E-Class (W211) 2003-2009

"Puck with tail" initial impressions.....

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Old 11-29-2007, 08:03 PM
  #101  
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oh yeah

I am using this with a Verizon Treo 700w
Old 12-01-2007, 07:01 PM
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im using the tmobile dash with it everything works well steering wheel buttons and phonebook downloads but sometimes they cant hear me speak. anyone having the same issue?
Old 12-06-2007, 05:12 PM
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Video on how to install Puck with tail.

http://youtube.com/watch?v=ny352CxKbDQ

The video is 3-5 sec slower than the audio, but I tried. You should find this helpful though. Let me know if it helped anyone.

<object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/ny352CxKbDQ&rel=1"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/ny352CxKbDQ&rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
Old 12-07-2007, 11:50 AM
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S213 2020 E450 4Matic CDN Spec 07/19 build
I am in the market for a used and working "puck with tail" (Bluetooth Cradle Replacer B67875855).

Anyone have one, or a new one for much less than MB's MSRP pricing?
Old 12-10-2007, 11:58 PM
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2004 E320 4Matic
Smile Youtube Video

ktushowboat your video was very helpful. Thanks.
Old 12-18-2007, 12:09 PM
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Hopefully it will help others

Your only as strong as those you surround your self with and that is your network.

I searched all over to understand this and found how to do this install. This site was the only one that helped me out. I wanted to present a video to make it even easier. when i get a chance I will post pics for those who cant access video or need to print a quick reference.

Happy Holidays

Jimmy
Old 12-24-2007, 10:25 PM
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04 E320 4MATIC
Help with the Puck

Guys - I got the puck with the tail. The dealer placed a special order. They never installed before. They tried it on my 04 E320 for the first time. Everything works except.... There is no voice on teh speaker, so if I call, people can hear me. The phone book downloads, etc. I just don't hear anything on the speakers (even though the speaker shut off the CD when I reveice or place a call). The dealer said they contacted Mercedes Engineering and I have not heard back in a week now. Any suggestions? Did anyone hear about this before? Could the puck itself be malfunctioninig as the installation is pretty simple? The deaer said they upgraded the COMMAND center software. They also mentioned that this unit even of it is functioning, kit will stop with the new year because of the analoge/digital thing...
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
Old 12-27-2007, 01:14 AM
  #108  
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Originally Posted by MagicMaj
Guys - I got the puck with the tail. The dealer placed a special order. They never installed before. They tried it on my 04 E320 for the first time. Everything works except.... There is no voice on teh speaker, so if I call, people can hear me. The phone book downloads, etc. I just don't hear anything on the speakers (even though the speaker shut off the CD when I reveice or place a call). The dealer said they contacted Mercedes Engineering and I have not heard back in a week now. Any suggestions? Did anyone hear about this before? Could the puck itself be malfunctioninig as the installation is pretty simple? The deaer said they upgraded the COMMAND center software. They also mentioned that this unit even of it is functioning, kit will stop with the new year because of the analoge/digital thing...
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
On my phone(siemens sl75) an icon comes up to transfer the call to the MB systems manualy..otherwise the system just be muted as you described.
Old 12-28-2007, 02:36 PM
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Fletcher Jones Mercedes in Las Vegas had no idea on how to activate the phone in the radio system. Anybody recommend a dealership in California?
Old 12-28-2007, 02:59 PM
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Originally Posted by jflatt
Fletcher Jones Mercedes in Las Vegas had no idea on how to activate the phone in the radio system. Anybody recommend a dealership in California?
You should find the guide for version coding and ask the dealer to let you do it with their SDS.

I guess they would also know how to do it if they were less lazy and searched for the installation document, like AN82.61-P-0001-05T.
Old 01-04-2008, 11:40 AM
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Question

Originally Posted by ilm
Well....my dealer did finally get the 'puck with tail' to work in my car. Here is what they did - and the outcome of each step.

1. Checked/updated to make sure the software for the command center was updated to the latest version. Phone still not working

2. Check/updated the version code for the command center (I am still not sure what this is but they checked it). All setting were fine. Phone still not working.

At this point my dealer was stumped. The lead tech started looking at all of the settings for my car and found an option to turn on the phone in the teleaid options. Once he made that change - everything worked (and I mean everything). The Command center showed that I had a phone, the address book downloaded, the numeric keypad worked, speakers, mic, etc.

I did not try a non-approved MB phone, as I do not have access to one right now. I will try to borrow a friends phone and will post my results.

I hope this info help. Any questions, please let me know.
Did you guys have to upgrade the TeleAid module from the Analogue module to the Digital module first for this to work?
Old 01-04-2008, 11:52 AM
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Originally Posted by grantwoodtx
Did you guys have to upgrade the TeleAid module from the Analogue module to the Digital module first for this to work?
NO, and despite what the dealer is telling you. This will continue to work even if your TELEAID (analog) is not subscribed.

I did not upgrade mine..and it working great..

JM
Old 01-04-2008, 03:18 PM
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Talking

Originally Posted by jmorgis
NO, and despite what the dealer is telling you. This will continue to work even if your TELEAID (analog) is not subscribed.

