Youtube Video
"Puck with tail" initial impressions.....
Newbie
Joined: Nov 2007
Posts: 5
Likes: 0
From: New Jersey
E320
Video on how to install Puck with tail.
http://youtube.com/watch?v=ny352CxKbDQ
The video is 3-5 sec slower than the audio, but I tried. You should find this helpful though. Let me know if it helped anyone.
<object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/ny352CxKbDQ&rel=1"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/ny352CxKbDQ&rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
The video is 3-5 sec slower than the audio, but I tried. You should find this helpful though. Let me know if it helped anyone.
<object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/ny352CxKbDQ&rel=1"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/ny352CxKbDQ&rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
Super Member
Joined: Aug 2006
Posts: 724
Likes: 50
From: Vancouver Canada
S213 2020 E450 4Matic CDN Spec 07/19 build
I am in the market for a used and working "puck with tail" (Bluetooth Cradle Replacer B67875855).
Anyone have one, or a new one for much less than MB's MSRP pricing?
Anyone have one, or a new one for much less than MB's MSRP pricing?
Newbie
Joined: Nov 2007
Posts: 5
Likes: 0
From: New Jersey
E320
Hopefully it will help others
Your only as strong as those you surround your self with and that is your network.
I searched all over to understand this and found how to do this install. This site was the only one that helped me out. I wanted to present a video to make it even easier. when i get a chance I will post pics for those who cant access video or need to print a quick reference.
Happy Holidays
Jimmy
I searched all over to understand this and found how to do this install. This site was the only one that helped me out. I wanted to present a video to make it even easier. when i get a chance I will post pics for those who cant access video or need to print a quick reference.
Happy Holidays
Jimmy
Newbie
Joined: Dec 2007
Posts: 1
Likes: 0
04 E320 4MATIC
Help with the Puck
Guys - I got the puck with the tail. The dealer placed a special order. They never installed before. They tried it on my 04 E320 for the first time. Everything works except.... There is no voice on teh speaker, so if I call, people can hear me. The phone book downloads, etc. I just don't hear anything on the speakers (even though the speaker shut off the CD when I reveice or place a call). The dealer said they contacted Mercedes Engineering and I have not heard back in a week now. Any suggestions? Did anyone hear about this before? Could the puck itself be malfunctioninig as the installation is pretty simple? The deaer said they upgraded the COMMAND center software. They also mentioned that this unit even of it is functioning, kit will stop with the new year because of the analoge/digital thing...
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
Senior Member
Joined: Jun 2006
Posts: 375
Likes: 0
From: Toronto Ont Canada
GL350
Guys - I got the puck with the tail. The dealer placed a special order. They never installed before. They tried it on my 04 E320 for the first time. Everything works except.... There is no voice on teh speaker, so if I call, people can hear me. The phone book downloads, etc. I just don't hear anything on the speakers (even though the speaker shut off the CD when I reveice or place a call). The dealer said they contacted Mercedes Engineering and I have not heard back in a week now. Any suggestions? Did anyone hear about this before? Could the puck itself be malfunctioninig as the installation is pretty simple? The deaer said they upgraded the COMMAND center software. They also mentioned that this unit even of it is functioning, kit will stop with the new year because of the analoge/digital thing...
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
I am thinking about going to another dealer but don't want to pay again (since I paid for the unit and installtion already even though it is not working).
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MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
I guess they would also know how to do it if they were less lazy and searched for the installation document, like AN82.61-P-0001-05T.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 1,461
Likes: 9
From: Treasure Island, FL
GLE 63S
Well....my dealer did finally get the 'puck with tail' to work in my car. Here is what they did - and the outcome of each step.
1. Checked/updated to make sure the software for the command center was updated to the latest version. Phone still not working
2. Check/updated the version code for the command center (I am still not sure what this is but they checked it). All setting were fine. Phone still not working.
At this point my dealer was stumped. The lead tech started looking at all of the settings for my car and found an option to turn on the phone in the teleaid options. Once he made that change - everything worked (and I mean everything). The Command center showed that I had a phone, the address book downloaded, the numeric keypad worked, speakers, mic, etc.
I did not try a non-approved MB phone, as I do not have access to one right now. I will try to borrow a friends phone and will post my results.
I hope this info help. Any questions, please let me know.
