E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

About getting new oem dampers

Old Jul 20, 2021 | 11:57 PM
  #1  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Question About getting new oem dampers

Hello,
I newly adopted an used W212(2011 e350 4matic), and I found that I should change its dampers.
By looking under the body, I could recognize its part-number as 'A212-323-73-13', but I could not find any new oem parts to replace through web pages.
Are there any websites or pages that I may look and find the new oem dampers? If not, could you please suggest any recommendations?
As I am a newb to MB, it would be a great help if you could share your ideas and experience.

Many Thanks
Reply
Old Jul 21, 2021 | 07:59 AM
  #2  
bmwpowere36m3's Avatar
MBWorld Fanatic!
 
Joined: Jun 2020
Posts: 1,363
Likes: 1,012
'11 E350, '11 E550, '98 M3, '95 E320
VIN?

FCPEuro, RMEuropean, AutohausAZ, PelicanParts, ECSTuning, etc…
Reply
Old Jul 21, 2021 | 09:51 AM
  #3  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by bmwpowere36m3
VIN?

FCPEuro, RMEuropean, AutohausAZ, PelicanParts, ECSTuning, etc…

The VIN is WDDHF8HB6BA398968
Reply
Old Jul 21, 2021 | 11:11 AM
  #4  
JCM_MB's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: May 2021
Posts: 2,524
Likes: 2,041
From: US
2008 E350, 2012 ML350, 2014 E350, 2015 ML350
Originally Posted by AaronKK
Hello,
I newly adopted an used W212(2011 e350 4matic), and I found that I should change its dampers.
By looking under the body, I could recognize its part-number as 'A212-323-73-13', but I could not find any new oem parts to replace through web pages.
Are there any websites or pages that I may look and find the new oem dampers? If not, could you please suggest any recommendations?
As I am a newb to MB, it would be a great help if you could share your ideas and experience.

Many Thanks
I am sorry, but are you certain of that part number? Here is what I found


Though I am no expert on MB parts numbering, I can guess 212 (series), 320 (suspension), xx xx (details)
Reply
Old Jul 21, 2021 | 11:25 AM
  #5  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Here's what MB parts catalog shows.



Attached Files
File Type: pdf
WDDHF8HB6BA398968.pdf (601.5 KB, 117 views)
Reply
Old Jul 21, 2021 | 06:08 PM
  #6  
MBNUT1's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2002
Posts: 4,975
Likes: 1,343
From: Cincinnati
2010 E350 4Matic
What is informing you that you need new dampers? How many miles?
Reply
Old Jul 21, 2021 | 10:20 PM
  #7  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by konigstiger
Here's what MB parts catalog shows.


Thanks for this info However I am worrying about the different shape of the mounting points between knuckle and the damper; current damper is connected to the knuckle with two bolts in a longitudinal direction, but the picture of the catalog shows the bolts in a lateral direction...

This was the reason why I try to find the new damper with the exact damper part number..
Reply
Old Jul 21, 2021 | 10:22 PM
  #8  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by juanmor40
I am sorry, but are you certain of that part number? Here is what I found


Though I am no expert on MB parts numbering, I can guess 212 (series), 320 (suspension), xx xx (details)
wow I didn't know the rule of the part number btw, yes it is the damper that I am looking around. I only found few used dampers, not new one...
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jul 21, 2021 | 11:30 PM
  #9  
JCM_MB's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: May 2021
Posts: 2,524
Likes: 2,041
From: US
2008 E350, 2012 ML350, 2014 E350, 2015 ML350


Here is another picture for the same part number, but we can now see the OEM manufacturer; SACHS, and their part number.

NOTE: look at the RED rectangle, it seems MB put a sticker on top of another part number A 212 32x yy zz.. Does your part have the sticker? perhaps carefully removing it will show another part number. Fingers crossed.

What surprises me is that the MB online parts does not even show this part number is obsolete, and replaced by something else (as usual). The datacard posted by Konigstiger indicates the car was produced for the USA/CAN market, so it should show in the MBUSA databases.
Reply
Old Jul 21, 2021 | 11:45 PM
  #10  
bmwpowere36m3's Avatar
MBWorld Fanatic!
 
