Sirius satellite radio problem
#1
Sirius satellite radio problem
I leased a new E-350 on July 31. The only problem I'm having is with satellite radio reception. About one or two times per day the screen will say "searching for signal (or possibly acquiring signal)." I'm always in wide open spaces with no obstacles. Sometimes I get no music and other times I only get only one station while the message is on the screen. 90% of the time the sat radio works fine, but these blackouts are becoming annoying. Anyone familiar with this problem and specific details to tell the MB service department?
Other than this one problem, this car is incredible!
Other than this one problem, this car is incredible!
#2
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'06 E 350 4matic wagon; '05 E 500 4matic sedan; '09 S550 4matic
Bring it back fast. No reason if there are no obstructions. Your car is brand new so let MB worry about it. It is annoying enough that I lose it from trees, leaves, embankments, etc.
#3
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I would suggest to any owners experiencing SDARS problems that you mention DTB P-B-82.60/426b which will establish a EDAC (Enhanced Diagnostic Assistance Center) case. It is important that cases be generated nationwide in order to expeditiously resolve these issues.
For any owners wanting a copy of the DTB to present to their SA please PM your email address.
For any owners wanting a copy of the DTB to present to their SA please PM your email address.
#4
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'08 AM Vantage V8 - '03 E500
Check out the orbital paths of the Sirius satellites in relation to the ground:
http://www.heavens-above.com/orbitdi...sp?satid=26390
http://www.heavens-above.com/orbitdi...sp?satid=26483
http://www.heavens-above.com/orbitdi...sp?satid=26626
The "Ground Track" map shows the current position of the satellite. Sirius claims that, since the satellite tracks move "faster" in relation to the earth when they are over the Southern Hemisphere, two of the three satellites are over the Northern Hemisphere at any given time. Maybe so. I don't know from orbital mechanics. I do know that the XM satellites are in geosynchronous orbits over the equator, and I don't have the problems with XM reception in my car that people are always reporting with their Sirius reception.
http://www.heavens-above.com/orbitdi...sp?satid=26390
http://www.heavens-above.com/orbitdi...sp?satid=26483
http://www.heavens-above.com/orbitdi...sp?satid=26626
The "Ground Track" map shows the current position of the satellite. Sirius claims that, since the satellite tracks move "faster" in relation to the earth when they are over the Southern Hemisphere, two of the three satellites are over the Northern Hemisphere at any given time. Maybe so. I don't know from orbital mechanics. I do know that the XM satellites are in geosynchronous orbits over the equator, and I don't have the problems with XM reception in my car that people are always reporting with their Sirius reception.
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#8
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2015 ML 350
Starbrite's in a very shaded road area, his signal drops out... its not the same problem. We're talking about perfrect reception with a "Searching For Signal" Screen showing on the Comand, not a channel name/number.
#9
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Sorry Barry, someone says Sirius and I get the overwhelming urge to vent !
#10
Wow! Thanks to all for the information on this problem. My goal is to supply MB Service with some compass heading (no pun intended) toward
a resolution. When I get mysterious car issues with past vehicles, I try to get a repair campaign number from owners with similar problems. It cuts down on shop time or having the service writer give you the "what the hell are you talking about" look.
Once again thank you all for your help and response. You guys are great!
a resolution. When I get mysterious car issues with past vehicles, I try to get a repair campaign number from owners with similar problems. It cuts down on shop time or having the service writer give you the "what the hell are you talking about" look.
Once again thank you all for your help and response. You guys are great!
#11
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Excellent strategy, check your Private Messages (PM).
#12
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E-ZGO 53hp., 1999 E 430 sport, 2004 E 55, 2008 Tahoe LTZ on 24"s
I leased a new E-350 on July 31. The only problem I'm having is with satellite radio reception. About one or two times per day the screen will say "searching for signal (or possibly acquiring signal)." I'm always in wide open spaces with no obstacles. Sometimes I get no music and other times I only get only one station while the message is on the screen. 90% of the time the sat radio works fine, but these blackouts are becoming annoying. Anyone familiar with this problem and specific details to tell the MB service department?
Other than this one problem, this car is incredible!
Other than this one problem, this car is incredible!
#13
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Unfortunately this reception problem is common, do a search and you will find many threads. Part of the problem is MB has no control over Sirius and the propagation of their signal. When the radio says "searching for signal" I believe that means the radio is working.
It is not a reception problem. Its an erroneous display sent to the Comand Screen only. The Sat radio is playing what its supposed to. If it were a reception problem, there would be no music and the DIC would say "NO Signal".
Last edited by Barry45RPM; 08-14-2007 at 10:38 PM.
#14
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'08 AM Vantage V8 - '03 E500
When you get only one channel, is it by chance Channel 184? That's the one Sirius channel that's available on Sirius radios that aren't activated/registered with Sirius. I don't have Sirius, but I assume that Channel 184 has no music. If you are getting only Channel 184 at times, that would tell me that something is intermittently interfering with the registration/activation setting of your radio. That probably wouldn't be a reception problem. It's likely to be a problem for the dealer, not Sirius, since I don't think that Sirius would change the radio's status from registered to unregistered and back again. All this assumes that the one channel you get at times is 184. If not, disregard.
#15
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2015 ML 350
Its absolutely, positively a problem with the SDARS installed into the car. Not Sirius. Its a line of code somewhere, probably. Remember that the DIC display ALWAYS displays the proper info, even when the Comand is not. MBUSA is looking into it real hard.
I had the same problem in the Comand/Sat set up thruout the entire time I owned my 2004, & I have it in this 2007 too.
I had the same problem in the Comand/Sat set up thruout the entire time I owned my 2004, & I have it in this 2007 too.
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2015 Iridium Silver Luxury Edition C300 4Matic
Sometimes only current channel is available.
Last weekend, I had this problem in my 2008 C300: The radio would play normally on the Sirius channel I had previously selected, but it would not indicate the song's title (title area was blank) and would not accept to change channels.
Is this a problem with my radio receiver?
Pierre
Is this a problem with my radio receiver?
Pierre