Wiper blade change in maintenance plan
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E 350
Wiper blade change in maintenance plan
Are wiper blade changes included in the 4 year maintenance plan by MB...?
My wiper was making streak marks on the windscreen and therefore I asked them to change it. Afterwards they tried to charge me $80 for that. I made a stink about it and how it's listed on the MBUSA website. After a lengthy discussion the service manager agreed to waive the fee for now but said that he won't be replacing it free in future since it's not included in the plan.
I thought everything listed on the MB service manual was included and wiper changes are recommended in the B service
.
Any inputs.....? Thanks.
My wiper was making streak marks on the windscreen and therefore I asked them to change it. Afterwards they tried to charge me $80 for that. I made a stink about it and how it's listed on the MBUSA website. After a lengthy discussion the service manager agreed to waive the fee for now but said that he won't be replacing it free in future since it's not included in the plan.
I thought everything listed on the MB service manual was included and wiper changes are recommended in the B service
. Any inputs.....? Thanks.
Last edited by pamiboy; Jan 17, 2016 at 01:23 AM.
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MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
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2010 E350 Luxury Sedan, Engine 272 (V6)
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Are wiper blade changes included in the 4 year maintenance plan by MB...?
My wiper was making streak marks on the windscreen and therefore I asked them to change it. Afterwards they tried to charge me $80 for that. I made a stink about it and how it's listed on the MBUSA website. After a lengthy discussion the service manager agreed to waive the fee for now but said that he won't be replacing it free in future since it's not included in the plan.
I thought everything listed on the MB service manual was included and wiper changes are recommended in the B service.
Any inputs.....? Thanks.
My wiper was making streak marks on the windscreen and therefore I asked them to change it. Afterwards they tried to charge me $80 for that. I made a stink about it and how it's listed on the MBUSA website. After a lengthy discussion the service manager agreed to waive the fee for now but said that he won't be replacing it free in future since it's not included in the plan.
I thought everything listed on the MB service manual was included and wiper changes are recommended in the B service
. Any inputs.....? Thanks.
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2011 E550 P2 4M Sedan
prepaid maintenance only covers what is required in the guide. There are recommended items that are not covered by the plan like changing wiper blades and rotating tires. However, a dealer may change the wipers for free for their customers. One of my local dealers said they include wiper blade changes in the services if you buy the plan from them. I didn't purchase from them and their invoice did not include that part so I don't think they changed them.
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
It also depends on how you ask for them. Audi included them in the maintenance back when maintenance was included - but - if you said "put on new wiper blades" then you got charged. If you said "the wipers are streaking, please check them" then you got it for free.
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E 350
Is that for real? Are dealers that stupid? Why would the wording of request make a difference if you are basically asking the same thing to do? Sounds rather silly.
Last edited by pamiboy; Jan 17, 2016 at 09:51 PM.
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E 350
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From: Portsmouth, VA
2010 E350, Sold 1998 C230
As for the prepaid maintenance question, if you tell them the wipers are making noise and streaking, then it is their job to fix the issue. If you tell them to replace the wipers then they can say that you just wanted them changed, hence the charge. If they gave you a set for free at their inflated price, they did you a nice favor hoping for your business. But I'm way too cheap to go this route, and will stick with doing as much of my own maintenance as possible.
Wiper blades are a very quick and easy job on this car. Flip up the arm, rotate the blade, slide the old one off and new one on. But they aren't normally cheap. A set of bosch blades from a site like autohausaz.com will set you back 38 bucks, a set at the dealer is over 50. You can get cheaper versions, I got a set from Trico a year ago and paid about 15 bucks for the pair from rockauto on a closeout sale.
Even with new blades I still had chatter. What I have found over the last year what helps the most is to use Rain-x on the windshield and keep the blade wiped down often. I've also wiped down the blades with the paper towel I used to put the rainex on and it further reduces the noise and chatter. If you are not familiar with Rain-x it is a liquid you put on the glass that puts a film on the glass that sheds the water. In a moderate rain, you don't even need to use the wipers, it beads off if you are moving at speed. The rain-x provides that extra bit of lubrication to keep the blade moving without dragging on the surface of the glass.
Wiper blades are a very quick and easy job on this car. Flip up the arm, rotate the blade, slide the old one off and new one on. But they aren't normally cheap. A set of bosch blades from a site like autohausaz.com will set you back 38 bucks, a set at the dealer is over 50. You can get cheaper versions, I got a set from Trico a year ago and paid about 15 bucks for the pair from rockauto on a closeout sale.
