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I had this error popup 2x while on a 30-40 mile cruise on backroads and highways. It always happens on highways roughly around 70-85 mph. The AMG service center "fixed it" last time I brought it in for this error 3 weeks ago. Once the sign shows up, the car goes into Neutral and then won't shift to drive (as I'm traveling at 70-85mph). It is incredibly dangerous as I lose all power and have to pull to the side of the road and hope no one will rear end me.
Last time I took it in to the service center, the advisor was pretty confused as he never heard of this issue on the 2018s. They ended up changing the gear shift assembly as they found - what I suspect to be an unrelated second issue - about the car not shifting into Park. (Which I posted about here several months ago, but the problem never came back).
Anyone see this issue on the 2018s+ GT/S/C/Rs?
Here is the error and the last service record (I dont know why the secretary wrote Distronic last time, but the Advisor called and had the right error looked into)
Error Last repair record Pg 1/2 Last repair record Pg 2/2
Last edited by ChargedMB; Jul 3, 2020 at 11:25 AM.
This is very serious and potentially life-threatening!
I hope you have the car off the road and on a flat bed back to the dealer!
[Love the steering wheel btw - where from? OEM?]
Yeah, its quite an issue. Hopefully the service center will be able to resolve it, cause I'm not sure what I would do next. I think its serious enough to even Lemon Law it.
The wheel is the stock dinamica wheel, I just put a yellow 3M vinyl wrap on the center stripe area.
it happened to me on my previous 2016 gts, Huge oil leak coming out the transmission/differential ...
Mercedes replaced the whole unit under warranty ...
They checked that earlier this week. Couldn't find anything to point to any leaks.
Originally Posted by NewportSLS
Many Cars .... One Life..... Lemon Law it...
As much as I hate to, I think this may happen. Its been 4 days and the techs in Germany don't even have any updates on the car. I really loved this spec and the louder exhausts, physical center console button panels and analogue gauges. I dont think there is even a used 18-19 solarbeam yellow roadster for sale in the US right now.
Wow, I dont know why I found that earlier. That oddly makes sense to me as the issue happens when I go from twisty backroads to straightaways. And the problem is fixed with a restart...
Wow, I dont know why I found that earlier. That oddly makes sense to me as the issue happens when I go from twisty backroads to straightaways. And the problem is fixed with a restart...
Yeppers. I had this happen to me when I was in Germany with a Rental GTS. We were running 270 KM/hr when the error occurred, the car went into Neutral, we glided to the next exit and into an Aral Gas Station. A few minutes before the jaunt on the Autobahn, I was on a back, country, twisty road. Nothing like loosing drive at 270 KM/hr and accelerating!
Like you have noticed, we turned off the car, turned it back on and the error went away. I found that link sitting in the parking lot at the Aral and kept it handy ever since that time. :-) Hopefully, that is your fix...it would be a shame to get rid of your Beast!
Got the car back after over a week in the shop on Monday. Drove it home fine. Started it up on Wednesday. 5 miles later I get the same issue again.
Car is going to the shop for the 3rd time. The issue has gotten worse, now it can come up after minimal driving. Before, I figured I could go 20-40 miles without it. Absolutely unacceptable.
Here is the error once again. And the service report. Seriously its time for Mercedes to step it up and treat this as a hazard. We have been full Mercedes customers for over a decade with exclusively buying their cars. This whole incident being treated like a minor problem has made us doubt our decision to stay with the brand...
Sorry about your experience, but I'd highly recommend you finding a different dealer.
I would if I could honestly. Cause the more people look at it, the more likely someone will see whats wrong.
There are only 2 dealerships in my city and both are owned by the same franchise. Only 1 is an AMG certified center.
They are going to call today with updates. Im expecting the usual, "no information until we talk to our techs in Germany" - which will most likely go on for another week.
Originally Posted by AMG 17GT
Did they change out E harness going to differential. ?
They have not, unless if that is the drivetrain CAN line mentioned above. They checked the drivetrain CAN line only after I insisted they look into it. They did not find anything.
The car was kept at their shop for over a week during the last visit where they ended up doing various software updates/resets. I also have the impression they are well out of their league on anything past minor repairs on AMG GTs; hence, their hesitation for taking an aggressive approach to this rather serious issue.
Originally Posted by DriveAMG
Setup a GoPro in the car when you drive. I’ve done that before to prove a point.
Like for proof? I was going to get one anyways, so thats actually not a bad idea for the future.
Based on your impressions, I would call as many dealers and ask to speak with their AMG tech on phone.
Maybe you can sort it out and keep car.
You mean to see if they would have done anything differently?
I had a discussion with the service advisor on Friday and he said the reason they are taking a while for each visit is because they wait for their Mercedes Germany tech team to respond. They strictly have been going by their recommendations. I have contacted MB of North America and will be discussing what their understanding is of this issue.
The first problem is your dealer replaced the wrong part. Why on earth would they replace the gear shift?! The problem is with the e-Diff. That seems quite clear, given the message on the dash.
Find a new dealer. Ask who their most senior AMG certified tech is. Work only with him/her.
I appreciate all the responses in this thread from all of you guys. Once again, the GT sub delivers.
I talked with the SA today and he said the AMG Tech team in Germany is taking point of the issue. The technicians here just gave the German team the "Blackbox data" - forgot what it is called as I was multitasking with several other stuff going on today. I'll get more information tomorrow about what it was called. Supposedly the issue might be more serious cause MB of North America called back in the evening saying they have escalated the issue for me and a replacement might be considered. That is a 4-7 week process just to get considered though.
At this point, I have come to terms with the fact that I will not get the car for the remainder of the summer. Which is a damn shame, but safety is above all.
Originally Posted by Surge
The first problem is your dealer replaced the wrong part. Why on earth would they replace the gear shift?! The problem is with the e-Diff. That seems quite clear, given the message on the dash.
Find a new dealer. Ask who their most senior AMG certified tech is. Work only with him/her.
I dont have the luxury to change dealerships, but at this point - I am satisfied the issue has gotten proper attention from the German team.
The SA told me that because this car fits between a "racecar and a traditional AMG" - they like to be extremely cautions for any suspected major repair, so thats why they have been hesitant to do anything drastic.
The gear shift part actually bothered me when I saw that was replaced, but I figured they were 100% sure that was the issue. Turned out it was a separate issue for the car.
Last edited by ChargedMB; Jul 13, 2020 at 10:20 PM.
Update:
So the dealership has been test driving my car (for over an hour each time - as per MB Connect) for the past few days after checking all the cables/harnesses and putting well over 6+ hrs on it each day of labor.
They just asked me if I can drive the car with them, since they cannot illicitly the error. I feel like this is a big no no - mostly because of safety. And that implies that they have not found anything. Also this issue is pretty unpredictable [sometimes occurs after 30 miles of driving, other times within 7 miles], so what happens if I drive it with them and the error doesn't come up? Seems like an easy way for them to say its fixed. I am going to tell them I will not do that. Does that seem fair? I believe no repairs were made since the last visit, so nothing has changed.
This issue has become a sort of nightmare and I am losing all confidence in the car. I am simply holding off till MB USA responds with their assessment for a replacement/other option. That will take 4-7 weeks. I feel like I am stuck in limbo until then.
Last edited by ChargedMB; Jul 16, 2020 at 03:33 PM.
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