EQB Orders Possible or freeze
#1
Junior Member
Thread Starter
EQB Orders Possible or freeze
I would like to order a fully or mostly loaded EQB. Contacted two dealerships in the Atlanta area and they claimed they had allocations but don't know a delivery date. Is there a freeze or something currently preventing orders?
#2
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
FWIW, we spec’d our very loaded EQB last spring. The dealer did not get a 2023 allocation until July and the car was produced in August. It’s now finally at the VPC in Baltimore and we will be luckily to see it this month. Others have seen their production dates slide, sometimes more than once.
#4
Robin Williams “1 hole?! F*#]Ł Nooo”
Figure a year.
#5
I ordered last March, car was built in October and was delivered to the dealership last week. Unfortunately it did not come with the third row which was definitely on our order. That was the main attraction to the EQB for us because we have young kids and a smallish garage. So we refused the vehicle. Dealer put in another order for us that is supposed to go into production next month. But with the updated IRS guidance stating the grandfather provision expired in December for the $7,500 federal credit, plus the loss of a $4,000 Illinois state rebate as of last week because they have more applications than funds, and not to mention the precipitous decline in used car values (hits us on trade-in)... I may walk away from this. This vehicle is now easily $15,000 more expensive than when we ordered.
The following 2 users liked this post by plan4peace:
cadetdrivr (01-18-2023),
dvenneman (01-18-2023)
#6
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
Yes. At the time our dealer was doing MSRP for orders and “market price” ($$$) for anything on the lot. I suspect the market is rapidly returning to a more normal dynamic.
The following users liked this post:
dvenneman (01-18-2023)
The following users liked this post:
dvenneman (01-18-2023)
Trending Topics
#8
Dynamics
In the EQB context, a GLB is WAY cheaper. And if you got into this it was in major part a utility equation and cost/benefit analysis. The final deal cannot be otherwise. There are downsides to EV. There are upsides. It’s just a car in the end, and I’ve come to think of luxury as reliability and time. Most cars are now equipped as luxury - so, MB, are you giving us what we want and when we asked for it, at a fair price?
The following users liked this post:
cadetdrivr (01-18-2023)
#9
In the EQB context, a GLB is WAY cheaper. And if you got into this it was in major part a utility equation and cost/benefit analysis. The final deal cannot be otherwise. There are downsides to EV. There are upsides. It’s just a car in the end, and I’ve come to think of luxury as reliability and time. Most cars are now equipped as luxury - so, MB, are you giving us what we want and when we asked for it, at a fair price?
The following 2 users liked this post by plan4peace:
cadetdrivr (01-18-2023),
dvenneman (01-18-2023)
#14
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
I'm not pleased with how long our EQB 350 (built in August) is taking to get here, but it looks like we might have accidentally timed everything perfectly as it's very loaded as was built as ordered. We checked pretty much every box except AMG.
FWIW, it finally left the VPC in Baltimore on Tuesday so hopefully the dealer will receive it today or tomorrow.
The following users liked this post:
dvenneman (01-27-2023)
#15
Once you arrive at the dealership I would also do an inspection of each deal-breaker feature on the car itself and have them prove to you it’s on there before you sign. Negotiate money back for any missing feature that’s not a deal breaker, because if you realize something’s missing after you paid, it’s much harder to get money back from dealers at that point.
They just sent me the replacement car’s spec sheet. I had to comb through the spec sheet myself, again, to realize that it does have the Driver’s assistance package but only 5 out of 10 features (But still with the $1300 cost currently listed as price on mbusa.com for 10 features), and also to see that the Burmester surround sound stereo was removed with no notice or no financial compensation. Ventilated seats are no longer available either. Standard features like Blind Spot Assist, Active Brake Assist, or Multi Color Ambient Lighting are also not there.
Good luck. It’s really screwed up right now.
