MBRACE
Thread Starter
Senior Member
Joined: Nov 2009
Posts: 345
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From: NY
2010 E550 4matic, 2008 MDX, 2011 335i Vert
MBRACE
Has anyone tried out the new MBRACE plus yet? Was in a parking garage and was still able to connect and have directions beamed to the navi system. Was surprised at how quickly/easily it works. I guess question is will it be worth paying $500 and change a year to keep it.
Member
Joined: May 2007
Posts: 95
Likes: 1
From: Los Angeles
E350 Sedan, P2, Driver's Assist, Panorama roof
Well, beaming directions works with the regular MBRACE as well, so you don't need MBRACE Plus for that. The only things u get extra with the Plus are, Weather, Route assistance, and concierge service... MBRACE uses Verizon's cellular service, so it'll work where ever they have reception. I'm using the free trial for 6 months, but I don't think I'll keep it. At least, not the Plus service.
Last edited by jumper4000; Dec 17, 2009 at 04:44 PM.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Have teleaid in my new 2010 ML550. When I made the introductary call they said I could get routes, directions, concierge servie, etc. All at no charge additional. I have the free one year and suscribed for the 2nd year. So far I see no difference between MBRACE and Teleaid. I guess I will find out more when I take delivery of my new E in early Feb.
MBWorld Fanatic!
Joined: Sep 2008
Posts: 4,336
Likes: 8
Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
"Service is available on any vehicle equipped with a digital Telematics Control Unit (in general, vehicles produced since Model Year 2005, and earlier models that received an analog-to-digital upgrade), EXCEPT vehicles retailed from November 16, 2008, through November 15, 2009. Mercedes-Benz mbrace service will be available for those vehicles beginning November 16, 2010."
However the big problem is for people with a one year contract (free from MB when you buy the car) who purchased their vehicle between Nov 2008 and Nov 2009. You will not be able to convert to Mbrace until Nov 2010.
It's a contractual agreement between MBUSA and TeleAid. So, owners are out of luck and will have no service between the time their TeleAid expires and Nov 2010 (when they can get Mbrace.)
Also those folks cannot take advantage of the Mbrace $299 lifetime deal. Because they can't get Mbrace until Nov 2010.
If you talk to either TeleAid or Mbrace, they are upset that nobody saw ahead to get the contract sorted out to the consumer's benefit. Another MBUSA short sighted blunder.
Member
Joined: Oct 2009
Posts: 120
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From: Los Angeles
2015 C300 4Matic
Here's the official word:
"Service is available on any vehicle equipped with a digital Telematics Control Unit (in general, vehicles produced since Model Year 2005, and earlier models that received an analog-to-digital upgrade), EXCEPT vehicles retailed from November 16, 2008, through November 15, 2009. Mercedes-Benz mbrace service will be available for those vehicles beginning November 16, 2010."
"Service is available on any vehicle equipped with a digital Telematics Control Unit (in general, vehicles produced since Model Year 2005, and earlier models that received an analog-to-digital upgrade), EXCEPT vehicles retailed from November 16, 2008, through November 15, 2009. Mercedes-Benz mbrace service will be available for those vehicles beginning November 16, 2010."
thanks for laying it out clearly, and yes, this is absurd. I'm going to start looking into some consumer rights loopholes(especially here in California) because our services are no longer functioning as described. Without search and send Tele-aid is just a very very slow and unstable cell phone connection to some fool near a computer.
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MBWorld Fanatic!
Joined: Sep 2008
Posts: 4,336
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
OT: bigevil, I think you missed this post of mine.... https://mbworld.org/forums/3845829-post9.html
ET or AL or......
ET or AL or......
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Super Member
Joined: Jan 2008
Posts: 518
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From: Orange County, CA
E350
thanks for laying it out clearly, and yes, this is absurd. I'm going to start looking into some consumer rights loopholes(especially here in California) because our services are no longer functioning as described. Without search and send Tele-aid is just a very very slow and unstable cell phone connection to some fool near a computer.
Please let me know if you find out anything... I gave MBRACE a call a couple weeks ago and was also told I couldn't sign up for the $299 lifetime plan. I asked if I could sign up in advance, or if there was some way to lock in the rate for us, but they said there was no way for them to do that...
