App no longer showing estimated charge finish time
#1
Newbie
Thread Starter
App no longer showing estimated charge finish time
Hi All.. I've noticed in the last 10 days or so my app stopped showing charging time finish time when I charge.. It shows fine inside the car but not on app anymore.. I got the screenshot from another user in the forum as it seems like its not only me having this issue.. is there anything we can do or just wait for devs to update the bug eventually in the app... here is the link from where i got the additional users... https://www.mbeqclub.com/threads/app...ish-time.3802/
Has anyone else noticed the MercedesMe app is no longer displaying an estimate of when the charge will finish? The estimate shows up on the in-car display, but no longer in the app:
Has anyone else noticed the MercedesMe app is no longer displaying an estimate of when the charge will finish? The estimate shows up on the in-car display, but no longer in the app:
#4
MBWorld Fanatic!
Join Date: Dec 2006
Location: Europe
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Where are you from? This same issue has existed in Europe for several weeks. It used to be worse for a while, not even the battery charge level visible an no way to adjust some settings. They brought a new menu with charging time planning (as opposed to planning charging pauses) but this was removed. Now everything else is working but the estimated end of time for charging is still missing. This will surely get fixed soon, within a few months.
#6
Newbie
Thread Starter
So, it seems to be an issue with the app itself.. I'm in in USA and using an android phone galaxy s24 and it appears that it works on the iphones from what i can see. I already reached out to the app support to notify them as we can see issue is growing up, there was even a comment or two in the app reviews itself that the estimated time is missing all of a sudden. The app support contacted me last night and escalated to level 2 engineers but they also needed additional info from me that i provided, so lets see if it will get fixed and how soon. If you want to email them as well to let them know that you have the same issue use this email: me-connect.usa@cac.mercedes-benz.com