Problems/Issues after Emissions Recall Performed?
Hello, 2009 My GL 320 was checked in in February 14th, 2023 for emissions repairs pertaining to cheat device settlement. The vehicle was fine otherwise, drove well, no suspension, brake issues or major issues. March 17, 2023, (one month later) I was informed that the vehicle has suspension issues post repair and that the brake pedals "go all the way down" - No idea how that could have happened, but I've escalated to the General Manager at this point because these issues did not come up when the vehicle was inspected in February. The Service Manager in the San Jose location has not responded to any of the 5 voice mails and messages.
Make sure you have a full inspection of the vehicle before bringing into the dealership and then when they check it in...suspect the repair comes with new problems either due to improper care or incompetence.
Hello, 2009 My GL 320 was checked in in February 14th, 2023 for emissions repairs pertaining to cheat device settlement. The vehicle was fine otherwise, drove well, no suspension, brake issues or major issues. March 17, 2023, (one month later) I was informed that the vehicle has suspension issues post repair and that the brake pedals "go all the way down" - No idea how that could have happened, but I've escalated to the General Manager at this point because these issues did not come up when the vehicle was inspected in February. The Service Manager in the San Jose location has not responded to any of the 5 voice mails and messages.
Make sure you have a full inspection of the vehicle before bringing into the dealership and then when they check it in...suspect the repair comes with new problems either due to improper care or incompetence.
Make sure you have a full inspection of the vehicle before bringing into the dealership and then when they check it in...suspect the repair comes with new problems either due to improper care or incompetence.




If you talk the same way with SA, I don't really blame him for not answering the phone.
My X166 had AEM recall done. Engine has been fine for ~17k mile. No oil leak anywhere.




Ask for talk with General Manager about it.
The Best of Mercedes & AMG




What I like the most is pretty accurate fuel gauge. Sprinter has big. long tank and dash gauge is pretty erratic. Now I can plan my trips on desert without worry if I will make it to next station.
We have had problems with our 2010 350 GL since the "Free Install Field Measure to Update Emission Control". We noticed the oil level warning was coming on regularly and had the dealership do a heavy oil consumption test. Since the "Free Install" the vehicle now consumes 3 litres of oil per every 1000 kilometres. The dealership has done their best but it is out of their hands. We have contacted Mercedes Canada and they refuse to acknowledge the problem has to do with emission control changes. We have since learned that this is also happening to other same make vehicles as ours since the "Free Install". Has anybody else noticed the same problem?
Thank you!
Nothing that gets performed as part of the emission recall has the ability to increase oil consumption, so in this case the dealership is most likely correct. You have a problem with the car somewhere, but is is almost certainly not a result of anything they did or could have done. The first thing you need to do is find out where / how the oil is disappearing and go from there.
I don't know a lot about how vehicles function but I do know these facts.
1. The oil consumption problem started after the "Free Install Field Measure."
2. Dealership acknowledges this
3. Other older Mercedes GL 350's about the age as mine are also having the same problem
We found that after the "Free Install Field Measure to Update Emission Control", our 350 GL is burning through 3 litres of oil every 1000 kilometres. The dealership has done their best to figure out why it's happening and now we are dealing with Mercedes Canada. Other owners of similar aged vehicles are also experiencing this problem after the so called "update".
Maybe I should just put the money towards a DPF delete.
Maybe I should just put the money towards a DPF delete.
Maybe I should just put the money towards a DPF delete.[/QUOTE]
Maybe I should just put the money towards a DPF delete.




Maybe I should just put the money towards a DPF delete.
Did the car had AEM done and is under extended warranty?
The warranty gives the owner FREE testing for any CEL, regardless if the issue is covered by warranty or not.
The warranty gives the owner FREE testing for any CEL, regardless if the issue is covered by warranty or not.[/QUOTE]
Yes AEM done October 2022. Not sure what a CES is, but the Mercedes dealer told me any testing is my cost and if no part has failed all work is my cost. This means a DPF regeneration is at my cost. Maybe the dealer is wrong, but what can I do?




Someone posted the warranty here: https://mbworld.org/forums/diesel-fo...-warranty.html
If you have a CEL (check engine light), they will cover the cost to diagnose





