URGENT: NHTSA Opens investigation into fuel leaks on the W211 E Class
#527
MBWorld Fanatic!
Ok I finally took my car in this morning. My service rep told me that they wont be able to diagnose the car till Monday but he is saying that they usually replace the whole entire fuel tank components/ sending units since its covered by extended warranty and it might take 2-3 weeks. My service rep is really top notch and very helpful. He also gave me a free 100pt car inspection and provided me a brand new w205 as a loaner car. Well, they can hold my car as long as they want while im having a blast driving the new C.
And also my cousin has an 07 E350. But for some reason his VIN# didnt come up via (MBUSA website) if he can make a claim regarding this fuel leak issue under extended warranty. I thought this extended warranty covers all E-class 03-09. Should he still take his car to the dealer? Any number where he can call to see if hes cover by the warranty accurately? Thanks
And also my cousin has an 07 E350. But for some reason his VIN# didnt come up via (MBUSA website) if he can make a claim regarding this fuel leak issue under extended warranty. I thought this extended warranty covers all E-class 03-09. Should he still take his car to the dealer? Any number where he can call to see if hes cover by the warranty accurately? Thanks
#529
Junior Member
Join Date: Jan 2013
Location: UAE
Posts: 52
Likes: 0
Received 0 Likes
on
0 Posts
E55 AMG 2003
Is this warranty applied worldwide, I have the same issue in my E55 in UAE but the care imported from Japan, the dealer here in UAE want to charge me $4500 to replace the whole Fuel Tank Components to fix the leak which is coming from the fuel filter (passenger side)
![smash](https://mbworld.org/forums/images/smilies/smashfreak.gif)
#530
Out Of Control!!
Warranties are issued by the selling company (MBUSA here) so probably not.
You might be able to use the documentation to ask for coverage.
#531
Junior Member
Join Date: Dec 2014
Location: South Shore, MA
Posts: 72
Likes: 0
Received 0 Likes
on
0 Posts
2009 E350, 2015 GLK350 4Matic
Father in law mentioned it at his drop off for a separate issue [windows won't roll down--his computer is knackered I think], and they said "nope, your car isn't affected and no recalls"--2009 E350. Are they lying to him?
#532
#533
Out Of Control!!
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,440 Likes
on
3,153 Posts
'71 Pinto
#534
MBWorld Fanatic!
Join Date: Feb 2014
Location: MA
Posts: 6,142
Received 1,501 Likes
on
1,173 Posts
2008 E350 4Matic, 2011 E350 4matic
Recalls and extended warranties are two different things. There's no recall on the gas tank so yes, there's no recall. If there's a leak though, it will be fixed under the extended warranty. By just extending the warranty, they get away with just fixing the ones that have a leak instead of fixing all cars regardless if there's a leak or not that a recall would require.
#535
Senior Member
Today I picked up my car after fuel tank replacement. Car was at dealer's for nearly a month. I had given them car with a tank half full, and that was how they returned it to me. So, immediately after taking possession of car, I headed to Costco to fill up. Pump kept on clicking off, possibly like 5-6 times, but I was able to get a full tank. Not sure if clicking off was a pump problem or something wrong with my car, falsely "reading" tank was full. I guess I'll have to wait till next fill-up and see what happens. Nice to know no more gas odor inside cabin.
I also submitted receipts for warranty reimbursements for prior failed work I had done at INDYs. I was told to wait like 3 weeks for a check.
I also submitted receipts for warranty reimbursements for prior failed work I had done at INDYs. I was told to wait like 3 weeks for a check.
#536
Today I picked up my car after fuel tank replacement. Car was at dealer's for nearly a month. I had given them car with a tank half full, and that was how they returned it to me. So, immediately after taking possession of car, I headed to Costco to fill up. Pump kept on clicking off, possibly like 5-6 times, but I was able to get a full tank. Not sure if clicking off was a pump problem or something wrong with my car, falsely "reading" tank was full. I guess I'll have to wait till next fill-up and see what happens. Nice to know no more gas odor inside cabin.
I also submitted receipts for warranty reimbursements for prior failed work I had done at INDYs. I was told to wait like 3 weeks for a check.
I also submitted receipts for warranty reimbursements for prior failed work I had done at INDYs. I was told to wait like 3 weeks for a check.
#537
Junior Member
[QUOTE=Hsg08;6348436]So PZEV cars have their own extended warranty coverage (California car) "emission related components" 15yrs/150k miles??
The local dealer just replaced my fuel tank components and said nothing about the warranty, either the MBUSA extended coverage or the PZEV 'emission related components" coverage. Charged $521 to replace leaking fuel filter module. I never had any gasoline smells or leaks on this car.
Can anyone confirm that this is covered on the emission warranty?
The local dealer just replaced my fuel tank components and said nothing about the warranty, either the MBUSA extended coverage or the PZEV 'emission related components" coverage. Charged $521 to replace leaking fuel filter module. I never had any gasoline smells or leaks on this car.
Can anyone confirm that this is covered on the emission warranty?
#538
Junior Member
[QUOTE=Stuttgarten;6370748]Today I picked up my car after fuel tank replacement. Car was at dealer's for nearly a month. I had given them car with a tank half full, and that was how they returned it to me. So, immediately after taking possession of car, I headed to Costco to fill up. Pump kept on clicking off, possibly like 5-6 times, but I was able to get a full tank. Not sure if clicking off was a pump problem or something wrong with my car, falsely "reading" tank was full. I guess I'll have to wait till next fill-up and see what happens. Nice to know no more gas odor inside cabin.