#16
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
When the dealer tells you that they have it, ask them to send you a picture of the sticker on it BEFORE you show up to buy. Then I highly recommend you go through the sticker to make sure it's matching up with everything you ordered, has all the parts of the packages that you ordered, and that the standard features that you're naturally expecting are there as well. My loaded EQB arrived about 3 weeks ago without heated seats and with a few options I didn’t want but was expected to pay for. We walked away, but agreed to purchase the vehicle after they promised to put in after-market heated seats for us and waive the price of the 2 upgraded features. Then, as I drove it home, I realized that the $1700 Driver’s assistance package that was listed on the sticker, was NOT on the car. Not a single feature in that package. Total deal breaker. To not have adaptive cruise control?
Once you arrive at the dealership I would also do an inspection of each deal-breaker feature on the car itself and have them prove to you it’s on there before you sign. Negotiate money back for any missing feature that’s not a deal breaker, because if you realize something’s missing after you paid, it’s much harder to get money back from dealers at that point.
They just sent me the replacement car’s spec sheet. I had to comb through the spec sheet myself, again, to realize that it does have the Driver’s assistance package but only 5 out of 10 features (But still with the $1300 cost currently listed as price on mbusa.com for 10 features), and also to see that the Burmester surround sound stereo was removed with no notice or no financial compensation. Ventilated seats are no longer available either. Standard features like Blind Spot Assist, Active Brake Assist, or Multi Color Ambient Lighting are also not there.
Good luck. It’s really screwed up right now.
Once you arrive at the dealership I would also do an inspection of each deal-breaker feature on the car itself and have them prove to you it’s on there before you sign. Negotiate money back for any missing feature that’s not a deal breaker, because if you realize something’s missing after you paid, it’s much harder to get money back from dealers at that point.
They just sent me the replacement car’s spec sheet. I had to comb through the spec sheet myself, again, to realize that it does have the Driver’s assistance package but only 5 out of 10 features (But still with the $1300 cost currently listed as price on mbusa.com for 10 features), and also to see that the Burmester surround sound stereo was removed with no notice or no financial compensation. Ventilated seats are no longer available either. Standard features like Blind Spot Assist, Active Brake Assist, or Multi Color Ambient Lighting are also not there.
Good luck. It’s really screwed up right now.
That said, I'm pretty confident that "on paper" the car was built as spec'd as I have data cards from each step of the process. Now if there are missing items that disagree with the data card and/or window sticker that's gonna be a HUGE problem.
The following users liked this post:
dvenneman (01-27-2023)
#17
Great points and we'll double-check.
That said, I'm pretty confident that "on paper" the car was built as spec'd as I have data cards from each step of the process. Now if there are missing items that disagree with the data card and/or window sticker that's gonna be a HUGE problem.
That said, I'm pretty confident that "on paper" the car was built as spec'd as I have data cards from each step of the process. Now if there are missing items that disagree with the data card and/or window sticker that's gonna be a HUGE problem.
What are data cards and how did you get them? All I've ever gotten is a spec sheet, which is like a 3 paged single-spaced list of features of the car (not mentioning anything that's been removed).
#18
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
Tell me about it! It's been a huge pain in the butt getting this resolved.
What are data cards and how did you get them? All I've ever gotten is a spec sheet, which is like a 3 paged single-spaced list of features of the car (not mentioning anything that's been removed).
What are data cards and how did you get them? All I've ever gotten is a spec sheet, which is like a 3 paged single-spaced list of features of the car (not mentioning anything that's been removed).
Each one includes the PO# and the later ones include the VIN (after it was built) along with the installed equipment and they will also include option codes to document credits for missing options.
Many dealers publish a version on their websites for vehicles in stock. (example attached, and not our EQB)
Here's our car after it was built but before factory pricing was released.
#19
I just typed out a really long reply to this and I accidentally erased it. So I'm just gonna dictate this quick and it's going to be a mess. First of all, thanks for sharing your data card and the other EQB's data card. That's the same thing I've been calling a spec sheet. It's helpful to see others!
