E-Class (W213) 2016 - 2023

W213 2016 ambient light stuck on purple wont change colour

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Old 03-25-2022, 08:13 PM
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2016 w213 mercedes e220
W213 2016 ambient light stuck on purple wont change colour

Hi everyone need a bit of help
i have a w213 e220 last night when i parked my car my ambient light was on blue which i keep it all the time ,woke up this morning started my car and lights were automatically purple ,and now when i go to change the colours is stays on purple any idea on what it could be ,when i go to the ambient lighting option it shows the lights are on white but the lights are stuck on purple
Old 04-11-2022, 10:16 PM
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bone stock E55 AMG
moved to W213 forum...
Old 04-13-2022, 06:35 PM
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Reboot the command system (hold on/off button on center console for 30-60 sec until command reboots) or disconnect the battery might help. Rebooting any computer seems to fix many problems. What I’d try, not an expert on the 2016.
Old 04-15-2022, 03:49 PM
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Originally Posted by NbyNW
Reboot the command system (hold on/off button on center console for 30-60 sec until command reboots) or disconnect the battery might help. Rebooting any computer seems to fix many problems. What I’d try, not an expert on the 2016.
There is a setting called "Adjust Ambient Lighting" that turns on the bright purple color overriding what you have configured. I stumbled on it the other day and click on the setting wondering what it does. I think it's for adjusting the ambient light intensity. It's buried inside the System menu. You want to uncheck the box to turn off the override. I'm going by memory but I believe its under designs sub-menu but not positive.
Old 04-15-2022, 10:32 PM
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Originally Posted by SpeedracerZ06
There is a setting called "Adjust Ambient Lighting" that turns on the bright purple color overriding what you have configured. I stumbled on it the other day and click on the setting wondering what it does. I think it's for adjusting the ambient light intensity. It's buried inside the System menu. You want to uncheck the box to turn off the override. I'm going by memory but I believe its under designs sub-menu but not positive.
In that case, if OP couldn't find it, they could consider restoring settings.
Old 04-16-2022, 07:01 AM
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car is LSU fan is all.
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Nbxjskamg (11-13-2022)
Old 11-22-2022, 03:21 PM
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w213 - 2019
Originally Posted by ygmn
car is LSU fan is all.
what does this mean?

I have the same issue, on multicolor its working but when i want to have complete red or green (or.any.other color) it doesnt change and stay on purple. I tried command restart and factory setting already...
Old 11-22-2022, 03:50 PM
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2017 E300 4-matic W213
LSU primary color is purple.
Old 11-22-2022, 05:33 PM
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w213 - 2019
Originally Posted by GPF
LSU primary color is purple.
thank you for yoir reply!
but how.can i fix this provblem?
when i scroll to whichever color, it stays purple..
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Old 11-23-2022, 08:34 AM
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W213 220d from 2016
Originally Posted by w213coolguy
thank you for yoir reply!
but how.can i fix this provblem?
when i scroll to whichever color, it stays purple..
did you try any of the above mentioned suggestions? Most likely its a software problem, so a reset might clear it. Alternatively you could look into a firmare update of comand?
Old 11-27-2022, 01:15 PM
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w213 - 2019
Hello sir,

I Tried the reset 60 sec, but wasnt the solution for me. I have also reseted everything to factory settings in command but still same problem

What could possibly be wrong ?


Originally Posted by JakeW213
did you try any of the above mentioned suggestions? Most likely its a software problem, so a reset might clear it. Alternatively you could look into a firmare update of comand?
Old 11-27-2022, 01:20 PM
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13 s212 63 p30. 03 s55amg. 06 LX470
Do you have a w213 or a 2016.

Originally Posted by ASIMM387511
Hi everyone need a bit of help
i have a w213 e220 last night when i parked my car my ambient light was on blue which i keep it all the time ,woke up this morning started my car and lights were automatically purple ,and now when i go to change the colours is stays on purple any idea on what it could be ,when i go to the ambient lighting option it shows the lights are on white but the lights are stuck on purple
In the US the w213 was not available in 2016. It was a w212 in 2016. Please clarify your year, model, and location. This will help the forum help you. Is the color changing system stock or aftermarket? Aftermarket is available for w212 to kind of match the possibilities of the w213.
Old 03-01-2023, 05:18 PM
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I have the same problem any fix?

Originally Posted by ASIMM387511
Hi everyone need a bit of helpi have a w213 e220 last night when i parked my car my ambient light was on blue which i keep it all the time ,woke up this morning started my car and lights were automatically purple ,and now when i go to change the colours is stays on purple any idea on what it could be ,when i go to the ambient lighting option it shows the lights are on white but the lights are stuck on purple
I have the same problem any fix?

Last edited by zdgamin1; 03-02-2023 at 10:47 AM.
Old 03-02-2023, 10:52 AM
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Originally Posted by ASIMM387511
Hi everyone need a bit of helpi have a w213 e220 last night when i parked my car my ambient light was on blue which i keep it all the time ,woke up this morning started my car and lights were automatically purple ,and now when i go to change the colours is stays on purple any idea on what it could be ,when i go to the ambient lighting option it shows the lights are on white but the lights are stuck on purple
i can't believe no one has a simple fix for this i dont want to go to the dealer just because my lights wont change colors .
Old 11-07-2023, 12:41 PM
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w213 - 2019
Anybody a solution to this?
Old 11-07-2023, 04:06 PM
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2024___
purple is the best color, but yea. kind of annoying.
Old 05-16-2024, 09:36 AM
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2017 E43 AMG
Originally Posted by zdgamin1
I have the same problem any fix?
​​​​​​Same here, just picked up a 2017 E43 AMG, and if I disable multicolour node and try to select a single colour, it keeps reverting to Purple, Shade #28.

Seems most likely a software bug that is probably patched/fixed. Any ideas how to update firmware/software for the Comand system?

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