Our local Costcos were a real problem filling gas into our E350 and 328i, had to turn the nozzle upside down and keep restarting the flow. They just recently slowed the pumps down a little and the problem seems to have gone away.
Our local Costcos were a real problem filling gas into our E350 and 328i, had to turn the nozzle upside down and keep restarting the flow. They just recently slowed the pumps down a little and the problem seems to have gone away.
#539
MBWorld Fanatic!
Join Date: Dec 2007
Location: Sin City
Posts: 1,862
Likes: 0
Received 4 Likes
on
3 Posts
2005 E55 AMG - - 2005 SL55 AMG - - - - - - 2006 SLK55 AMG - - - - - - 2013 Ducati Diavel AMG -
My Dealership just contacted me stating that my new tank, sending unit, and additional parts are now in. They diagnosed my tank/fuel smell issues months ago in January. It took them 3 months to receive the replacement parts since this issue seems to be in high demand to fix. They didn't keep my car though and in the meantime just told me not to fill it full, just to 3/4 max and it won't leak. That did help for a simple fix and going to drop it off soon when I return stateside..
#540
Out Of Control!!
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,440 Likes
on
3,153 Posts
'71 Pinto
If your vehicle is PZEV, Emissions warranty - Fuel Metering System - Fuel Pressure Regulator w/Integrated Fuel Filter see attachment. If not, and experience gas odor 15 year extended warranty.
Last edited by konigstiger; 04-17-2015 at 12:37 PM.
#541
Junior Member
Thanks.
Just TT dealer, who said MBZ wants them to inspect all W211 E350s for fuel leaks, including PZEZ vehicles that were not covered in the Bulletin.
Just TT dealer, who said MBZ wants them to inspect all W211 E350s for fuel leaks, including PZEZ vehicles that were not covered in the Bulletin.
#542
#544
Senior Member
Join Date: Jun 2013
Location: Los Angeles, CA
Posts: 284
Likes: 0
Received 15 Likes
on
13 Posts
MB W212, MB W218, BMW F06, BMW F48
[QUOTE=PeterLech;6402838]
Your dealer shouldnt charged you to replace the fuel filter module since your car is PZEV CA which covers all emission system and components under pzev manufacturers warranty coverage.
Like Konigster said if your car is PZEV in the state of CA, all emission control system and components are covered under the manufacturers warranty for 15yrs/150k miles whichever first occur.
My dd 07 E350 is a PZEV CA car. I took my car to my local MB authorized dealership two months ago regarding the fuel leak issue under the NHTSA fuel leak extended warranty. I didnt know that my car is PZEV till konigster and my service advisor told me. I really think its better that our cars are PZEV because it covers a lot of parts more than you can think of.
Just ask konigster if he can pull out your PZEV manufacturer warranty coverage so you are aware whats covered and whats not. Hope this help bro.
So PZEV cars have their own extended warranty coverage (California car) "emission related components" 15yrs/150k miles??
The local dealer just replaced my fuel tank components and said nothing about the warranty, either the MBUSA extended coverage or the PZEV 'emission related components" coverage. Charged $521 to replace leaking fuel filter module. I never had any gasoline smells or leaks on this car.
Can anyone confirm that this is covered on the emission warranty?
The local dealer just replaced my fuel tank components and said nothing about the warranty, either the MBUSA extended coverage or the PZEV 'emission related components" coverage. Charged $521 to replace leaking fuel filter module. I never had any gasoline smells or leaks on this car.
Can anyone confirm that this is covered on the emission warranty?
Like Konigster said if your car is PZEV in the state of CA, all emission control system and components are covered under the manufacturers warranty for 15yrs/150k miles whichever first occur.
My dd 07 E350 is a PZEV CA car. I took my car to my local MB authorized dealership two months ago regarding the fuel leak issue under the NHTSA fuel leak extended warranty. I didnt know that my car is PZEV till konigster and my service advisor told me. I really think its better that our cars are PZEV because it covers a lot of parts more than you can think of.
Just ask konigster if he can pull out your PZEV manufacturer warranty coverage so you are aware whats covered and whats not. Hope this help bro.
Last edited by Hsg08; 04-20-2015 at 02:29 AM.
#545
Junior Member
Join Date: Sep 2002
Location: N. CAL
Posts: 71
Likes: 0
Received 0 Likes
on
0 Posts
'00 ML320, '07 E550
How to get reimbursed
I paid the dealer last year to fix this issue and would like to get reimbursed but don't know the contact number or website.
Does anyone know?
TIA
Does anyone know?
TIA
#546
Member
#547
Junior Member
Join Date: Sep 2002
Location: N. CAL
Posts: 71
Likes: 0
Received 0 Likes
on
0 Posts
'00 ML320, '07 E550
#548
Member
Can anyone tell me how we'd know if a car is a PZEV or not? I bought mine used, but it was originally sold in California. It's a 2007 E350, and I don't have the gas smell problem...yet.
#549
MBWorld Fanatic!
Join Date: Feb 2014
Location: MA
Posts: 6,142
Received 1,501 Likes
on
1,173 Posts
2008 E350 4Matic, 2011 E350 4matic
Run the vin through EPCnet or any of those vin decoder sites. Pzev feature code is 917. Regular gas is 915.
#550
Make a copy of your DL, your Registration, the invoice and the credit card receipt and hand it to your SA. If he's unfamiliar with it show him the letter.