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I picked up my 2024 E350 5 days ago and ran into a problem adding Sirius channels to Favorites. I list out the Sirius channels and click the star to add to Favorites. However, instead of adding it to Favorites it adds it to something called SXMFavorites. FM and AM channels add to Favorites with no problem. On my wife's 2023 GLC300 which has the same newer version of MBUX (i.e., zero layer, etc.) Sirius channels go to Favorites as expected.
SXMFavorites does not show up as a source so the list is not accessible. Also, on the GLC300 with Radio selected in the cluster display you can press OK and it lists the sources and lets you change the source from the steering wheel. This does not work on he E350.
Anyone else run into this problem? Asked the dealer but they were less than helpful. Is this working correctly for anyone?
Excuse the fingerprints - didn't clean screen before taking pictures
SXMFavorites Favorites
Last edited by rickmay99; 05-02-2024 at 04:26 PM.
Reason: Add question
E450 2024 May 8, Sirius cannot be added to Favorites of FM,AM stations
Same issues. Sales manager (Cherry Hill NJ,) stated - he called the Mercedes Rep. - “This is an issue on all E350 & E450. He expects a ‘fix for software to address problem”.
My thought is that this is a "feature". If you look there is also a SIRIUS FAVORITES that I have learned to use. Once I set the SIRIUS FAVORITES up, the car brings up the FAVORITES on the top line when I expand the Icon on the lower edge of the NAV screen.
I have also had this problem with adding SXM Favorites in my E450 which i picked up on May 22. I add the favorites and next time that I drive the car, the favorites don't appear in addition to differetn favorites with AM/FM compared to SXM. Did they say when the software fix would be available?
05-02-2024, 09:57 AM
