Fidelity warranty thoughts??
Thread Starter
MBWorld Fanatic!
Joined: Apr 2015
Posts: 1,217
Likes: 147
2012 c63 AMG, 2011 GLK 350, 2019 GLS 450
Fidelity warranty thoughts??
What are your thoughts and opinions on fidelity extended warrenty. Looking to get one for my c63. Anyone have positive or negative outcomes with them?
Super Member
Joined: Mar 2008
Posts: 586
Likes: 12
From: Phoenix AZ
2005 C55 AMG - 2018 340i - 2006 SL55 AMG - Sold
Love them.
They paid out 5 figures worth of repairs on my SL600 without one issue.
I now have a 2008 335i. They've already covered about what I paid for the warranty - $4,000 - and I still have 2 years left!
I'm not sure how they make money on high end cars.
Let us know your quote! I might get a C63 within a year or two and I'd absolutely go with Fidelty on the warranty.
They paid out 5 figures worth of repairs on my SL600 without one issue.
I now have a 2008 335i. They've already covered about what I paid for the warranty - $4,000 - and I still have 2 years left!
I'm not sure how they make money on high end cars.
Let us know your quote! I might get a C63 within a year or two and I'd absolutely go with Fidelty on the warranty.
Member
Joined: Sep 2013
Posts: 120
Likes: 5
From: Honolulu, Hawaii
'10 C63
I have a 2010 C63 and i got till the end of this month left of my ELW. I got quoted $4,919 for Fidelity's Platinum coverage for 3yrs/36K miles from my local MB dealership. Carchex quoted me $6,252 for their preferred 4yr/48k and $6,742 for their premium 4yr/75k. The warranty provider for the Carchex is Royal Administration Services.
I can pay monthly on the Carchex plans. I'm unsure on the Fidelity one.
I can pay monthly on the Carchex plans. I'm unsure on the Fidelity one.
Member
Joined: Jun 2018
Posts: 129
Likes: 23
From: Wilton, CT
2013 E350 4Matic Coupe
Your experience with a Fidelity Warranty Claim?
Love them.
They paid out 5 figures worth of repairs on my SL600 without one issue.
I now have a 2008 335i. They've already covered about what I paid for the warranty - $4,000 - and I still have 2 years left!
I'm not sure how they make money on high end cars.
Let us know your quote! I might get a C63 within a year or two and I'd absolutely go with Fidelty on the warranty.
They paid out 5 figures worth of repairs on my SL600 without one issue.
I now have a 2008 335i. They've already covered about what I paid for the warranty - $4,000 - and I still have 2 years left!
I'm not sure how they make money on high end cars.
Let us know your quote! I might get a C63 within a year or two and I'd absolutely go with Fidelty on the warranty.
Thread Starter
MBWorld Fanatic!
Joined: Apr 2015
Posts: 1,217
Likes: 147
2012 c63 AMG, 2011 GLK 350, 2019 GLS 450
Member
Joined: Jun 2018
Posts: 129
Likes: 23
From: Wilton, CT
2013 E350 4Matic Coupe
Your experience with a Fidelity Warranty Claim?
I was looking for actual experiences having repairs covered under a Fidelity-backed warranty.
- Which Fidelity plan did you purchase?
- Do you have your repairs done at the same dealership that you purchased the Fidelity warranty from?
- Any advice on how to best put in a claim to Fidelity so it is processed smoothly?
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Thread Starter
MBWorld Fanatic!
Joined: Apr 2015
Posts: 1,217
Likes: 147
2012 c63 AMG, 2011 GLK 350, 2019 GLS 450
Thank you for your reply to my inquiry.
I was looking for actual experiences having repairs covered under a Fidelity-backed warranty.
I was looking for actual experiences having repairs covered under a Fidelity-backed warranty.
- Which Fidelity plan did you purchase?
- Do you have your repairs done at the same dealership that you purchased the Fidelity warranty from?
- Any advice on how to best put in a claim to Fidelity so it is processed smoothly?