Some unsolicited advice I wish I'd had: Your spec sheet does not list any of the standard features. That's where you would see things like power driver seats with memory. It's like a page and a half of more info. Also your data card does not show under the big upgrades you purchased what will come in those upgrades. My 2 do show that so I think it's something you can request. I want to warn you that your drivers assistance light package probably only has five of the 10 features that are listed online. It's the same code as the second EQB ordered, which only has five of those items. The missing drivers assistance lite upgrade items are:
I was also going to tell you that I think you're getting the wrong All Season floormats black rubber. Online you can see that you are able to select either two rows of the floor mats or three rows for the same price $170. My first EQV had three rows of seats, but only came with two rows of the rubber floor mats and the code was D43 which is the same as on your data card.
Do you know why you weren't charged for the 19 inch five spoke wheels? It's a $600 upgrade. I did not want this upgrade because the hubcaps are blue and I didn't like that but I was charged for it and my car came with it. My dealer says if you order the technology package or the drivers assistance package you have to do that upgrade. My dealer did waive the fee, after I protested, but it still showed up on my data card. Also, I'd like to know how you are only paying $2300 for the pinnacle package. Online it says it's $3800 and that's how much I've been charged both times. Tell me how that happened! I wish it happened to me.
I think we picked out almost identical options for our cars except for I didn't get the upgraded suspension or paint. I was recommended that I spend $250 on the charging cord that makes it so you can plug your EQB into a regular outlet somewhere in an emergency. I am happy with that upgrade because after driving it for a month now, cold weather is really taking a toll on the range so I could see how an emergency could happen. I am only averaging 2.5 miles/kwh, and the car only comes with 66 kWh of usable space, and we are only supposed to charge it to 80-90% of that capacity, so really I am getting less than 150 miles if I do the math and if I drive most of that at freeway speeds it's feeling much closer to 100 miles. With that being said though, I never bothered to do a price comparison to look for an aftermarket $50 equivalent.
I hope this is helpful and I really hope you got your car and have everything you want on it. There's lots of things about the car I'm liking but it's hard to enjoy it when I'm having to fight with Mercedes to get the car I ordered.
Some unsolicited advice I wish I'd had: Your spec sheet does not list any of the standard features. That's where you would see things like power driver seats with memory. It's like a page and a half of more info. Also your data card does not show under the big upgrades you purchased what will come in those upgrades. My 2 do show that so I think it's something you can request. I want to warn you that your drivers assistance light package probably only has five of the 10 features that are listed online. It's the same code as the second EQB ordered, which only has five of those items. The missing drivers assistance lite upgrade items are:
- Evasive steer Assist,
- Active brake assist with cross traffic function,
- Active emergency stop assist,
- Active lane keeping Assist,
- Active Blindspot assist.
I was also going to tell you that I think you're getting the wrong All Season floormats black rubber. Online you can see that you are able to select either two rows of the floor mats or three rows for the same price $170. My first EQV had three rows of seats, but only came with two rows of the rubber floor mats and the code was D43 which is the same as on your data card.
Do you know why you weren't charged for the 19 inch five spoke wheels? It's a $600 upgrade. I did not want this upgrade because the hubcaps are blue and I didn't like that but I was charged for it and my car came with it. My dealer says if you order the technology package or the drivers assistance package you have to do that upgrade. My dealer did waive the fee, after I protested, but it still showed up on my data card. Also, I'd like to know how you are only paying $2300 for the pinnacle package. Online it says it's $3800 and that's how much I've been charged both times. Tell me how that happened! I wish it happened to me.