1. Checked/updated to make sure the software for the command center was updated to the latest version. Phone still not working
2. Check/updated the version code for the command center (I am still not sure what this is but they checked it). All setting were fine. Phone still not working.
At this point my dealer was stumped. The lead tech started looking at all of the settings for my car and found an option to turn on the phone in the teleaid options. Once he made that change - everything worked (and I mean everything). The Command center showed that I had a phone, the address book downloaded, the numeric keypad worked, speakers, mic, etc.
I did not try a non-approved MB phone, as I do not have access to one right now. I will try to borrow a friends phone and will post my results.
I hope this info help. Any questions, please let me know.
Senior Member
Joined: Dec 2003
Posts: 258
Likes: 1
From: Jacksonville
2013 SLK
I did not upgrade mine..and it working great..
JM
MBWorld Fanatic!
Joined: Dec 2007
Posts: 1,461
Likes: 9
From: Treasure Island, FL
GLE 63S
Newbie
Joined: Nov 2007
Posts: 4
Likes: 0
2004 E500
I went back to my local dealership with printed instructions from page 20 and 21 of that pdf, plus the other screenshot. And it had the install document number written on it. They must have balled them up and thrown it in the trash, because they STILL couldn't figure it out. They also told me it won't work with my BlackBerry 8300, even though it pairs up and transfers the phonebook just fine. Then they told me it was working fine with a RAZR, so I borrowed a friends RAZR and paired it up, and NOPE. I think the dealership just parked my car around the corner, let me sit there for a couple hours, then drove it back around.
Last edited by jflatt; Jan 15, 2008 at 12:38 AM.
Junior Member
Joined: Jan 2008
Posts: 17
Likes: 0
From: Rhode Island
2004 E500 4Matic
INSTALLED and working Great!!
First of all - Thank you everyone for your expert advice and the time you take to help others!
I inquired at MBUSA.com about putting a bluetooth system in my 2004 E500. They said I needed the phone install kit (+/- $2000). I checked with two local dealer and they confirmed the $2,000 option. Then I "stumbled" upon the MBWorld forums and read about the "Puck". For $375 bucks and about 15 minutes of my time - I now have Bluetooth syched up with my Blackberry!
EVERYTHING works great! Don't listen to what everyone says...Everyone said it wouldn't work with a Blackberry - it does. They say it won't work with Sprint - it does. Analog vs. Digital Tele-Aid...bologna! My steering wheel works! My address book downloaded! Everything! They did need to "turn on the phone" in the Tele-Aid features of the computer and after that - Bingo!
Thanks again guys! and good luck with your installs!
KJ
I inquired at MBUSA.com about putting a bluetooth system in my 2004 E500. They said I needed the phone install kit (+/- $2000). I checked with two local dealer and they confirmed the $2,000 option. Then I "stumbled" upon the MBWorld forums and read about the "Puck". For $375 bucks and about 15 minutes of my time - I now have Bluetooth syched up with my Blackberry!
EVERYTHING works great! Don't listen to what everyone says...Everyone said it wouldn't work with a Blackberry - it does. They say it won't work with Sprint - it does. Analog vs. Digital Tele-Aid...bologna! My steering wheel works! My address book downloaded! Everything! They did need to "turn on the phone" in the Tele-Aid features of the computer and after that - Bingo!
Thanks again guys! and good luck with your installs!
KJ
Newbie
Joined: Jul 2007
Posts: 6
Likes: 0
'04 E320 with V60 already installed
Gentleones,
I'm now pretty darned confused, but fairly sure that I'm on the right track.
First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:
Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)
Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"
Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?
Thanks a zillion,
Bill
Tolland, CT • www.bill.eccles.net
I'm now pretty darned confused, but fairly sure that I'm on the right track.
First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:
Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)
Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"
Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?
Thanks a zillion,
Bill
Tolland, CT • www.bill.eccles.net
MBWorld Fanatic!
Joined: Apr 2006
Posts: 8,137
Likes: 26
From: Maryland
Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
Gentleones,
I'm now pretty darned confused, but fairly sure that I'm on the right track.
First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:
Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)
Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"
Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?
Thanks a zillion,
Bill
Tolland, CT • www.bill.eccles.net
I'm now pretty darned confused, but fairly sure that I'm on the right track.
