E-Class (W211) 2003-2009

URGENT: NHTSA Opens investigation into fuel leaks on the W211 E Class

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Old 12-24-2014, 11:51 PM
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Does it mean that I can take my 2005 e320 to dealer to get my fuel leak fixed?
Old 12-29-2014, 05:06 PM
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Originally Posted by slimsol
Does it mean that I can take my 2005 e320 to dealer to get my fuel leak fixed?
I called my local dealer and they said they haven't heard of anything yet and said it needs to be listed on a "VMI" before they can perform and warranty work.
Old 12-31-2014, 02:22 PM
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2003 E55 AMG, WSR C Sport Racer, 1948 Indian Chief
Complaint filed. ODI #10669345
2003 E55 AMG
I have the fuel sender/fuel pump leak issue and the SBC brake fail. Unfortunately, the SBC failure was just beyond the 10 extended warranty, so I will have to pay for that repair. All of this causes me to sell what otherwise is a great car. Have had it for two years and enjoyed it immensely, but I just will not tolerate repeated fuel leak issues due to a lousy design.
Old 01-01-2015, 10:51 PM
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Originally Posted by pkmcgee
Complaint filed. ODI #10669345
2003 E55 AMG
I have the fuel sender/fuel pump leak issue and the SBC brake fail. Unfortunately, the SBC failure was just beyond the 10 extended warranty, so I will have to pay for that repair. All of this causes me to sell what otherwise is a great car. Have had it for two years and enjoyed it immensely, but I just will not tolerate repeated fuel leak issues due to a lousy design.
X2 I already sold mine for the same reasons you covered.
Old 01-09-2015, 04:27 PM
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NHTSA confirmation: http://www.benzworld.org/forums/w211...l#post11002122
MBUSA response to inquiry: http://www.benzworld.org/forums/w211...l#post11048290

"letters to affected vehicles will begin to go out later in the month" once confirmation of receiving letter is posted by a fellow member you can have dealer check Vehicle Master Inquiry (VMI) to confirm if your VIN is included or if in MBUSA market check here http://www.mbusa.com/mercedes/recall
Old 01-13-2015, 10:18 AM
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the reports I see also don't mention that as of right now it does NOT cover amg models.
Old 01-14-2015, 02:56 PM
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FINALLY
Old 01-16-2015, 12:11 PM
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Should this thread be pinned?
Old 01-16-2015, 02:03 PM
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Exclamation

1) Does this mean that we can take our car to a MB dealership and get all of this work done for free?


2) Will they replace all of those components (fuel tank, including the fuel filling limiter valve, the in-tank fuel filter/sender, and the in-tank fuel pump)? Or will they only replace one or more if they seem to be broken?
Old 01-16-2015, 06:07 PM
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MBUSA docs - AMG vehicles see DTB, page 7.
Attached Files
File Type: pdf
Letter Warranty Extension (1).pdf (476.2 KB, 951 views)
File Type: pdf
Warranty extension.pdf (83.7 KB, 2173 views)
File Type: pdf
47.10_63b.pdf (716.6 KB, 662 views)

Last edited by konigstiger; 02-03-2015 at 04:23 PM.
Old 01-16-2015, 06:07 PM
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2004 e320 and 99 e320 wagon
Hello, I just bought a 2004 e320 with 83K miles. when I went to test drive it the gas tank was half full. I bought the car and filled it up on the way home. woke up to fuel leaking from behind the drivers rear tire. did some research and found out about the warranty extension. I took my car in this morning and they are replacing the entire fuel tank assembly.
Old 01-16-2015, 07:14 PM
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Originally Posted by bflaig79
1) Does this mean that we can take our car to a MB dealership and get all of this work done for free?