I think we picked out almost identical options for our cars except for I didn't get the upgraded suspension or paint. I was recommended that I spend $250 on the charging cord that makes it so you can plug your EQB into a regular outlet somewhere in an emergency. I am happy with that upgrade because after driving it for a month now, cold weather is really taking a toll on the range so I could see how an emergency could happen. I am only averaging 2.5 miles/kwh, and the car only comes with 66 kWh of usable space, and we are only supposed to charge it to 80-90% of that capacity, so really I am getting less than 150 miles if I do the math and if I drive most of that at freeway speeds it's feeling much closer to 100 miles. With that being said though, I never bothered to do a price comparison to look for an aftermarket $50 equivalent.
I hope this is helpful and I really hope you got your car and have everything you want on it. There's lots of things about the car I'm liking but it's hard to enjoy it when I'm having to fight with Mercedes to get the car I ordered.
#20
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
I was also going to tell you that I think you're getting the wrong All Season floormats black rubber. Online you can see that you are able to select either two rows of the floor mats or three rows for the same price $170. My first EQV had three rows of seats, but only came with two rows of the rubber floor mats and the code was D43 which is the same as on your data card.
I think we picked out almost identical options for our cars except for I didn't get the upgraded suspension or paint. I was recommended that I spend $250 on the charging cord that makes it so you can plug your EQB into a regular outlet somewhere in an emergency. I am happy with that upgrade because after driving it for a month now, cold weather is really taking a toll on the range so I could see how an emergency could happen. I am only averaging 2.5 miles/kwh, and the car only comes with 66 kWh of usable space, and we are only supposed to charge it to 80-90% of that capacity, so really I am getting less than 150 miles if I do the math and if I drive most of that at freeway speeds it's feeling much closer to 100 miles. With that being said though, I never bothered to do a price comparison to look for an aftermarket $50 equivalent.
We also have a GL350 with >650 miles range @75mph for road trips anyway. The EQB is a suburban/city car for us.
#21
I just typed out a really long reply to this and I accidentally erased it. So I'm just gonna dictate this quick and it's going to be a mess. First of all, thanks for sharing your data card and the other EQB's data card. That's the same thing I've been calling a spec sheet. It's helpful to see others!
Some unsolicited advice I wish I'd had: Your spec sheet does not list any of the standard features. That's where you would see things like power driver seats with memory. It's like a page and a half of more info. Also your data card does not show under the big upgrades you purchased what will come in those upgrades. My 2 do show that so I think it's something you can request. I want to warn you that your drivers assistance light package probably only has five of the 10 features that are listed online. It's the same code as the second EQB ordered, which only has five of those items. The missing drivers assistance lite upgrade items are:
I was also going to tell you that I think you're getting the wrong All Season floormats black rubber. Online you can see that you are able to select either two rows of the floor mats or three rows for the same price $170. My first EQV had three rows of seats, but only came with two rows of the rubber floor mats and the code was D43 which is the same as on your data card.
Do you know why you weren't charged for the 19 inch five spoke wheels? It's a $600 upgrade. I did not want this upgrade because the hubcaps are blue and I didn't like that but I was charged for it and my car came with it. My dealer says if you order the technology package or the drivers assistance package you have to do that upgrade. My dealer did waive the fee, after I protested, but it still showed up on my data card. Also, I'd like to know how you are only paying $2300 for the pinnacle package. Online it says it's $3800 and that's how much I've been charged both times. Tell me how that happened! I wish it happened to me.
I think we picked out almost identical options for our cars except for I didn't get the upgraded suspension or paint. I was recommended that I spend $250 on the charging cord that makes it so you can plug your EQB into a regular outlet somewhere in an emergency. I am happy with that upgrade because after driving it for a month now, cold weather is really taking a toll on the range so I could see how an emergency could happen. I am only averaging 2.5 miles/kwh, and the car only comes with 66 kWh of usable space, and we are only supposed to charge it to 80-90% of that capacity, so really I am getting less than 150 miles if I do the math and if I drive most of that at freeway speeds it's feeling much closer to 100 miles. With that being said though, I never bothered to do a price comparison to look for an aftermarket $50 equivalent.
I hope this is helpful and I really hope you got your car and have everything you want on it. There's lots of things about the car I'm liking but it's hard to enjoy it when I'm having to fight with Mercedes to get the car I ordered.
Some unsolicited advice I wish I'd had: Your spec sheet does not list any of the standard features. That's where you would see things like power driver seats with memory. It's like a page and a half of more info. Also your data card does not show under the big upgrades you purchased what will come in those upgrades. My 2 do show that so I think it's something you can request. I want to warn you that your drivers assistance light package probably only has five of the 10 features that are listed online. It's the same code as the second EQB ordered, which only has five of those items. The missing drivers assistance lite upgrade items are:
- Evasive steer Assist,
- Active brake assist with cross traffic function,
- Active emergency stop assist,
- Active lane keeping Assist,
- Active Blindspot assist.
I was also going to tell you that I think you're getting the wrong All Season floormats black rubber. Online you can see that you are able to select either two rows of the floor mats or three rows for the same price $170. My first EQV had three rows of seats, but only came with two rows of the rubber floor mats and the code was D43 which is the same as on your data card.
Do you know why you weren't charged for the 19 inch five spoke wheels? It's a $600 upgrade. I did not want this upgrade because the hubcaps are blue and I didn't like that but I was charged for it and my car came with it. My dealer says if you order the technology package or the drivers assistance package you have to do that upgrade. My dealer did waive the fee, after I protested, but it still showed up on my data card. Also, I'd like to know how you are only paying $2300 for the pinnacle package. Online it says it's $3800 and that's how much I've been charged both times. Tell me how that happened! I wish it happened to me.
I think we picked out almost identical options for our cars except for I didn't get the upgraded suspension or paint. I was recommended that I spend $250 on the charging cord that makes it so you can plug your EQB into a regular outlet somewhere in an emergency. I am happy with that upgrade because after driving it for a month now, cold weather is really taking a toll on the range so I could see how an emergency could happen. I am only averaging 2.5 miles/kwh, and the car only comes with 66 kWh of usable space, and we are only supposed to charge it to 80-90% of that capacity, so really I am getting less than 150 miles if I do the math and if I drive most of that at freeway speeds it's feeling much closer to 100 miles. With that being said though, I never bothered to do a price comparison to look for an aftermarket $50 equivalent.
I hope this is helpful and I really hope you got your car and have everything you want on it. There's lots of things about the car I'm liking but it's hard to enjoy it when I'm having to fight with Mercedes to get the car I ordered.
#22
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
FYI, be careful as there have been mistakes, typos, and omissions in many of the documents from MB. For example, it looks like you might be missing 'Distronic Active Steering Assist' in the Drivers Assistance Lite package, but that's option 266 and simply mis-named on your printout. It would not shock me if an updated printout from your dealer has corrected info.
#24
350 factory delays?
I put a deposit it with the dealer (Fletcher Jones So Cal) for the '23 EQB 350. Waited several weeks and was told that the order was still in the order bank and still has not been released. The dealer hasn't heard back from the factory and suspects that the factories are prioritizing the 250s and 300s, and could delay the 350s. Anyone have insights on this?
#25
Super Member
Join Date: Jan 2014
Location: USA - Minnesota
Posts: 998
Received 322 Likes
on
249 Posts
2023 EQB 350 & 2014 GL350
I put a deposit it with the dealer (Fletcher Jones So Cal) for the '23 EQB 350. Waited several weeks and was told that the order was still in the order bank and still has not been released. The dealer hasn't heard back from the factory and suspects that the factories are prioritizing the 250s and 300s, and could delay the 350s. Anyone have insights on this?
That said, Fletcher Jones is the largest MB dealer in the country. If they can’t get allocations, or even a straight story, nobody can. Or the cynic inside me would wonder if they have “sold” more EQBs than they should have and have created their own backlog?
Of course, we have also heard that certain options and features are constrained. Select an option that’s in short supply and I could see an order stuck in limbo.
The following users liked this post:
dvenneman (01-31-2023)