Even with new blades I still had chatter. What I have found over the last year what helps the most is to use Rain-x on the windshield and keep the blade wiped down often. I've also wiped down the blades with the paper towel I used to put the rainex on and it further reduces the noise and chatter. If you are not familiar with Rain-x it is a liquid you put on the glass that puts a film on the glass that sheds the water. In a moderate rain, you don't even need to use the wipers, it beads off if you are moving at speed. The rain-x provides that extra bit of lubrication to keep the blade moving without dragging on the surface of the glass.
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2010 E550 P2 w/AMG Sport Package + Pano, 2015 Nissan Pathfinder
As for the prepaid maintenance question, if you tell them the wipers are making noise and streaking, then it is their job to fix the issue. If you tell them to replace the wipers then they can say that you just wanted them changed, hence the charge. If they gave you a set for free at their inflated price, they did you a nice favor hoping for your business. But I'm way too cheap to go this route, and will stick with doing as much of my own maintenance as possible.
Wiper blades are a very quick and easy job on this car. Flip up the arm, rotate the blade, slide the old one off and new one on. But they aren't normally cheap. A set of bosch blades from a site like autohausaz.com will set you back 38 bucks, a set at the dealer is over 50. You can get cheaper versions, I got a set from Trico a year ago and paid about 15 bucks for the pair from rockauto on a closeout sale.
Even with new blades I still had chatter. What I have found over the last year what helps the most is to use Rain-x on the windshield and keep the blade wiped down often. I've also wiped down the blades with the paper towel I used to put the rainex on and it further reduces the noise and chatter. If you are not familiar with Rain-x it is a liquid you put on the glass that puts a film on the glass that sheds the water. In a moderate rain, you don't even need to use the wipers, it beads off if you are moving at speed. The rain-x provides that extra bit of lubrication to keep the blade moving without dragging on the surface of the glass.
Wiper blades are a very quick and easy job on this car. Flip up the arm, rotate the blade, slide the old one off and new one on. But they aren't normally cheap. A set of bosch blades from a site like autohausaz.com will set you back 38 bucks, a set at the dealer is over 50. You can get cheaper versions, I got a set from Trico a year ago and paid about 15 bucks for the pair from rockauto on a closeout sale.
Even with new blades I still had chatter. What I have found over the last year what helps the most is to use Rain-x on the windshield and keep the blade wiped down often. I've also wiped down the blades with the paper towel I used to put the rainex on and it further reduces the noise and chatter. If you are not familiar with Rain-x it is a liquid you put on the glass that puts a film on the glass that sheds the water. In a moderate rain, you don't even need to use the wipers, it beads off if you are moving at speed. The rain-x provides that extra bit of lubrication to keep the blade moving without dragging on the surface of the glass.
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Absolutely, the same for me. I stopped using Rainx altogether because of this issue. It ruins the blades in no time and they start streaking. Keep the windshield clean and wipe the blades with a soft cloth is all you need to do to preserve the life of the blade and stop streaks. Rainx is not a lubricant in any fashion of the word.
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Previous: 2011 e550 Current 2014 E350
My dealer replaces them during A and B maintenance and I don't have pre-paid maintenance plan, even non-MB service around here replace them.
Guess, it is time for you to look for a new dealer for maintenance.
Guess, it is time for you to look for a new dealer for maintenance.
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2010 E550 P2 w/AMG Sport Package + Pano, 2015 Nissan Pathfinder
The blades chatter when I got the car but it didn't rain enough to pin it down exactly why. When I replace blades, I'll see how it goes and stick with rain-x all around until I run out. If the chatter comes back then I'll ax it and just re-up to do the other windows. I never had this problem on previous vehicles in which I used rain-x on those as well.
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Absolutely, the same for me. I stopped using Rainx altogether because of this issue. It ruins the blades in no time and they start streaking. Keep the windshield clean and wipe the blades with a soft cloth is all you need to do to preserve the life of the blade and stop streaks. Rainx is not a lubricant in any fashion of the word.
you guys use it on the other windows? rear? sides?
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Absolutely, the same for me. I stopped using Rainx altogether because of this issue. It ruins the blades in no time and they start streaking. Keep the windshield clean and wipe the blades with a soft cloth is all you need to do to preserve the life of the blade and stop streaks. Rainx is not a lubricant in any fashion of the word.
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I have never thought to use RainX on the other windows. I wash my car enough that dirt build up is not an issue and I usually don't have any issue with seeing out of those windows. I may give that a whirl though for kicks.
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From: Portsmouth, VA
2010 E350, Sold 1998 C230
Well, I've been using it on this car for the past year and have used on my other vehicles for years and never had an issue with streaking or chatter so all I can say is go with what works for ya.