2) Will they replace all of those components (fuel tank, including the fuel filling limiter valve, the in-tank fuel filter/sender, and the in-tank fuel pump)? Or will they only replace one or more if they seem to be broken?
The work will be done only if you have a problem that occurs. From what I've checked out the cars that are 03-08 all say tank on the recall and the 09s say something about the senders. I don't understand why the 47.10 document says that AMGs are not covered at this time because I did verify on one of my clients cars that his E55 does have the warranty extension.
Old 01-16-2015, 09:10 PM
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Originally Posted by Blitz2639
The work will be done only if you have a problem that occurs. From what I've checked out the cars that are 03-08 all say tank on the recall and the 09s say something about the senders. I don't understand why the 47.10 document says that AMGs are not covered at this time because I did verify on one of my clients cars that his E55 does have the warranty extension.
Good question as it shouldn't matter if it's an AMG or not. The components are the same.
Old 01-20-2015, 03:38 PM
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Finally

This is great news. I get tired of cleaning up my garage floor if I accidently put in to much fuel. LOL can't wait to be able to actually fill the tank again, this as been a long road.
I wonder if we have to wait for the letter or if we can just call and schedulle an appointment for the repair?
Old 01-20-2015, 04:09 PM
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Call MBUSA CAC to see if VIN is included 800-367-6372 then schedule appointment. Print copy of letter above (post 435) to submit to SA so there is no confusion.

Last edited by konigstiger; 01-20-2015 at 04:20 PM.
Old 01-20-2015, 04:34 PM
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Originally Posted by Blitz2639
the reports I see also don't mention that as of right now it does NOT cover amg models.
Letter says no AMG models but dealership told me MBUSA may cover it. I got it fixed by a MB certified shop for less than half of what dealership wanted.

I'll send in all paperwork and fight this until I get my money back. I have no issues paying for repairs that are necessary due to wear and tear or bc I break something but not bc of a design flaw while MB banks on these issues big time.
Old 01-28-2015, 02:16 PM
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2011 E350 Bluetec, 1996 S320 & 2006 E320 CDI Sold to my son & 2017 GMC 2500 Diesel Pick up
Mine went in for this work

Well I called Monday to MBUSA and verified my diesel was covered and they said it was and to schedule a service appointment. Done took it in and was just called by Schumacher MB in Scottsdale saying it is not covered & would be 800 in parts. I told him of my call to MBUSA and that the extention letter mentions diesels. He asked for a copy so he could fight it out on his end. So I just scanned it to him. We shall see now.
Old 01-28-2015, 07:50 PM
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Are they supposed to provide a loaner while car is being worked on UNDER EXTENDED WARRANTY?
Old 01-28-2015, 08:16 PM
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Its up to the dealership. My dealership said they will give a loaner car but i ddint ask if its free loaner
Old 01-29-2015, 04:35 AM
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Glad I saw this since my wife and I are going to be doing a lot of driving with the car next month.

Already emailed my advisor about it and taking the car in today to have everything looked at. Guess we'll be stuck with a loaner for a few days if something does get caught.

Cheers to the original poster!
Old 01-29-2015, 12:06 PM
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dropped my e320 at dealership. they will let me k now if repairs are covered or not
Old 01-29-2015, 12:15 PM
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Thumbs down

Just brought my '03 E500 into the dealer earlier this week.

Had them inspect the fuel tank, etc as mentioned in the MB letter.

They didn't find any issues with my tank (no leaking, evidence of past leaks, stains, etc)

Came back to pick up my car and they charged me $ 95 for labor......

I asked my SA what I was paying for and he said "well the recall only pays for the service if we did find something faulty or in need of replace. Since yours checked out fine I gotta charge you for the labor."

SMH........
Old 01-29-2015, 12:26 PM
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Originally Posted by bflaig79
Just brought my '03 E500 into the dealer earlier this week.

Had them inspect the fuel tank, etc as mentioned in the MB letter.

They didn't find any issues with my tank (no leaking, evidence of past leaks, stains, etc)

Came back to pick up my car and they charged me $ 95 for labor......

I asked my SA what I was paying for and he said "well the recall only pays for the service if we did find something faulty or in need of replace. Since yours checked out fine I gotta charge you for the labor."

SMH........
Was your car leaking fuel? did you find gas leak under rear seat ?
Old 01-29-2015, 12:30 PM
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Originally Posted by slimsol
Was your car leaking fuel? did you find gas leak under rear seat ?
I had what seemed to be a small fuel odor when I would refill the tank.

The dealer went in and removed the back seats to inspect the tank and they said they didn't find anything wrong
Old 01-29-2015, 01:42 PM
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Originally Posted by bflaig79
I had what seemed to be a small fuel odor when I would refill the tank.

The dealer went in and removed the back seats to inspect the tank and they said they didn't find anything wrong
Did you top it off? Chances are fuel fumes would surface if tank was topped off. Which dealer was that in the Bay Area?


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