First, I bought my E320 used (I'll spare you the details, but suffice it to say I love this thing) and when I got it, it had a V60 installed in the cradle. The phone is mostly dead as the battery won't hold a charge, and that's OK, because it's yesterday's phone. I'm wanting to stick a Bluetooth thingy in this car and, hopefully, use it with an iPhone. So, two questions:
Is there an advantage to using the V60-style puck (p/n B67875856) over the cradle replacer (p/n B67875855--hopefully, I have both p/n's correct)? If so, what is it? Price? Ease of installation? I would consider using the cradle replacer if I could bury the replacer a little deeper in the car and free up the center armrest for some other use. (Is that more than one question?!)
Second, if the car has had the V60 operating in it before, which I think it has, will I need to get my dealer to do anything with the programming? Or should this work "out of the box?"
Third (OK, I'm trying to sneak a third item in under the radar!), has anybody used either one of these units with an iPhone?
Thanks a zillion,
Bill
Tolland, CT • www.bill.eccles.net
There is no advantage with using the cradle/puck over the puck w/tail. The puck with tail is a solution for people that did not have the V60 cradle installed from the factory, which you did. All you need to do is throw away that god awful V60 phone and pop in a V60 puck. Not the puck w/tail, just the normal V60 puck. Since your car came equipped with the V60 cradle and phone, the dealer will not have to activate anything. You're good to go.
As for the iPhone, I dunno. I don't see any reason why it wouldn't work. I just purchased the new LG Voyager and it works flawlessly with my V60 puck.
Good luck.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 1,461
Likes: 9
From: Treasure Island, FL
GLE 63S
Had mine working for a while but want to know if anyone has the issue I'm having. I paired my BlackBerry 8310 with the car it it uploaded my phone book but I want to go back and delete some entries that it synched. I get an error saying the entry failed to delete. Any ideas or anyone else have this problem?
Senior Member
Joined: Apr 2005
Posts: 293
Likes: 0
From: Austin, TX
'13 E550 W4
Finally got the bluetooth puck with tail. Very clean install in the center console clamshell section by MB of Georgetown, TX. Fully uploads my address book from the Krazor phone, viewable on the Tel screen, as well as the dash gauge, and Tel controls from the steering wheel work perfectly. The only possible drawback is outgoing sound quality. People say I sound like I'm talking under water or through a tube, but not bad enough to be a deal breaker. Total cost including parts and labor was $542.
Last edited by Scambo; Feb 24, 2008 at 10:21 PM.
Member
Joined: Apr 2006
Posts: 113
Likes: 0
From: Louisiana
03 E500 Sport, 03 Eddie Bauer Explorer, 06 Pro Street Chopper
Whoa, I'm glad I stumbled across this thread. I'm in the process of installing this system. It looks like I can use B67875855 in place of installing a cradle and having to still buy a B67875856 BT puck.
Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.
captrivers
Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.
captrivers
Senior Member
Joined: Dec 2003
Posts: 258
Likes: 1
From: Jacksonville
2013 SLK
Whoa, I'm glad I stumbled across this thread. I'm in the process of installing this system. It looks like I can use B67875855 in place of installing a cradle and having to still buy a B67875856 BT puck.
Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.
captrivers
Now here's the prob. I have the tele-aid system(which is disabled) but, no NAV COMMAND. Will this system(B67875855) still work without the NAV COMMAND.
captrivers
JM
Member
Joined: Apr 2006
Posts: 113
Likes: 0
From: Louisiana
03 E500 Sport, 03 Eddie Bauer Explorer, 06 Pro Street Chopper
It should, after you get it "version coded" at your dealer...I have the same setup (but with NAV)
JM
JM
Super Member
Joined: Aug 2006
Posts: 724
Likes: 50
From: Vancouver Canada
S213 2020 E450 4Matic CDN Spec 07/19 build
Member
Joined: Apr 2006
Posts: 113
Likes: 0
From: Louisiana
03 E500 Sport, 03 Eddie Bauer Explorer, 06 Pro Street Chopper
murman, you've got it. I do have the cassette player. So Audio 50 unit is what I need to reference my questions to. Thanks.
Does anyone know if the #B67875855 Bluetooth Adapter (Puck with Tail) will work with an Audio 50 unit?
Does anyone know if the #B67875855 Bluetooth Adapter (Puck with Tail) will work with an Audio 50 unit?