Joined: Jun 2020
Posts: 1,363
Likes: 1,012
'11 E350, '11 E550, '98 M3, '95 E320
4matics do in fact have a different connection to the knuckle… that said, I wouldn’t put too much stock in the line-art of the parts catalog.

What Konigstiger provided is what any dealer would use to determine the “correct” part. If your still worried, order from a dealer with VIN provided that way if there’s issues, shouldn’t be, they’ll take care of it.
Reply
Old Jul 21, 2021 | 11:50 PM
  #11  
bmwpowere36m3's Avatar
MBWorld Fanatic!
 
Joined: Jun 2020
Posts: 1,363
Likes: 1,012
'11 E350, '11 E550, '98 M3, '95 E320
2123232800 looks like a proper 4matic strut

https://lmgtfy.app/?q=2123232800&t=i
Reply
Old Jul 22, 2021 | 01:33 AM
  #12  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by bmwpowere36m3
2123232800 looks like a proper 4matic strut

https://lmgtfy.app/?q=2123232800&t=i
For me too!! Wow thanks a lot
Reply
Old Jul 22, 2021 | 02:24 AM
  #13  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by MBNUT1
What is informing you that you need new dampers? How many miles?
It is about 140,000miles, and the car doesn't damp out road inputs, not as much as a normal/ordinary MB does; and I could see fluid on surface of damper's outer case (it already leaked I guess). When it has leakage, oil and gas (to give pressure inside) leaks; thus damping force precipitated, and dissipative energy might be reduced a lot. I am hoping to replace not only front but also rear, and not only dampers but also insulators (top mounts) + bump stoppers as well. If I have a lift and enough tools, I might have decided to change all the dampers and arms of front/rear suspensions though...
Reply
Old Jul 22, 2021 | 04:00 AM
  #14  
S-Prihadi's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2018
Posts: 6,602
Likes: 6,549
From: Jakarta-Indonesia
2014 - W212.065 - E400 ( M276.820, 3 liter Turbo) RWD not Hybrid
140,000 miles is already a very PROFITABLE ownership .
These crappy SACHS on mine too, RWD not 4-matic.
It does not have to leak oil to be a bad damper. If you loose the nitrogen gas, that is as good as BAD damper because the nitrogen gas kept the oil from creating air bubbles and heavily reducing performance.
I suggest go for Bilsten B4 series suitable for 4-matic. Compliant, not harsh and better road handling.

It is easy to test dampers if it is out of the car.
Pressure to compression must be linear till it bottom out when done slowly. << compared it to new one and you can see the difference.
Rise of piston speed after the bottom out compression. <<< here many failed, if they are already bad.
Damper is speed device, meaning the faster the compression, the higher the resistance. So when testing the compression do it slow but linear.

Happy shopping....
Reply
Old Jul 22, 2021 | 11:35 PM
  #15  
cetialpha5's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Feb 2014
Posts: 6,190
Likes: 1,550
From: MA
2008 E350 4Matic, 2011 E350 4matic
I already replace the struts on my 2011 E-350 4matic and I think I was in the 120k+ range. I also replaced the springs, the front was starting to look a little low like it was lowered but it wasn't. New springs fixed that along with the struts. At the time, they were out of stock for the springs and they had to order them from Germany but I got them in 2 weeks. I would definitely replace the springs, there are threads of them sagging and breaking so if you're going to go through the trouble of replacing the strut, do the springs. I did pick up a few other parts like the mount, bump stop and sleeve, but the old sleeve and bump stop looked fine. I would just get the mount and bearing if I were to do it over again. The FCP description just says mount but it actually also came with the bearing as pictured. The springs have two colored dots on them and you order them based on the color of the dots you have.

Now with the new springs/struts, rides like new although I didn't buy it new.

