E-Class (W212) 2010 - 2016: E 350, E 550
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No Sound from Speakers

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Old Mar 15, 2020 | 11:10 AM
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W221/W222/W213/X290
No Sound from Speakers

I’ve posted before where the sound just cut out while I was driving on the highway and out of no where the sound went out while playing the radio.

I just swapped out the AMP with another one and still nothing. I did a hard reset and even set factory settings to the radio. I honestly don’t know what else could be causing this. Does anyone have any ideas? I’ve checked every single fuse and relay. Batteries are good and healthy as well.
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Old Mar 15, 2020 | 12:04 PM
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2013 SL550 BiTurbo
Optical loop interrupted?
Bad Head unit(pre-amp)?
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Old Mar 15, 2020 | 12:05 PM
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OP needs to update profile to show what year his W212 is. If it is before 2016, there should be an engineering menu that allows a diagnostic test of the audio system components IIRC?
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Old Mar 15, 2020 | 12:17 PM
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Originally Posted by LILBENZ230
OP needs to update profile to show what year his W212 is. If it is before 2016, there should be an engineering menu that allows a diagnostic test of the audio system components IIRC?
2014 E350. I went into the engineering menu and found nothing with the diagnostic test.
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Old Mar 15, 2020 | 12:18 PM
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Originally Posted by couldnthinkaone
Optical loop interrupted?
Bad Head unit(pre-amp)?
could very well be the optical loop being interrupted. I have to take it to Mercedes but they charge an arm and a leg to test
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Old Mar 15, 2020 | 12:20 PM
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self diagnostic should show if there is a loop interruption. know anyone that'll let you swap head units for testing?
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Old Mar 15, 2020 | 12:29 PM
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Originally Posted by couldnthinkaone
self diagnostic should show if there is a loop interruption. know anyone that'll let you swap head units for testing?

I think the head unit is coded with the VIN, so I wouldn’t be able to do it my self. Someone at Mercedes would have to do it for us
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Old Mar 15, 2020 | 01:19 PM
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The 2014s are the ones known to short/melt the wiring in the HK system. No weird smells or anything?

Have a look here for engineering menu screen shots:

https://mbworld.org/forums/glk-class...ml#post6691974
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Old Mar 15, 2020 | 04:57 PM
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Originally Posted by LILBENZ230
The 2014s are the ones known to short/melt the wiring in the HK system. No weird smells or anything?

Have a look here for engineering menu screen shots:

https://mbworld.org/forums/glk-class...ml#post6691974
I went into the engineering menu and found that the “loud speaker” had an error code and says “NG”. I reset the system but nothing.

I also found that the amp i purchased off of eBay is a 9055 model and the model I have is a 9056. Literally the same shape and everything just different model. Not sure if that’s a problem or not.
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