E-Class (W214) 2024 -

Problem Adding Sirius Channels To Favorites

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Old Aug 9, 2025 | 07:12 AM
  #101  
Georgeusf's Avatar
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2025 C300
Yes I have same issue with adding SiriusXM to favorites

Originally Posted by rickmay99
I picked up my 2024 E350 5 days ago and ran into a problem adding Sirius channels to Favorites. I list out the Sirius channels and click the star to add to Favorites. However, instead of adding it to Favorites it adds it to something called SXMFavorites. FM and AM channels add to Favorites with no problem. On my wife's 2023 GLC300 which has the same newer version of MBUX (i.e., zero layer, etc.) Sirius channels go to Favorites as expected.

SXMFavorites does not show up as a source so the list is not accessible. Also, on the GLC300 with Radio selected in the cluster display you can press OK and it lists the sources and lets you change the source from the steering wheel. This does not work on he E350.

Anyone else run into this problem? Asked the dealer but they were less than helpful. Is this working correctly for anyone?

Excuse the fingerprints - didn't clean screen before taking pictures


SXMFavorites

Favorites
Yes I have the same problem on 2025 C300
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Old Aug 9, 2025 | 11:35 AM
  #102  
SamWeb's Avatar
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MB E53
Welcome to the club. We have discussed this issue so many times, only to find deaf ears from MB. It simply does not make sense.
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Old Aug 9, 2025 | 05:25 PM
  #103  
Georgeusf's Avatar
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2025 C300
Originally Posted by SamWeb
Welcome to the club. We have discussed this issue so many times, only to find deaf ears from MB. It simply does not make sense.
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Old Sep 15, 2025 | 04:17 PM
  #104  
dklotnia's Avatar
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2025 E450
I have the exact same issue and MB says this is how it is supposed to work, SXM stations only save to the bottom and don't really work as favorites. Did you find a work around?
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Old Sep 17, 2025 | 06:30 PM
  #105  
digital_b's Avatar
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From: Nappanee Indiana
2026 E450
I wonder if there is any way to re order the favorites using press and hold?
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Old Sep 17, 2025 | 06:37 PM
  #106  
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From: Harrison, ME
2025 S580
I don't understand this. My E450 AT had Sirius issues. I couldn't always mark stations as favorites and even after doing so, couldn't always find them with the next engine start. I traded the AT for an S580. I would think the software is identical or close to identical. But I've had zero radio issues with the S580.
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