I did not upgrade mine..and it working great..

JM
Thanks for the info!
Old 01-15-2008, 12:36 AM
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I went back to my local dealership with printed instructions from page 20 and 21 of that pdf, plus the other screenshot. And it had the install document number written on it. They must have balled them up and thrown it in the trash, because they STILL couldn't figure it out. They also told me it won't work with my BlackBerry 8300, even though it pairs up and transfers the phonebook just fine. Then they told me it was working fine with a RAZR, so I borrowed a friends RAZR and paired it up, and NOPE. I think the dealership just parked my car around the corner, let me sit there for a couple hours, then drove it back around.

Last edited by jflatt; 01-15-2008 at 12:38 AM.
Old 01-17-2008, 09:03 AM
  #115  
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2004 E500 4Matic
INSTALLED and working Great!!

First of all - Thank you everyone for your expert advice and the time you take to help others!

I inquired at MBUSA.com about putting a bluetooth system in my 2004 E500. They said I needed the phone install kit (+/- $2000). I checked with two local dealer and they confirmed the $2,000 option. Then I "stumbled" upon the MBWorld forums and read about the "Puck". For $375 bucks and about 15 minutes of my time - I now have Bluetooth syched up with my Blackberry!

EVERYTHING works great! Don't listen to what everyone says...Everyone said it wouldn't work with a Blackberry - it does. They say it won't work with Sprint - it does. Analog vs. Digital Tele-Aid...bologna! My steering wheel works! My address book downloaded! Everything! They did need to "turn on the phone" in the Tele-Aid features of the computer and after that - Bingo!

Thanks again guys! and good luck with your installs!

KJ
Old 01-29-2008, 10:50 AM
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'04 E320 with V60 already installed

Gentleones,

I'm now pretty darned confused, but fairly sure that I'm on the right track.

First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:

Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)

Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"

Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?

Thanks a zillion,
Bill

Tolland, CT • www.bill.eccles.net
Old 01-29-2008, 11:00 AM
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Originally Posted by BillEccles
Gentleones,

I'm now pretty darned confused, but fairly sure that I'm on the right track.

First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:

Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)

Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"

Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?

Thanks a zillion,
Bill

Tolland, CT • www.bill.eccles.net

There is no advantage with using the cradle/puck over the puck w/tail. The puck with tail is a solution for people that did not have the V60 cradle installed from the factory, which you did. All you need to do is throw away that god awful V60 phone and pop in a V60 puck. Not the puck w/tail, just the normal V60 puck. Since your car came equipped with the V60 cradle and phone, the dealer will not have to activate anything. You're good to go.

As for the iPhone, I dunno. I don't see any reason why it wouldn't work. I just purchased the new LG Voyager and it works flawlessly with my V60 puck.

Good luck.
Old 01-30-2008, 03:25 PM
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04 E320 Wagon
My iPhone works fine with V60 puck in E320 Wagon (including address book download, etc.).
Old 02-24-2008, 11:02 AM
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Had mine working for a while but want to know if anyone has the issue I'm having. I paired my BlackBerry 8310 with the car it it uploaded my phone book but I want to go back and delete some entries that it synched. I get an error saying the entry failed to delete. Any ideas or anyone else have this problem?
Old 02-24-2008, 10:07 PM
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Finally got the bluetooth puck with tail. Very clean install in the center console clamshell section by MB of Georgetown, TX. Fully uploads my address book from the Krazor phone, viewable on the Tel screen, as well as the dash gauge, and Tel controls from the steering wheel work perfectly. The only possible drawback is outgoing sound quality. People say I sound like I'm talking under water or through a tube, but not bad enough to be a deal breaker. Total cost including parts and labor was $542.

Last edited by Scambo; 02-24-2008 at 10:21 PM.
Old 04-01-2008, 08:01 PM
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Whoa, I'm glad I stumbled across this thread. I'm in the process of installing this system. It looks like I can use B67875855 in place of installing a cradle and having to still buy a B67875856 BT puck.

Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.

captrivers
Old 04-01-2008, 09:11 PM
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Originally Posted by captrivers
Whoa, I'm glad I stumbled across this thread. I'm in the process of installing this system. It looks like I can use B67875855 in place of installing a cradle and having to still buy a B67875856 BT puck.

Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.

captrivers
It should, after you get it "version coded" at your dealer...I have the same setup (but with NAV)

JM
Old 04-02-2008, 08:04 AM
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It should, after you get it "version coded" at your dealer...I have the same setup (but with NAV)

JM
That's the delimma. Will it work without the NAV.
Old 04-02-2008, 12:39 PM
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Originally Posted by captrivers
That's the delimma. Will it work without the NAV.
I don't think you're asking the right question. I think what you want to know is whether it will work with the Audio 50 unit, which is what it sounds like you have (i.e. with cassette).
Old 04-02-2008, 12:49 PM
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murman, you've got it. I do have the cassette player. So Audio 50 unit is what I need to reference my questions to. Thanks.

Does anyone know if the #B67875855 Bluetooth Adapter (Puck with Tail) will work with an Audio 50 unit?


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