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Member
Joined: Jun 2018
Posts: 129
Likes: 23
From: Wilton, CT
2013 E350 4Matic Coupe
Thank You for this information
i purchased the platinum plan for 5 years covers everything pretty much. Cost was 3200. Takes me to 85k miles. I have about a year and a half left. You can use the warrenty at pretty much any repair facility including Benz. I bought it from a Benz dealer but I have never serviced my car at that dealership. My Indy has processed all the claims and he said it’s very easy for him and they pay out. You can go anywhere though. You don’t have to worry about doing it the repair facility will. The information and numbers will be on your contract. They pay out pretty no questions asked under 2k per job. After that they send a 3rd party to verify the repair and make sure the dealership or facility isn’t trying to screw them or fraud. I had them come out and verify for one of the repairs to my diff. No issues. They confirmed the problem and paid.
Newbie
Joined: Jan 2019
Posts: 5
Likes: 1
2012 E63 Amg Wagon
Make sure to shop around for your Fidelity warranty. I got 8 quotes, from 8 different dealerships, for the same product which varied over 50% in price (from $6k to $9k, for Platinum, 4years/48k miles, 500 deductible). I believe there's like 140% margin built into their "Retail" price. So, you should be able to take their "retail" price and subtract ~60% to find out their cost/lowest negotiating price.
Member
Joined: Jun 2018
Posts: 129
Likes: 23
From: Wilton, CT
2013 E350 4Matic Coupe
Discount Sources for Fidelity Platinum Warranty
Make sure to shop around for your Fidelity warranty. I got 8 quotes, from 8 different dealerships, for the same product which varied over 50% in price (from $6k to $9k, for Platinum, 4years/48k miles, 500 deductible). I believe there's like 140% margin built into their "Retail" price. So, you should be able to take their "retail" price and subtract ~60% to find out their cost/lowest negotiating price.
Jason Mayes, 844-891-4171: $6,589.00
Michael Jourdan 504-352-8796: $5856.40. According to Michael, this was a 45% discount.
Both are cash prices, single payment up-front
Last edited by SMG_CT; Jan 10, 2019 at 05:28 PM.
Member
Joined: Jun 2018
Posts: 129
Likes: 23
From: Wilton, CT
2013 E350 4Matic Coupe
My past experience witha Fidelity Platinum Warranty
Click on this link for a detailed financial analysis of my experience with a Fidelity exclusionary warranty
Senior Member
Joined: Aug 2015
Posts: 397
Likes: 21
2005 E55 AMG
Click on this link for a detailed financial analysis of my experience with a Fidelity exclusionary warranty
MBWorld Fanatic!
Joined: Jul 2018
Posts: 1,258
Likes: 151
From: Greater Cleveland area
2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
These third party warranties are way too expensive IMO....and with a deductible no less. Still, considering the expense of repairing some of these cars...... For those who can buy ( and car is qualified) a MB CPO or extended warranty, you'll be better off.
Member
Joined: Jun 2016
Posts: 215
Likes: 46
From: DC
2014 E63S AMG
I have the Fidelity Platinum plan. I've only had one claim. A TSB for front upper control arms and strut mounts. I had a clicking when turning and the TSB said to replace both. Fidelity took 1.5 week to authorize only half the repair. None of the items were on the exclusion list, they just said that they only wanted to replace one of the parts. I had to pay $1,500 out of pocket to complete it.
Last edited by brfatal; Feb 18, 2019 at 12:24 AM.
Thread Starter
MBWorld Fanatic!
Joined: Apr 2015
Posts: 1,217
Likes: 147
2012 c63 AMG, 2011 GLK 350, 2019 GLS 450
I have the Fidelity Platinum plan. I've only had one claim. A TSB for front upper control arms and strut mounts. I had a clicking when turning and the TSB said to replace both. Fidelity took 1.5 week to authorize only half the repair. None of the items were on the exclusion list, they just said that they only wanted to replace one of the parts. I had to pay $1,500 out of pocket to complete it.
they wont replace a part functioning properly. Your clicking from the sound of it was due to one side that failed. They fixed that. You chose to spend money to fix the proper functioning side and 1500? Where did you take it that is pricey for that. Iv never had an issue with fidelity.
Last edited by AMGonFire; Feb 18, 2019 at 10:27 AM.
