Extended warranty issues!!!
08-05-2019, 10:41 PM
#1
Junior Member
Thread Starter
Extended warranty issues!!!
Little help, please...I have 2014 E350 4Matic,Sport,29000 miles...I bought car on 8/31/2015,brand new, with full factory warranty 4 years,50000 miles... I did all service on time in Mercedes Benz service...I still have, confirmed by dealer remaining 25 days of factory warranty,and i was looking to purchase extended warranty/before original factory warranty expires/ for another 3 years,75000 miles... I called 3 different dealers for quote, and i was told 3 times i am NOT eligible for extended warranty thru Mercedes Benz...I asked why,and no additional reasons given...Any ideas, please let me know??? Thanks...
08-05-2019, 11:34 PM
#2
MBWorld Fanatic!
Join Date: Feb 2014
Location: MA
Posts: 6,137
Received 1,499 Likes
on
1,171 Posts
2008 E350 4Matic, 2011 E350 4matic
Did you check with one of the vendors in the extended warranty subforum on here? There's a few vendors mentioned and they can give you a quote on the costs once you give them your VIN number. They should be able to quote you a price on the warranty. If not, at least they can give you a reason.
The following users liked this post:
Johnny Rad (08-06-2019)
08-05-2019, 11:39 PM
#3
Junior Member
Thread Starter
Did you check with one of the vendors in the extended warranty subforum on here? There's a few vendors mentioned and they can give you a quote on the costs once you give them your VIN number. They should be able to quote you a price on the warranty. If not, at least they can give you a reason.
08-06-2019, 11:47 AM
#4
Senior Member
Although you bought your car on 8/15/15, your 2014 car may have already been punched/in service before then, so the 4 yr has already passed. Your dealer may be lying to you, so confirm the "in service" date with MB USA, or with any other dealer.
I had that same experience with my Jaguar, I brought up that issue with dealer's general manager & they gave me a free 2 extra years' factory extended warranty.
If the dealer where you bought still insists on that you still have 20 days of warranty left, then make THEM sell you the extended warranty!
I had that same experience with my Jaguar, I brought up that issue with dealer's general manager & they gave me a free 2 extra years' factory extended warranty.
If the dealer where you bought still insists on that you still have 20 days of warranty left, then make THEM sell you the extended warranty!
Last edited by NickTH; 08-06-2019 at 11:49 AM.
The following users liked this post:
KEY08 (08-06-2019)
08-06-2019, 06:36 PM
#5
Junior Member
Thread Starter
Although you bought your car on 8/15/15, your 2014 car may have already been punched/in service before then, so the 4 yr has already passed. Your dealer may be lying to you, so confirm the "in service" date with MB USA, or with any other dealer.
I had that same experience with my Jaguar, I brought up that issue with dealer's general manager & they gave me a free 2 extra years' factory extended warranty.
If the dealer where you bought still insists on that you still have 20 days of warranty left, then make THEM sell you the extended warranty!
I had that same experience with my Jaguar, I brought up that issue with dealer's general manager & they gave me a free 2 extra years' factory extended warranty.
If the dealer where you bought still insists on that you still have 20 days of warranty left, then make THEM sell you the extended warranty!
08-06-2019, 07:13 PM
#6
MBWorld Fanatic!
Since you have owned it from new did you modify anything specific ( like an ecu tune) that would cause Mercedes to flag your car? This has happened to others before. Once flagged you are screwed for life.
08-06-2019, 07:36 PM
#7
Junior Member
Thread Starter
No,car is 💯 stock... I just spoke with MB customer service and i told em what is going on...They confirmed service date in 8/31/15 and expiration of my factory warranty on 8/31/19...So another 25 day to go,no problem...Also no any other problem on MB side,my car is fully eligible for extended warranty thru Mercedes Benz,even pre paid maintenance... I was told maybe dealer punched wrong win no.or something else,or maybe looking on wrong page on MB site,why knows...At least i now i am ok now...
The following users liked this post:
KEY08 (08-06-2019)
Trending Topics
08-06-2019, 08:25 PM
#8
MBWorld Fanatic!
Join Date: Feb 2014
Location: MA
Posts: 6,137
Received 1,499 Likes
on
1,171 Posts
2008 E350 4Matic, 2011 E350 4matic
No,car is 💯 stock... I just spoke with MB customer service and i told em what is going on...They confirmed service date in 8/31/15 and expiration of my factory warranty on 8/31/19...So another 25 day to go,no problem...Also no any other problem on MB side,my car is fully eligible for extended warranty thru Mercedes Benz,even pre paid maintenance... I was told maybe dealer punched wrong win no.or something else,or maybe looking on wrong page on MB site,why knows...At least i now i am ok now...
https://mbworld.org/forums/extended-...-warranty.html
08-06-2019, 08:28 PM
#9
Junior Member
Thread Starter
Did you get a quote from one of the vendors mentioned in the thread below? If you read the thread, they're always a bit cheaper than the dealer anyway.
https://mbworld.org/forums/extended-...-warranty.html
https://mbworld.org/forums/extended-...-warranty.html
