Android Auto - Sporadic
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Member
Joined: Sep 2004
Posts: 195
Likes: 26
From: Canada
Android Auto - Sporadic
2020 GTc, I find the android auto working only sporadically. Doesn't seem to always connect or recognize. More often the system connects Bluetooth. Anyone else having this issue?
Last edited by big_willy; Aug 18, 2020 at 08:51 AM.
Junior Member
Joined: Aug 2020
Posts: 15
Likes: 12
From: Hilton Head Island, SC
2020 AMG GT R Roadster
Tried to connect to Android Auto when I got my GT R Roadster. Read the manuals and asked the dealer. They couldn't figure out why my Android phone wouldn't connect or activate Android Auto on the car. Even called MB USA and they had no answers. Went to dealer yesterday and they said they think car has a faulty usb port. I continued to search for the reason phone won't connect to car and then after extensive research on the MB website in the options section of the Build A Car screen, I found a disclaimer when selecting the touchpad option. If you select the touchpad option, this automatically deletes Android Auto from the car's system. Don't know why this has to be the case. Maybe there will be an update to correct the deletion of Android Auto from the car.
Joined: Aug 2020
Posts: 1
Likes: 0
2020 G550
2020 G550. I haven't been able to connect my Galaxy S9 for the past several months even though I have been using "the authentic" cable my phone came with. So far, I tried disabling Android Auto and clearing Andoid Auto's and Google Play Services' data and cache. After that, my phone gets detected by the system for a couple of minutes while the initial set up takes place; when the process is completed, the car's screen goes black and no apps appear. If I unplug my phone and immediately plug it back in, I see a message "Android auto could not be started" on the car's display. The interesting thing is that I can see my Benz in the app's list of connected cars. I also tried to uninstall the most recent Android Auto update but somehow the app updates itself during the initial setup. Ughh...
Apple Play works like a charm, OF COURSE
My phone works perfectly well with my Audi's Android Auto; therefore, Mercedes seems to be the problem. I don't see any available updates and feel like taking my car to the dealer over such a minor issue is a bit overboard. I also have a feeling the dealer won't be able to help.
Any suggestions? (No, I will not get an iPhone lol)
Apple Play works like a charm, OF COURSE
My phone works perfectly well with my Audi's Android Auto; therefore, Mercedes seems to be the problem. I don't see any available updates and feel like taking my car to the dealer over such a minor issue is a bit overboard. I also have a feeling the dealer won't be able to help.
Any suggestions? (No, I will not get an iPhone lol)
Newbie
Joined: Sep 2020
Posts: 2
Likes: 0
2020 AMG GTC
Tried to connect to Android Auto when I got my GT R Roadster. Read the manuals and asked the dealer. They couldn't figure out why my Android phone wouldn't connect or activate Android Auto on the car. Even called MB USA and they had no answers. Went to dealer yesterday and they said they think car has a faulty usb port. I continued to search for the reason phone won't connect to car and then after extensive research on the MB website in the options section of the Build A Car screen, I found a disclaimer when selecting the touchpad option. If you select the touchpad option, this automatically deletes Android Auto from the car's system. Don't know why this has to be the case. Maybe there will be an update to correct the deletion of Android Auto from the car.
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Junior Member
Joined: Aug 2020
Posts: 15
Likes: 12
From: Hilton Head Island, SC
2020 AMG GT R Roadster
I spoke with MB North America and they contacted Germany. They confirmed that Android Auto is deleted on 2020 models when you option for the touch pad. There is no fix and apparently, there won't be a fix in the future. Have to switch to an Iphone and use Apple CarPlay. Waiting for the new Iphone in October to make the switch. $220K+ for a car that does not include the latest in electronics. A bit disappointed but it is only a phone.
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Newbie
Joined: Sep 2020
Posts: 2
Likes: 0
2020 AMG GTC
I spoke with MB North America and they contacted Germany. They confirmed that Android Auto is deleted on 2020 models when you option for the touch pad. There is no fix and apparently, there won't be a fix in the future. Have to switch to an Iphone and use Apple CarPlay. Waiting for the new Iphone in October to make the switch. $220K+ for a car that does not include the latest in electronics. A bit disappointed but it is only a phone.
Junior Member
Joined: Dec 2018
Posts: 50
Likes: 24
ML 350
MB needs to update this...
Newbie
Joined: Nov 2021
Posts: 2
Likes: 0
2016 Mercedes Benz GLE 350
I also have a 2016 GLE 350 and was wondering if anyone had any success with the OBD activation tools such as this one:
I am trying to get Android Auto so any help would be appreciated!
Thanks!
EDIT: Sorry wrong thread but still interested if anyone ever used a similar OBD tool
I am trying to get Android Auto so any help would be appreciated!
Thanks!
EDIT: Sorry wrong thread but still interested if anyone ever used a similar OBD tool
Last edited by mjalil93; Nov 5, 2021 at 04:35 PM. Reason: wrong thread
Super Member
Joined: Dec 2020
Posts: 564
Likes: 453
From: Germany
AMG GTR
Hi,
As far as I know, this only works with the GT from Facelift 2019. (The models with display instead of pointer)
Here was the NTG 5.5 (manufacturer: Mitsubishi) installed. The software is apparently always there and can be activated.
That's why it works with the OBD dongle. Apple always works here. Android works with vehicles with a rotary / push button. Not with the middle touch panel.
Software is available and not activated even with the latest generation MBUX.
Funny: Here the entry-level A-Class is much more up-to-date than the GT. (and E-Class and .....and... )
In the "analog" GT, was NTG 5 or 5.1 (manufacturer: Harman / Kardon) installed. Allways a rotary / push button and simultaneously (almost always)a middle touch panel.
Apple / Android was never intended in the software.
Best regards
Stenzel
As far as I know, this only works with the GT from Facelift 2019. (The models with display instead of pointer)
Here was the NTG 5.5 (manufacturer: Mitsubishi) installed. The software is apparently always there and can be activated.
That's why it works with the OBD dongle. Apple always works here. Android works with vehicles with a rotary / push button. Not with the middle touch panel.
Software is available and not activated even with the latest generation MBUX.
Funny: Here the entry-level A-Class is much more up-to-date than the GT. (and E-Class and .....and... )
In the "analog" GT, was NTG 5 or 5.1 (manufacturer: Harman / Kardon) installed. Allways a rotary / push button and simultaneously (almost always)a middle touch panel.
Apple / Android was never intended in the software.
Best regards
Stenzel