Got the Bilstein B4 22197665 from Rockauto. Those basically cross reference to the 2123235800. Much cheaper there, other sites were a bit more. Bilstein has a lifetime warranty so didn't bother to get it from FCPEuro. The picture that they have is more accurate of what you will receive.

https://www.rockauto.com/en/moreinfo...pt=7584&jsn=16

https://www.fcpeuro.com/products/mer...n-bil-22197665

https://www.fcpeuro.com/products/mer...rteco-38433023
Reply
Old Jul 23, 2021 | 10:38 AM
  #16  
MBNUT1's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2002
Posts: 4,975
Likes: 1,343
From: Cincinnati
2010 E350 4Matic
Originally Posted by cetialpha5
I already replace the struts on my 2011 E-350 4matic and I think I was in the 120k+ range. I also replaced the springs, the front was starting to look a little low like it was lowered but it wasn't. New springs fixed that along with the struts. At the time, they were out of stock for the springs and they had to order them from Germany but I got them in 2 weeks. I would definitely replace the springs, there are threads of them sagging and breaking so if you're going to go through the trouble of replacing the strut, do the springs. I did pick up a few other parts like the mount, bump stop and sleeve, but the old sleeve and bump stop looked fine. I would just get the mount and bearing if I were to do it over again. The FCP description just says mount but it actually also came with the bearing as pictured. The springs have two colored dots on them and you order them based on the color of the dots you have.

Now with the new springs/struts, rides like new although I didn't buy it new.

Got the Bilstein B4 22197665 from Rockauto. Those basically cross reference to the 2123235800. Much cheaper there, other sites were a bit more. Bilstein has a lifetime warranty so didn't bother to get it from FCPEuro. The picture that they have is more accurate of what you will receive.

https://www.rockauto.com/en/moreinfo...pt=7584&jsn=16

https://www.fcpeuro.com/products/mer...n-bil-22197665

https://www.fcpeuro.com/products/mer...rteco-38433023
Can you expand on how the ride improved? I have 135K on my car and it seems to handle ok but I feel more road imperfections than I would like but don't want to waste money for something that isn't going to improve anything. When I had it aligned this year I asked them about the condition of the front end and they replied that the car had obviously been well cared for. My concern is the previous owner hit two potholes that blew two tires so I wonder whether the shocks are worn.
Also replacing struts means another realignment correct?

Last edited by MBNUT1; Jul 23, 2021 at 10:56 AM.
Reply
Old Jul 23, 2021 | 03:34 PM
  #17  
cetialpha5's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Feb 2014
Posts: 6,190
Likes: 1,550
From: MA
2008 E350 4Matic, 2011 E350 4matic
Originally Posted by MBNUT1
Can you expand on how the ride improved? I have 135K on my car and it seems to handle ok but I feel more road imperfections than I would like but don't want to waste money for something that isn't going to improve anything. When I had it aligned this year I asked them about the condition of the front end and they replied that the car had obviously been well cared for. My concern is the previous owner hit two potholes that blew two tires so I wonder whether the shocks are worn.
Also replacing struts means another realignment correct?
Well I did new struts and springs. Basically takes potholes better, doesn't feel like it bottoms out and there's more suspension travel so the ride isn't as harsh as before. I do a 3 year alignment warranty at Goodyear so the alignment afterwards didn't cost anything. Standard recommendation is to replace shocks/struts after 50k-75k from the shock/strut manufacturer but at 135k, I'm pretty sure they're worn out. I did the rear shocks/springs a couple years ago so it rides pretty smoothly with new springs/struts/shocks all around.
Reply
Old Jul 28, 2021 | 09:56 AM
  #18  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by cetialpha5
I already replace the struts on my 2011 E-350 4matic and I think I was in the 120k+ range. I also replaced the springs, the front was starting to look a little low like it was lowered but it wasn't. New springs fixed that along with the struts. At the time, they were out of stock for the springs and they had to order them from Germany but I got them in 2 weeks. I would definitely replace the springs, there are threads of them sagging and breaking so if you're going to go through the trouble of replacing the strut, do the springs. I did pick up a few other parts like the mount, bump stop and sleeve, but the old sleeve and bump stop looked fine. I would just get the mount and bearing if I were to do it over again. The FCP description just says mount but it actually also came with the bearing as pictured. The springs have two colored dots on them and you order them based on the color of the dots you have.

Now with the new springs/struts, rides like new although I didn't buy it new.

