Vossen Warranty Saves the Day!
#1
Junior Member
Thread Starter
Vossen Warranty Saves the Day!
So i decided to post this just to let other people know about Vossen and their warranty which is fantastic! I bought my car used and it already had the Rims installed from the previous owner. Well, after posting pics here on the forum I found that there were known issues with these rims structurally so I began to pay a little more attention when cleaning them.
Turns out I do in fact have hairline cracks on both of my front rims in each area where the spoke meets the outer rim. So I contacted someone from Vossen who returned my email very quickly and informed me that they would certainly honor the structural lifetime warranty and would be glad to switch all 4 of my rims for any of the new CV series they have in stock!
I just wanted to post here and let everyone know about Vossen's awesome customer service and warranty!
Turns out I do in fact have hairline cracks on both of my front rims in each area where the spoke meets the outer rim. So I contacted someone from Vossen who returned my email very quickly and informed me that they would certainly honor the structural lifetime warranty and would be glad to switch all 4 of my rims for any of the new CV series they have in stock!
I just wanted to post here and let everyone know about Vossen's awesome customer service and warranty!
#3
Junior Member
Thread Starter
Honestly, I'm not sure. I've heard that they have made improvements so I would think these new CV series are better than the old CV series I had installed. Either way It doesn't matter to me much because they all have the lifetime warranty.
#4
Former Vendor of MBWorld
It was a pleasure to assist you We value our customers and stand behind our products 100% regardless of 2nd or 3rd party of ownership. Glad to help - Diego -
Btw,
Everything now is reversed engineered to TUV standards.
Btw,
Everything now is reversed engineered to TUV standards.
#5
Super Member
WOW. This is standup! I think after I ditch my Niche wheels, the Vossen's I'd originally wanted will be going on my car! VFS2 all the way!
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VossenWheels (10-21-2016)
#7
Former Vendor of MBWorld
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#9
Super Member
This pleases me. I was actually gonna save up for some Work Zeast ST1s but now that Vossen is doing this collaboration with Work I'm interested. All three designs are nice, can't go wrong with any of them.
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VossenWheels (10-22-2016)
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VossenWheels (10-22-2016)
#11
Former Vendor of MBWorld
Yes. The wheels are designed and engineered by us here in the USA and manufactured in Japan by Work. I've had the pleasure of visiting each of their manufacturing and assembly facilities in Japan to see exactly how our wheels are made.
We will debut a full manufacturing video soon on the Vossen x Work series.
We will debut a full manufacturing video soon on the Vossen x Work series.
#13
Man I hate to say it but KJ @ Vossen wouldn't stand behind the rims after one left me stranded on my S65. I really appreciate guys like Diego but KJ wanted the posts deleted. They wanted me to buy a new rim and I don't trust them to go through that nightmare again.