Command Issues - Memory Card & Music Register Stopped Playing
#1
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2020 E450 4Matic Sedan
Command Issues - Memory Card & Music Register Stopped Playing
I have been playing music files from both the register & the memory card, but now neither works. Also my satellite radio won't change channels. Once or twice I lost all sound/audio, but fixed this issue by turning off car, walking away with key, and then returning to car and restarting. Is there a way to reset the Command system? Any other advise?
Thanks,
Martin
Thanks,
Martin
#3
MBWorld Fanatic!
My guess is you need software update like I need.
As anything esle would be crazy since the screen locks up. or such.
Yes to REBOOT
Press and hold the volume knob below screen on dash for 10 seconds or so.
The screen will flash and it will look like you re-started car.... and turn back on to where it was but hopefully everything working...
Good luck
As anything esle would be crazy since the screen locks up. or such.
Yes to REBOOT
Press and hold the volume knob below screen on dash for 10 seconds or so.
The screen will flash and it will look like you re-started car.... and turn back on to where it was but hopefully everything working...
Good luck
#4
MBWorld Fanatic!
My guess is you need software update like I need.
As anything esle would be crazy since the screen locks up. or such.
Yes to REBOOT
Press and hold the volume knob below screen on dash for 10 seconds or so.
The screen will flash and it will look like you re-started car.... and turn back on to where it was but hopefully everything working...
Good luck
As anything esle would be crazy since the screen locks up. or such.
Yes to REBOOT
Press and hold the volume knob below screen on dash for 10 seconds or so.
The screen will flash and it will look like you re-started car.... and turn back on to where it was but hopefully everything working...
Good luck
#5
MBWorld Fanatic!
See this thread: https://mbworld.org/forums/e-class-w...ble-error.html
They couldnot find error or fix.
Went back again and said same problem PLEASE CHECK if there is software update and update my maps.
They said they updated command software and maps and it fixed it for about 9 months.
Now my issue is back again when I try to use maps but like any computer when the screen or functions lock up a REBOOT can fix but not permanently as they have some glitch in software...
SO ask your dealer to check.
#6
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2020 E450 4Matic Sedan
I did the reset and my satellite radio works fine now, but no luck with the music register or the memory card. Will a software update potentially fix this issue? Does Mercedes do the software updates free of charge? Can I do a software update without going to the dealer? This is very frustrating since I have TONS of music on my memory card and I travel through tunnels every day to and from work.
Thanks,
Martin
Thanks,
Martin
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#9
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Join Date: Dec 2018
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2010 E350 4Matic sedan
No, you don’t need a code. Similar thing happened to me recently where I had some work done on my remote starter. I left the shop and realized that my command was all screwed up (no volume, satellite wasn’t working, DVD player was messed up). I unplugged the battery for a minute and that fixed everything.
#13
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#16
MBWorld Fanatic!
any shop (or anybody) who purchased the Mercedes Star or whatever the correct name is can update. That system connects to Mercedes and can do all updates just like the dealer shop.
That system cost $20000+ so it is not cheap either.