Got the Bilstein B4 22197665 from Rockauto. Those basically cross reference to the 2123235800. Much cheaper there, other sites were a bit more. Bilstein has a lifetime warranty so didn't bother to get it from FCPEuro. The picture that they have is more accurate of what you will receive.

https://www.rockauto.com/en/moreinfo...pt=7584&jsn=16

https://www.fcpeuro.com/products/mer...n-bil-22197665

https://www.fcpeuro.com/products/mer...rteco-38433023

Wow, thanks for the details! I actually was looking around the other websites so far, and I even contacted a dealership near me but I wasn't able to receive any response from them. Honestly, I am an oem-part-lover, so I thought having the bilstein dampers may be my last choice, but as you mentioned that bilstein provides a lifetime warranty, it somehow drags me to them haha.
Reply
Old Jul 28, 2021 | 10:07 AM
  #19  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Also, as I mentioned that I am an oem-part-lover, if there is someone available, please confirm (or check) the part numbers that I searched for my vehicle as below. I asked to a dealership but I couldn't get a reply for this... T^T
I know it may consume your time, but if you are available, please check this if it will fit for my car.

1.Rework needed items and its OEM parts number (1) Front

- 10 Front strut : A212-323-58-00 (-488-489+485)

- 20 Spring Lower Shim : A212-322-00-84 (-488-489)

- 30 Spring : A212-321-16-04, -17-04, -18-04, -19-04 (Beige x1, x2, x3, x4), A212-321-31-04, 32-04 (1 Beige / 1 Yellow, 1B / 2Y)

- 40 Spring Upper Shim : A212-322-02-84 (-489)

- 50 Bump Stopper : A212-321-09-06 (-488-489)

- 60 Dust Cover (Boot) : A212-323-03-92 (-488-489)

- 70 Strut Bearing (Ball Bearing at insulator) : A204-981-00-25 (-489)

- 80 Support Bushing (Strut Insulator) : A212-323-00-20 (-488-489)

- 90 Strut Nut : N 000000 002597 (-488-489, M14x1.5)

- 95 Strut Cover : A212-327-02-86 (-488-489)

- 100 Shock Tower Cover : A172-323-01-38 (-488-489)



(2) Rear

- 10 Rear Shock Absorber : A212-320-06-30 (485)

- 90 Spring Upper Shim : A210-325-01-84, -02-84, -03-84, -04-84 (-488-489, 5/9/13/17mm)

- 100 Spring Bearing : A212-326-03-67 (-488-489)

- 110 Spring : A212-324-12-04, -01-04, -02-04 (1 Red / 1 White, 1 Red, 2 Red)

- 120 Spring Lower Shim : A204-324-01-84 (-488-489)

- 350 Shock Absorber Lower Mount Bolt : N 000000 000295

- 360 Shock Absorber Lower Mount Nut : N 913023 010002 (M10)

- 370 Shock Absorber Upper Mount Nut : A002-990-37-54



(3) Miscellaneous

- FRT Stabilizer Bar Linkage : A212-320-25-89 (Left), -26-89 (Right)

- FRT Stabilizer Bar Fix (Hexagon) Nut : N 000000 003276 (M12x1.5)

- RR Stabilizer Bar Linkage : A204-320-05-89 (Left), -04-89 (Right)

- RR Stabilizer Bar Fix Nut (Link~Bar) : A140-990-06-51

- RR Stabilizer Bar Hexagon Bolt (Link~Arm) : N 910105 008037

- RR Stabilizer Bar Fix Nut (Link~Arm) : N 000000 003276 (M12x1.5)
Reply
Old Jul 28, 2021 | 02:35 PM
  #20  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
See attachments.

Attached Files
File Type: pdf
Front Parts_Information.pdf (538.7 KB, 150 views)
File Type: pdf
Rear Parts_Information.pdf (320.9 KB, 67 views)
File Type: pdf
Front Parts_Information B.pdf (347.7 KB, 127 views)
File Type: pdf
Rear Parts_Information B.pdf (368.8 KB, 86 views)
Reply
Old Jul 28, 2021 | 07:27 PM
  #21  
AaronKK's Avatar
Thread Starter
Junior Member
 
Joined: Jul 2021
Posts: 30
Likes: 2
From: Washington
2011 MB E350 4Matic
Originally Posted by konigstiger
See attachments.
Wow... How can't I appreciate your help! Thanks a lot!
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:13 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE