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Old Dec 7, 2017 | 09:58 AM
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air/balance package question

I have the air balance package in my 2017 E300. I have both the ionization and the fragrance selected and the HVAC system always in AUTO. I have noticed that both options shut off automatically after a few days and I have to go back into the settings and select them again. Is this normal or am I missing something?
Thanks
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Old Dec 13, 2017 | 09:14 AM
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anyone?
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Old Dec 13, 2017 | 10:09 AM
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Originally Posted by baobay
anyone?
Hey, maybe it's not a popular option that's why you're not getting an answer, try the S-class forum, I think it's standard on the S-Class and you might get a good response
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Old Dec 13, 2017 | 11:16 AM
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It is part of P2 package. I've never used it.
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Old Dec 13, 2017 | 11:24 AM
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I have it in my C300 and will have it in my E300 and I don't experience the auto shut off if you mean that the setting is actually setting itself to off. There's a few circumstances that affect when both "work". I notice for sure acceleration results in more of the scent coming out.
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Old Dec 13, 2017 | 11:29 AM
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Originally Posted by Latinnftl
I have it in my C300 and will have it in my E300 and I don't experience the auto shut off if you mean that the setting is actually setting itself to off. There's a few circumstances that affect when both "work". I notice for sure acceleration results in more of the scent coming out.
Yes it is setting itself to off. Both the scent and the ionization turn off and I have to go back into settings and check them back on again.
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Old Dec 13, 2017 | 11:31 AM
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Definitely sounds like a glitch.
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Old Dec 13, 2017 | 12:11 PM
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thanks. I'll have dealer look into it next time I take it in for service. I love the option.
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Old Dec 13, 2017 | 12:13 PM
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Me 2. I have bought the empty flasks and fill them with my choice of scent.
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Old Dec 13, 2017 | 12:21 PM
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Originally Posted by Latinnftl
Me 2. I have bought the empty flasks and fill them with my choice of scent.
Yeah. I'll do that when mine is empty. The MB one I have in there now (forgot the name) smells pretty good and it's not overpowering at all.
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Old Dec 13, 2017 | 04:53 PM
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I had it in my 2008 C300, in my 2015 C300 and I also have it in my 2018 E300, and it doesn't shut off. Talk to your service department.
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Old Dec 13, 2017 | 06:41 PM
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What are people using to refill their flacons with? I'm afraid of using the wrong thing and either causing a buildup inside the AC ducts, or worse, fragrances which damage the car's interior plastics like the Glade & similar ones do.
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Old Dec 13, 2017 | 06:50 PM
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Not worth refilling.

They last long ... not worth refilling.

Originally Posted by BeachBunny
What are people using to refill their flacons with? I'm afraid of using the wrong thing and either causing a buildup inside the AC ducts, or worse, fragrances which damage the car's interior plastics like the Glade & similar ones do.
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Old Dec 13, 2017 | 06:56 PM
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Originally Posted by bellavance
They last long ... not worth refilling.
You have no idea how much my S.O. farts. I'm sure I'll be seeking a refill.
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Old Jul 26, 2020 | 01:47 PM
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Originally Posted by baobay
I have the air balance package in my 2017 E300. I have both the ionization and the fragrance selected and the HVAC system always in AUTO. I have noticed that both options shut off automatically after a few days and I have to go back into the settings and select them again. Is this normal or am I missing something?
Thanks
I realize this is an old post but does anyone have an answer to the above problem? I am noticing the same thing with my 2017 E300 . I keep wondering if it is something I am doing that is causing it to deactivate. I periodically have to go back in and re activate both the ionization and air freshner options! Very strange. Appreciate any suggestions.
when i asked the dealer they had no idea what that could be and asked me to bring it in when it happens again. The problem is there is no code or anything and all the dealer does is they push the menu options and activate them and then tell me everything is working fine!
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Old Jul 26, 2020 | 10:19 PM
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My 2017 E300 used to do the same thing - I always assumed it was a software issue, but I never did anything about it.

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Old Jul 27, 2020 | 01:02 AM
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Mine shuts off all the time just like yours.

I figured it was some way to save on the frgance, but it makes no sense to shut off the ionizer as well.

.
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Old Aug 24, 2020 | 02:42 PM
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