, but I’ve confirmed direct with AMG that it is no longer required despite this being in the manual; Europe/UK anyway. Believe me I argued, but was shown a release I couldn’t argue with at dealer, then AMG Germany confirmed too. Can’t see any harm in doing it anyway, so make your own enquires.

On topic: I’ve just put out a video of the 2019 C63S Wagon, you can compare the exhaust note vs the coupe I tested last year, really is markedly different, only bangs coming off throttle. Hope to have some update this week from Affalterbach.

Wagon video:

Beast

was waiting for a Rev battle between your coupe vs the wagon to truly hear the difference!

roken

They're both as bad as each other! Both new facelifts.

esquesk

Thank you for driving this forward for us, hopefully we can get acknowledgment of an issue and some notification of a pending resolution.

NYCSoiL

I don’t have any pops or crackles

Shazbot302

Fantastic video. RBR convinced me to pass on the RS5 and get the C63S. Absolutely love the car.

Thanks for getting after AMG regarding the exhaust. Seriously, thank you! I drove next to a RS3 that poped and banged more than my facelift! Wtf!