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EQS EQS (V297) sedan

App No Longer Shows Miles/Efficiency

     
Old Mar 29, 2025 | 06:44 PM
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2023 EQS 580 Sedan
App No Longer Shows Miles/Efficiency
Is it just me, or does the app no longer show efficiency per trip and life to date?
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Old Mar 29, 2025 | 06:51 PM
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No, it's not just you. The latest update they pushed out removed the whole Trip Data functionality. Appears to be a bug. I've opened a ticket with Mercedes me connect support, but the level 1 support is asking stupid questions instead of realizing they f'ed something up. Hopefully it'll get fixed in the next update soon.

Contact support. The more people that contact them about this issue, the sooner they realize it's a widespread bug and fix it already.
Last edited by superswiss; Mar 29, 2025 at 06:52 PM.
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Old Mar 29, 2025 | 08:05 PM
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Originally Posted by dmstl
Is it just me, or does the app no longer show efficiency per trip and life to date?
As mentioned, here are two threads of the same problem:
https://mbworld.org/forums/general-m...st-update.html
http://mbworld.org/forums/gle-class-...ml#post9135114
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Old Mar 30, 2025 | 01:21 PM
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Maybe an IOS problem. Android looks god.
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Old Mar 30, 2025 | 01:37 PM
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Originally Posted by bmxtreme
Maybe an IOS problem. Android looks god.
Can confirm, I am an android user, latest version of Mercedes-Benz app shows trip, something happened to the Mercedes app ios team's version.
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Old Mar 30, 2025 | 06:27 PM
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Also confirming working as expected with Android.
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Old Mar 31, 2025 | 06:39 PM
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Originally Posted by teksurv
Also confirming working as expected with Android.
Good to hear.
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Old Apr 1, 2025 | 06:16 AM
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Still working for me with Apple. Maybe it will disappear with the next update.
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Old Apr 1, 2025 | 07:03 AM
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Originally Posted by nath_h
Still working for me with Apple. Maybe it will disappear with the next update.
You have the latest version?
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Old Apr 4, 2025 | 05:47 PM
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It’s back!
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Old Apr 4, 2025 | 05:49 PM
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Yes, they resolved the issue. It appears it was on their end. Some kind of a server issue. I got a response to the support ticket I opened that the issue is resolved. No word on what the issue was, but I already noticed it working again before they responded.
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Old Apr 4, 2025 | 05:50 PM
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Originally Posted by dmstl
It’s back!
Server side issue, glad it is back.
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