2010 E350 (W212) command control knob
Newbie
Joined: May 2017
Posts: 1
Likes: 0
2011 E-350 Sedan
2011 E350 Luxury Scroll Knob Issue
I just recently replaced the command control knob myself in my 2011 E-350 Sedan. Altogether it was about $205 to do myself with a part from E-bay.
Just today I was on Sirius XM, I had just used a preset number to get to a station - decided to change stations with the command wheel and it will only scroll 3 stations ahead or behind. When I switch to AM/FM or any other function that requires scroll everything works normally.
Any ideas?
Just today I was on Sirius XM, I had just used a preset number to get to a station - decided to change stations with the command wheel and it will only scroll 3 stations ahead or behind. When I switch to AM/FM or any other function that requires scroll everything works normally.
Any ideas?
Newbie
Joined: Jun 2017
Posts: 8
Likes: 0
C300
Solution From USA
I have already posted on C-Class thread and I think this might help you guys as well:
The plastic internal shaft has a breaking point. Not sure if this was designed as preventive measure to save the entire unit from breaking or just sneaky planned obsolescence.
There is a seller in USA who also offers an upgraded aluminium shaft.
Attached is a helpful PDF file on how to do the replacement.
They have it on Amazon Prime too
IE Works Replacement Shaft
The plastic internal shaft has a breaking point. Not sure if this was designed as preventive measure to save the entire unit from breaking or just sneaky planned obsolescence.
There is a seller in USA who also offers an upgraded aluminium shaft.
Attached is a helpful PDF file on how to do the replacement.
They have it on Amazon Prime too
IE Works Replacement Shaft
MBWorld Fanatic!
Joined: Feb 2014
Posts: 6,190
Likes: 1,550
From: MA
2008 E350 4Matic, 2011 E350 4matic
In addition to just the shaft, you can just send the whole comand knob to some company who will do the work for you, you just need to take it out. It's on eBay for $60.
https://www.ebay.com/itm/Repair-Serv...t/112202609938
https://www.ebay.com/itm/Repair-Serv...t/112202609938
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
It was my first claim on the ext warranty, so I'm still underwater on the financial analysis / ROI.
Super Member
Joined: Jun 2005
Posts: 771
Likes: 13
From: USA
E550
I was able to replace the shaft based on info in this thread and the linked YouTube videos. However, I'm having problems getting the center console release cover to snap back into place. Anyone else encounter a similar issue? I can get it to slide back on, it just won't snap/click into place. Any advice on how to get it back together?TIA
